We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Incredibly friendly staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Radisson Hotel Cleveland - Gateway
Ranked #23 of 38 Hotels in Cleveland
Reviewed May 15, 2013

The staff was the most helpful and friendly I have ever seen at a hotel. The prices were very reasonable, and the hotel is in a great location (walking distance to several fun attractions). My wife and I will be visiting Cleveland again in the future, and this will certainly be the hotel we stay in.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonCleve, Front Office Manager at Radisson Hotel Cleveland - Gateway, responded to this reviewResponded May 22, 2013

Nick B, we appreciate the business and thank you for choosing our hotel for your stay. We are in the heart of downtown action for the city of Cleveland. We look forward to your next visit.

all the best,
The Rad Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (955)
Traveler rating
Traveler type
Time of year
Language

777 - 783 of 955 reviews

Reviewed May 10, 2013

The hotel looks quite old with lifts taking couple of minutes to reach eight floors. However, I really liked the staff. All of them were very cordial and willing to help. The breakfast was regular. The rooms were a bit small. It is just a few minutes walk away from Public Square. Has good choices of restaurants around.Those sleep number beds were very good.

I will stay again just for those friendly people in there!

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sri8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonCleve, Guest Relations Manager at Radisson Hotel Cleveland - Gateway, responded to this reviewResponded May 14, 2013

We appreciate your business and thank you for sharing your guest opinion. We are an ideal choice and centrally located within downtown Cleveland; the central area for business, sports, dining and entertainment. All in walking distance to the hotel.

sincerely,
The RAD Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2013

I got into cleveland at midnight and had reserves another hotel on the bus in. The original booking at the Hampton Inn wwas through Hotels.com and when I got there the lady at Hampton was very rude and informed me that they were booked. Hotels.com was excellent in finding me another room at the Radisson. The staff there was polite, the room was clean and comfortable and definitely made my trip much more comfortable. I wish there would have been a TV guide channel, I didn't find one and watched netflix and had a great time. I did not take advantage of the free breakfast but later wish I had. All in all I was very satisfied with this hotel and would definitely recommend it.

  • Stayed: May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank spritefairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonCleve, Guest Relations Manager at Radisson Hotel Cleveland - Gateway, responded to this reviewResponded May 14, 2013

Thank you for the review. We are happy to accommodate you after your experience with an overbooking. We always post our TV channels electronically and in our guest service directories. We look forward to your next visit and spending time in downtown Cleveland.

regards,
The RAD Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013 via mobile

We had two rooms. Check in, from valet to getting to our room, was 35 minutes even though nobody else was waiting to check in. The room didn't have a mini fridge and one of the tubs didn't drain at all. The sinks weren't much better. But the beds were comfortable and it was clean. Breakfast was included but we didn't partake so I can't rate it. Just get there earlier than you need and be prepared to find your own parking if you don't want to pay $20/night.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Kwood1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonCleve, Guest Relations Manager at Radisson Hotel Cleveland - Gateway, responded to this reviewResponded May 8, 2013

Kwood, thank you for the travel opinion. We appreciate guest feedback and apologize for the delay on arrival. Our hotel utilizes the guest feedback in our weekly training session to always strive for improvement in guest service. We always recommend guest valet park, as parking in downtown can be tricky with certain parking lots closing, changes in pricing on arrival and departure from a parking lot because of a sports event. We thank you for the business and look forward to visiting our hotel on your next trip to downtown Cleveland.

sincerely,
The Radisson Gateway Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2013

Excellent, helpful staff. Scrupulously clean. Very comfortable, nice-size rooms. Older property, could stand a bit of renovation but perfectly maintained. Best location in the city. Across from baseball park and basketball arena, easy walk to 4th street. Not far walk to the Rock and Roll Hall of Fame and the football stadium.

