We stayed here when we went to a Cavs game. The valet staff was very nice. We forgot our tickets in the car and they ran back and got them quickly. They were very busy and got the cars to and from quickly. The front desk staff was very rude. There were three ladies who stood behind the desk and gossiped all night. When we first walked in we asked if they had a pool, and I thought my head was going to get bitten off. She rudely responded NO. This is definitely and older hotel that is indeed of some updating. It was overall pretty clean. The fitness center was a joke. It was really small. The restrooms in the lobby were clean. They had tea bags in the lobby, but no hot water? All they had was coffee. The layout of the room was odd. There were steps up into our room? When you walk in there was a long hall way. We had 2 doubles. There was a mini fridge and a microwave. The room felt empty. The desk was really small. The windows were dirty. The bathroom was clean but it needed updating. The elevators felt like they were going to drop to the ground when you got in. I don't know how often elevators are supposed to be inspected but the certificate was at least two years old. We had four free breakfast passes, but they gave the buffet free because everything wasn't on it than it usually was. We got meals too and they were really good. The service was good in there! If you are indeed of water bottles the valet has some at their desk. The hotel was conveniently located right across the street from the Quicken Loans Arena.
- Official Description (provided by the hotel):
- The Radisson Plaza Hotel Cleveland – Gateway, a newly renovated boutique style hotel, is located in the heart of the Gateway District, a step away from Q-Arena and Progressive Field. Take in some of Cleveland’s finest dining, entertainment and shopping in the new “hip” East 4th Street district… all just a short walk from our door. You’ll love our “Yes, I Can” hospitality. ... more less
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- Also Known As:
- Radisson Hotel Cleveland - Gateway Ohio
- Radisson Hotel Gateway
- Radisson Cleveland
- Cleveland Radisson