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“Very Good Value”

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Comfort Inn Downtown
Ranked #19 of 38 Hotels in Cleveland
Fredonia, New York
1 review
“Very Good Value”
5 of 5 bubbles Reviewed March 28, 2014

Nora was extremely helpful and friendly during our check-in, stay, and check-out. Sheila was also friendly at the desk. My friends and I were in Cleveland for a Cavaliers basketball game. We were easily able to walk to the sporting event, as well as the Horseshoe Casino. This hotel offers a good continental breakfast, and is a good value. I would definitely stay here again.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JPSRWISE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, March 29, 2014
Thank you for finding the time to share about your stay. It is our goal to provide the best lodging experience to our valued guests. Our Hotel prides itself with excellent staff service and high quality accommodations. It is so nice to hear that you were able to enjoy watching the Cavaliers basketball game and walk to Horseshoe Casino with our accessible location. Thank you for giving us the insight into how we can better serve our guests in the future. Please do consider us again on your next trip.
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603 reviews from our community

Traveler rating
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    87
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    50
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Union City, New Jersey
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 26, 2014

conveniently located,very safe,clean room,,friendly staff.
excellent hot breakfast with friendly breakfast attendant.
easy check in and check out
safe parking
fridge in the room was great help.
nice theater around the hotel so good entertainment at night.
A/c was quite so good sleep

Room Tip: good return on money paid
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janak B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, March 27, 2014
We are very happy to hear about your recent stay at our Hotel. It is good to know that your family had a comfortable and delightful stay with our clean and well-kept rooms and amenities as well as the efficiency showed by our staff during your stay. We are glad that you’ve enjoyed an accommodation that was well-worth what you paid for. Thank you so much for your business and we will be looking forward to your next family stay.
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Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed March 24, 2014

Shelia and Nora were great. I was checked-in without a reservation!! They found a room for me and provided the best of service!!!!!. There was a robotics conference with lots of high school students.Everyone had a good time!

Room Tip: Stay here or go home!
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, March 27, 2014
We are pleased to know that you had a great experience following your most recent stay at our Hotel. It is good to know that you were able to check in without reservation and with great service showed by our staff. We are happy to know that your robotics conference worked out very well and you felt at home with our hotel’s welcoming accommodation. Thank you for the kind and heart-felt comments as you inspire us to grow and improve more. We sincerely appreciate your business and look forward to your next stay.
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Cleveland, Ohio
1 review
4 of 5 bubbles Reviewed March 24, 2014

Our stay here was very comfortable. Yasmine who runs the breakfast room does an excellent job. Everyone at the front desk was very helpful, and Sharon the house keeper for our room was great too. The location is good for downtown, and The Cleveland Clinic.

  • Stayed March 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, March 27, 2014
It is so nice to hear such a wonderful review about our Hotel. Thank you for finding the time to share about your stay. It is always good to hear that our staff was able to exceed your expectations in excellent service delivery. We are very glad to know that you appreciate our fulfilling and well-appointed accommodations and liked our location near Cleveland clinic. Thank you for the chance to serve you with our top quality services and great value stay. Your feedback helps to improve our quality of service, thank you.
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Jamestown, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 21, 2014

My friends and I were in town for a show and stayed here overnight, the day time staff our first night was thorough with their work but not overly friendly. The front desk staff that night and the following morning were incredible though!! Both thorough and friendly! I ran into one housekeeper in particular who was FANTASTIC. She was by far the most helpful and kind person I met throughout our entire stay. The room was comfortable and clean, breakfast was impressively good as well! The location was perfectly central to all the areas we wanted to see following our show as well! We will definitely be staying here again!!!

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nikii K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, March 22, 2014
We sincerely appreciate your time and effort to write us a very insightful review. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to achieve that goal. Thank you for acknowledging the dedication and hard work of our staff in delivering services that you deserve as our valued guests. Rest assured that we will make a note on the consistency of our entire staff’s efficiency and professionalism to ensure that you receive the best quality services throughout your entire stay. Thank you for your business, we look forward to your next stay.
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Pikeville, Kentucky
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 20, 2014

This was my first visit to Cleveland, Ohio. I arrived after 2 AM. So Donna was the first person I spoke to when I arrived in Cleveland. Donna spoke in detail about all the attractions such as sports, food, entertainment, museums that Cleveland has to offer visitors. I feel Donne truly enjoys her job and tries to make visitors to Cleveland feel welcome. Donna's professionalism reflects greatly upon the Comfort Inn.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Derek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, March 22, 2014
We appreciate you giving your feedback about your experience. We are very pleased to hear that you had a great experience following your most recent visit with us. We are happy that our staff, Donna, was able to provide you an excellent service. It is good to know that you felt welcomed with her friendly attitude and helpfulness that made your stay a lot better. It is enlightening to hear that you were able to visit a lot of places with her suggestions and enjoyed your entire trip. Rest assured that your kind words will be conveyed to Donna and the rest of the staff. Thank you for the opportunity to grow and improve more, we certainly hope to be of service to you again very soon.
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Fort Wayne, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 20, 2014

Our stay at the Cleveland Downtown Comfort Inn was a very good experience. People at the front desk such as Shelia and Nora made the stay easy. They are very accomodating and go out of their way to make people comfortable. John L., the "mailman" was a wealth of information while driving the shuttle. He helped make the trip to and from the Clinic every day a little brighter. We will find it hard to stay anywhere else when in Cleveland.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
Helpful?
1 Thank ThomasGH543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, March 22, 2014
Thank you for sharing the details of your recent visit at our hotel. We are very proud to know that our staff exceeded your expectations of our service delivery. Guest satisfaction is of the utmost importance at our Hotel. It is always our aim to provide comfort and relaxation to our guests especially those who visit the Cleveland clinic. Thank you for the opportunity to grow and improve more, we certainly hope to be of service to you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Downtown

Property: Comfort Inn Downtown
Address: 1800 Euclid Avenue, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#10 Family Hotel in Cleveland
#18 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio

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