Stayed here one night on business, and was a tad underwhelmed.
I've stayed in about 25 Hampton Inns nationwide, but basically know what to expect.
The room was a bit dark and dated, though otherwise clean. The amenities in the bathroom were on the skimpy side, no lotion or mouthwash, e.g.
Check-in was fast and friendly. However, I was not recognized as a Hilton Diamond member. Ordinarily, that would have meant a couple of bottles of water and cookies in the room. Didn't happen. For $132 a night, it should have.
The hotel is well-located if you have meetings or a company office downtown. Bear in mind, though, that Cleveland is not a walking city, and the streets near the hotel will be deserted by 5:30, which was quite a jolt for someone like me coming from New York.
The only nearby choice for a dinner is a Subway across the street. On East 9th in the rather-empty Galleria about a block away is a decent restaurant called Key West, though check if it's open for dinner before you go.
Otherwise, you need to get into a car or cab. You DO NOT want to walk around this neighborhood at night if you don't know where you're going. And never go it alone under any circumstances. Sounds ominous? If you go, you'll see what I mean.More