I stayed here during the month of February while being seen as an outpatient at the Cleveland Clinic. The hotel was recommended by a physician there. I was not excited about staying there but agreed to do so because the price was right, they had 'breakfast', and the hotel provides a free shuttle to the Clinic. Lots of Clinic patients stay here. This was my worst hotel experience EVER. My room was old and very dirty. Bathroom sink leaked. Housekeeping was a joke. I think they changed my sheets two times. In four weeks. They only cleaned the bathtub once, when I asked. The housekeeper looked at me like she was going to hurt me for asking. Over the weeks the mirror in the bathroom became very dirty, asit was not cleaned. My daughter came to visit and pulled out the sleeper sofa. It was full of food, so she slept I the bed with me. The room was over a Subway Sandwich Shop and smelled like it. Fellow Cleveland Clinic patients reported similar problems, including food in the sleeper sofa. Reports to the desk were a waste of time. The people at the desk are nice, but useless. One staffer told me there was a mall a few blocks away. I am disabled. The 'mall' was 15 blocks away and not really a mall, just a few stores, a Hard Rock and a casino that was scarey after dark. Shuttles run most days.
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- Also Known As:
- Comfort Inn Downtown Hotel Cleveland
- Comfort Inn Cleveland
- Cleveland Comfort Inn
- Comfort Inn Downtown Cleveland, Ohio