The room and hallways are pervaded by cooking odors. I don't know whether these emanate from the hotel kitchen or the individual suites, which include kitchens with vent hoods that do NOT vent outside but rather back into the room. The windows do not open, so the odors are inescapable. We ended up buying air fresheners--a first for a hotel stay.
We had a king suite, with a spacious living room. But the layout of the suite defeats the purpose of having a suite, in that the bathroom vanity is IN the bedroom--not walled off into what we think of as a bathroom. So if one guest is trying to sleep and the other is washing up, there is no privacy. The "bathroom" is miniscule and includes only the toilet and bathtub, with literally no room to turn around. It would have been so easy to built a partition wall between the bedroom and the vanity, thus making the bathroom much larger and allowing a truly separate bedroom.
The parking garage is very crowded, with pillars and other obstructions that make it tricky to get into and out of a space without dings. And we don't even have a big car. . . we ended up parking at the far end of the garage to have a little more maneuvering room.
This really is a minimal-service environment; our room was made up only once after our arrival for a 4-night stay, and that was probably because we specifically asked at the desk to have it made up. Nobody helped guests at the entrance door who were dealing with luggage and trying to get in the door. The breakfast was uninspired and lacked cut up fresh fruit.
That all said, the staff was friendly and polite for the most part.
- Official Description (provided by the hotel):
- Studio Suite with separate living room, sleeping area and full-size kitchen. ... more less
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- Also Known As:
- Residence Inn Cleveland Downtown Hotel Cleveland
- Cleveland Residence Inn
- Residence Inn Cleveland Downtown Ohio