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“Very Nice Hotel” 5 of 5 stars
Review of Hampton Inn Cleveland Downtown

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Hampton Inn Cleveland Downtown
3.0 of 5 Hotel   |   1460 E 9th St, Cleveland, OH 44114   |  
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Ranked #8 of 38 Hotels in Cleveland
Certificate of Excellence
Clarion, Pennsylvania
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Very Nice Hotel”
5 of 5 stars Reviewed December 6, 2013

Recently, we spent the weekend in Cleveland. The check-in staff were awesome and very helpful. The room decor, bathrooms, and overall appearance of the hotel was very nice. The breakfast was tasty and nicely done. The downtown casino was an easy 10 minute walk. I would have no reservations with staying at this hotel when I return to Cleveland.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank cessnapilot2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, December 11, 2013
cessnapilot2,
Thank you writing a review from your recent stay with us at Hampton Inn Cleveland. We're glad you enjoyed your stay, our friendly staff, and convenient location. We hope you'll have an opportunity to visit us again soon. Thank you once again for writing.

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,120 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (154)
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English first
Ortonville, United States
2 reviews
5 of 5 stars Reviewed December 6, 2013

This hotel, for being in the heart of downtown Cleveland is very reasonably priced and offers a nice breakfast, friendly staff, clean / quiet rooms, all in a safe location. It was perfect for the two weeks I visited Cleveland for business purposes. A++

  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Matthew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, December 11, 2013
Matthew F,
We appreciate you selecting Hampton Inn Cleveland for your business travels, and we thank you for sharing your experience. I'm pleased to know our friendly staff, great location, and value added amenities made for an enjoyable stay. Please plan to visit us the next time you travel to Cleveland. Thank you once again for writing.

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethlehem, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 5, 2013

Hotel has a great location within walking distance of major attractions and convenient to public transportation; staff very friendly and helpful. Great value for the money. Highly recommended and would stay at this location again when traveling to Cleveland.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank flyboy1369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, December 11, 2013
A TripAdvisor Member,
Thank you for your review and high recommendations of Hampton Inn Cleveland. We're pleased to hear your enjoyed your stay, along with our friendly staff, central location, and the value added amenities that we're proud to offer our guests. We hope to extend our hospitality to you again soon. Thanks again.

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 4, 2013

This hotel went through a recent gutting, and it's very obvious. The renovation was well done, and the interior looks brand spanking new. I especially liked the dark wood and the masculine, cozy feel of the rooms. The rooms were clean and spacious. The staff was genuinely friendly, especially during breakfast when they visited with everyone to ensure they were enjoying their stay. If you prefer not to valet, the Rockwell Garage is a cheaper option and right across the street.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ChiHoosier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, December 11, 2013
ChiHoosier,
We're happy to hear from you, and we're glad you enjoyed your stay with us at Hampton Inn Cleveland. We appreciate your kind comments regarding our renovation updates, friendly service, and clean accommodations. We hope to welcome you back again soon. Thank you again for writing.

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clinton, United States
1 review
5 of 5 stars Reviewed December 4, 2013

Pleasantly surprised by the quality of the rooms and the overall maintenance and appearance of the Inn. The rooms are very clean, the bedding nice, bathrooms are upgraded with granite and nickel finishes; in sum the decor more than acceptable for a relatively economical price point Inn, truly better than it's competitors at the same price point. And, of course, you can't beat the complimentary breakfast which has a varied selection that is fresh and the breakfast area well maintained by staff. The coffee is good too - not weak or watered down. Great way to start the day!

  • Stayed November 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Erin A. H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, December 11, 2013
Erin A. H,
We appreciate your choosing to stay with us at Hampton Inn Cleveland, and we thank you for writing a review. It's fantastic to hear we exceeded your expectations with our clean accommodations and complimentary services. We're happy to have had you as our guest, and we hope you'll visit us again soon. Thank you again for writing.

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
110 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed December 3, 2013

Excellent bed, great view, good breakfast, good location. But if you are parking your car, be sure to leave with lots of time in advance - valet is not very efficient. And when I asked for a cab, they forgot my request at the reception.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank CristinaLM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, December 5, 2013
CristinaLM,
Thank you for writing a review. We're glad you enjoyed your stay with us at Hampton Inn Cleveland, and found our accommodations, amenities, and location to meet your satisfaction. We apologize for any inconveniences you experienced with valet. We appreciate your feedback and we hope to welcome you back again soon. Thanks again.

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 1, 2013 via mobile

I picked this hotel for its location. Luckily first impression did not hold up. Although I checked in in the afternoon, I was not greeted as a diamond member, offered a snack or given my room preference. Check in staff not friendly, but everyone else was. I thought room itself was drab, but bathroom was nice and large entry. Bed was firmer than I am used to at Hampton. Valet parking only with unlimited in/out for $20/day plus tax. Standard breakfast. 2 churches next door. About 10 minute walk to Horseshoe Casino, shopping mall and stadium.

Stayed December 2013, traveled with friends
Helpful?
Thank tampicocover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, December 5, 2013
tampicocover,
Thank you for sharing feedback from your stay with us at Hampton Inn Cleveland. We always appreciate hearing directly from our guests on positive feedback, as well as opportunities for improving our guest experience. I'm glad our close proximity to many area attractions perfectly suited your travels. I sincerely apologize for the areas we fell short of exceeding your expectations. We hope you'll consider staying with us the next time you travel to Cleveland. Thanks again.

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Cleveland Downtown

Property: Hampton Inn Cleveland Downtown
Address: 1460 E 9th St, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#6 Romantic Hotel in Cleveland
#8 Business Hotel in Cleveland
#9 Family Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Cleveland Downtown 3*
Number of rooms: 194
Official Description (provided by the hotel):
Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more   less 
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Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio

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