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“Great place to stay if you are going to Cleveland Clinic.” 5 of 5 bubbles
Review of Comfort Inn Downtown

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Comfort Inn Downtown
Ranked #19 of 38 Hotels in Cleveland
New Albany, Mississippi
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place to stay if you are going to Cleveland Clinic.”
5 of 5 bubbles Reviewed October 12, 2013

We came to Cleveland Clinic for brain surgery. We stayed at the Comfort Inn because it had a shuttle to the hospital. It has some great staff. Ornella and Nora were very helpful. The breakfast was very good. Rooms were comfortable and clean. It made a hospital stay more pleasant.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank tatetalks2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, October 18, 2013
We thank you for your effort in writing us a feedback. Your review is important to us in our goal of providing excellent service to our guests. We are so glad to hear that you enjoyed your stay in our hotel. It is our pleasure to provide shuttle service to the hospital for the convenience of your stay. We are happy that our friendly staff was able to assist you. We hope for your speedy recovery and still choose our hotel in your next travel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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599 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 12, 2013

Everything went smooth and easy even getting my lost bag from the airport...Room internet .. food .. front desk and reception .. all are welcoming and supporting. The hotel is well inside the downtown entertainment and shopping area and they Arran ge for shuttle bus free to cleveland clinic.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank latif23756
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, October 18, 2013
We thank you for completing our online survey. Your feedback is important to us in our goal of providing excellent service to our guests. We are so glad to hear that you enjoyed your stay in our hotel. It is our pleasure to provide shuttle service to the hospital for the convenience of your stay. We are happy that our friendly staff was able to assist you. We hope for your speedy recovery and still choose our hotel in your next travel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed October 8, 2013

After doing much research on hotels in downtown Cleveland, this one is definitely the best value hotel. The city can get a little dicey at night, so I did not want to stray too far from the theatre district, where I was primarily visiting. I would totally stay here again. It was safe, comfortable, and very convenient!

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Caitlin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, October 11, 2013
A positive feedback regarding your most recent stay has been a good news for our hotel. Your comments motivate us to continue in pursuing our best to give you the most comfortable and convenient stay. We always want to make sure that you feel secure and worry free so you will enjoy your whole stay. We are pleased to know that we achieved that during you stay. Thank you and we will be more than happy to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 7, 2013

We stayed at the Comfort Inn, downtown Cleveland during the Cleveland Music Fest. The staff are wonderful and make you feel at home. Even though the building is older, you would never know it once you walk in. The hotel lobby is very clean as well as the rooms. There is 24 hour security in the parking lot, so no worries about leaving your vehicle. We enjoyed our stay and look forward to returning.

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wardy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, October 11, 2013
We would like to thank you for your time is sending us a feedback. We are flattered by your kind comments and we are proud to give you comfort safety and convenience during your stay. Expect that comments will further motivate us in continually improving to serve you better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elyria, Ohio
1 review
4 of 5 bubbles Reviewed October 5, 2013

I really enjoyed my stay at comfort inn, the staff was very friendly and made us feel welcomed. Breakfast was very good; the attendant "Chantay" was very nice and handled the morning rush very well by keeping the the area clean and stocked she also assisted other guest. The weekend I was there she always greeted me and answered any questioned I had. I would visit this hotel again in the future.

Room Tip: I stayed on the fifth floor and it was very quite
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chase m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, October 11, 2013
Our staff Chantay will be very delighted to know that her efforts in making you feel at home was acknowledged. We are happy that she was able to deliver service as we envision it for each of our valued guests. Positive comments like these really make our day as we strive to work better and better to ensure that you’ll have a stay that you truly deserve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hickory, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 2, 2013

I honestly can't say enough about the staff at this hotel. After staying at the Comfort Inn for 2 weeks on a trip that was very stressful, I had plenty of opportunity to see how things "really" are, and they are beyond good when it comes to taking care of the hotel guests. I witnessed them going above and beyond over and over, and it was everyone on the staff from the shuttle drivers, to the maintenance and housekeepers, to the front desk. I specifically have to spotlight Gloria. The hotel is lucky to have someone as capable and compassionate her. I owe her a big thank you for seeing my need and taking it upon herself to take care of me and my husband.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Melissa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, October 5, 2013
We are really proud to have staff that has delighted you so much during your stay. We always aim to exceed your expectations and it has been a pleasure to be of service to you and your husband. We will extend your feedback to our staff to motivate them and inspire them to do better. We are excited see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucyrus, Ohio
Level Contributor
4 reviews
4 of 5 bubbles Reviewed October 2, 2013

We have stayed two times when we had early appointments at the Cleveland Clinic. The rate was good and the staff were very friendly and helpful. The room was clean and served our purpose very well. There were nearby restaurants and the desk staff and shuttle drivers gave great overviews of the area, attractions and eateries. We used the shuttle to the clinic and the staff and driver were very helpful.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, October 5, 2013
Our staff has been our pride in our hotel. We will extend your wonderful feedback to them and we assure you that they will be more than happy to know that they have made your stay a hotel experience to remember. Please advise us of your next stay so we can serve you better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Downtown

Property: Comfort Inn Downtown
Address: 1800 Euclid Avenue, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#10 Family Hotel in Cleveland
#18 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio

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