  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Roberta N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonCleve, General Manager at Radisson Hotel Cleveland - Gateway, responded to this reviewResponded April 30, 2013

Roberta, thank you for the travel opinion. We really appreciate our guest feedback to provide insight, as consistently strive to improve our hotel and guest service. You mentioned several items for all guest to read; our location is ideal as we are close to all the exciting and entertaining venues within downtown Cleveland. In regards to plans to renovate, watch for this in later 2013. We have a new restaurant starting construction and some face lifts to our guest rooms. We look forward to seeing in downtown Cleveland for your next visit.

with hospitality,
Juan- G.M

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2013

This Radisson was a nice hotel. Comfortable and clean but in need of updating. The location is fantastic if you are going to the Q to watch a Cavs game or to see the Indians play as both stadiums are right across the street. The location was the best thing about the hotel. Also, there were many restaurants surrounding the hotel and the mall and Horseshoe Casino were not a far walk.

The room service was prompt and delicious and the breakfast buffet was good as well. They lacked a real bar, only offering several options.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Krystle0819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonCleve, Guest Relations Manager at Radisson Hotel Cleveland - Gateway, responded to this reviewResponded April 25, 2013

Krystle, we appreciate the guest feedback. You have mentioned several great things to do for guest visiting our area in downtown Cleveland. We do have plans for room updates in 2013 and we are starting construction on a new restaurant and bar, scheduled to open October 2013. We thank you for the business.

with hospitality,
The Radisson Cleveland Gateway Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

Stayed here to go to a Cleveland Cavs game at the Quicken Arena. This hotel has nice rooms. The valet parking is nice to have but plan on adding an extra $20 to your bill. The hotel is right next to the Quicken Arena and the new Horseshoe Casino. If you plan on going to the Casino I would recommend you get the "players package" (I think that is what it is called). You get a $50 voucher for the casino when you book it that way, its a bit more but worth it when you get the voucher and your parking paid for. Great place to stay in Cleveland. The front desk and valet are very friendly and helpful as well. They also have sleep number beds if you like that kind of thing, I don't know what my sleep number is so I was either sleeping on a brick or it was so soft I was sinking into the bed. You can also go downstairs to a morning breakfast buffet that is also I included in the "players package" but I think it is $9.99 if you don't get the package. They also have options for room service as well. It was a bit pricey, but worth it.

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lacy0702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonCleve, Guest Relations Manager at Radisson Hotel Cleveland - Gateway, responded to this reviewResponded April 9, 2013

We appreciate the guest comments. A good choice and recommendation to others seeking stay packages. You definitely receive more value for the price! Also, great choice to go for a win at the casino. Our team works very hard to always showcase the best in hospitality. You mentioning the central location of the hotel is valid, you can walk to everything for your entertainment needs- basketball, baseball, rock hall museum, casino, restaurant and bars. Everything is on our block or within 3 blocks of the hotel.

with hospitality,
The Radisson Gateway Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cleveland hotels
0.3 mi away
Hilton Garden Inn Cleveland Downtown
0.1 mi away
Holiday Inn Express Cleveland Downtown
0.1 mi away
Residence Inn Cleveland Downtown
Show Prices
Show Prices
Show Prices
0.5 mi away
Comfort Inn Downtown
Comfort Inn Downtown
#18 of 38 in Cleveland
674 reviews
0.3 mi away
Hyatt Regency Cleveland at The Arcade
0.4 mi away
Drury Plaza Hotel Cleveland Downtown
Show Prices
Show Prices
Show Prices

Been to Radisson Hotel Cleveland - Gateway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Hotel Cleveland - Gateway

Address: 651 Huron Road, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Business Hotel in Cleveland
#18 Romantic Hotel in Cleveland
Price Range: $88 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Cleveland - Gateway 3*
Number of rooms: 142
Official Description (provided by the hotel):
The Radisson Plaza Hotel Cleveland – Gateway, a newly renovated boutique style hotel, is located in the heart of the Gateway District, a step away from Q-Arena and Progressive Field. Take in some of Cleveland’s finest dining, entertainment and shopping in the new “hip” East 4th Street district… all just a short walk from our door. You’ll love our “Yes, I Can” hospitality. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Carlson, Travelocity, Hotels.com, Booking.com, Orbitz, Priceline, Hotwire, getaroom.com, Cancelon and TripOnline SA so you can book your Radisson Hotel Cleveland - Gateway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Hotel Cleveland - Gateway Ohio
Radisson Hotel Gateway
Radisson Cleveland
Cleveland Radisson

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing