Though the location of the downtown Cleveland Hampton Inn is ideal if you're planning to visit Cleveland's Rock N Roll Hall of Fame or one of the major league ballparks/arenas, this place needs some serious management changes. I found out upon arrival that the third night of my stay would cost $30 more than I had signed up for via booking.com. A call to booking.com revealed that the Hampton did some fuzzy math, gave "discounts" for the first two nights and dumped the remainder into the third. Booking.com did not advocate for me further on this, so I won't be using them again.
Other inconveniences: Room keys that didn't work and had to be replaced. Valet service in such disarray that the head valet mentioned aloud that some of them should be fired. Car brought around late made us late for restaurant reservation. Maid did not clean the room the second day, despite our taking the "do not disturb" sign off the doorknob.
The hotel is in a great location, but the room rate snafu and staff shortcomings will keep me from ever staying there again.
- Official Description (provided by the hotel):
- Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com and Priceline so you can book your Hampton Inn Cleveland Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hampton Inn Cleveland Downtown Hotel Cleveland
- Cleveland Hampton Inn
- Hampton Inn Cleveland Downtown Ohio