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“Nice place, friendly service”

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Quality Inn Brunswick Cleveland South
Ranked #1 of 2 Hotels in Brunswick
GreenLeadersSilver level
ohio
Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Nice place, friendly service”
4 of 5 bubbles Reviewed January 3, 2014

We love doing quick weekend trips close to home during the winter. We booked this hotel for one night at the last minute. I read the reviews on here and wasn't disappointed. The place is nice, clean and the staff was very friendly at a reasonable rate .
It is not fancy, just clean, friendly and comfortable.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank takeme2coz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityCustomerCare, Public Relations Manager at Quality Inn Brunswick Cleveland South, responded to this review, January 5, 2014
Takeme2Coz,

Thank you very much for taking time to write a review and for you business! We're glad you enjoyed your stay at the Quality Inn Brunswick, and we look forward seeing near future! Again, thank you for your kind words, and I will be sure to pass this along to our staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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121 reviews from our community

Traveler rating
    51
    36
    17
    7
    10
See reviews for
52
26
9
21
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Canton, Michigan
1 review
5 of 5 bubbles Reviewed December 16, 2013

We had great stay at this hotel, we stayed because of funeral and all staff was very accommodating and helpful, will be staying here again. Breakfast was great, waffells, sausage, egg patties, bread items and etc.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Megan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review, December 31, 2013
Megan H,

Thank you for your review and your business! We greatly appreciate it, we're glad you enjoyed your stay with us, and look forward seeing you near future. I will pass your comments on to all staff members! Thank you again!
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 17, 2013

It was wonderful to be able to stay here and know that all of my needs were met. When I found out that I needed to stay another night, the staff accommodated my request on a busy weekend and even brought extra towels to my room. The breakfast bar is great for a busy traveller and has excellent healthy choices too.

Room Tip: It is a good idea to lean the guest info book against the curtains so the air or heat doesn't bl...
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cdavison11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityCustomerCare, Public Relations Manager at Quality Inn Brunswick Cleveland South, responded to this review, November 18, 2013
CDavison11,
Thank you for sharing your experience with us. I am glad that you were able to have a comfortable and inviting stay with us recently. We try to accommodate our guest as best as possible. Again, thank you for your kind words, and we look forward to having you stay with us when you are back in town!

Thank You!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loudon, Tennessee, United States
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 28, 2013

Room was convenient to parking and it looked newly remodeled – good looking carpet. Room and bath very clean also. Breakfast was the usual fare nothing to write home about. Hope that we will be able to stay here again when we need to come to Cleveland.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityCustomerCare, Public Relations Manager at Quality Inn Brunswick Cleveland South, responded to this review, November 14, 2013
Tim M,

First of all, thank you for taking the time to write a review of our property as we use the feedback to improve for future guests. We are glad you found the beds comfortable and the rooms clean; after all, these are two of the most important aspects of any hotel experience. Still, these two aspects would be amiss without customer service that goes above and beyond the ordinary, which you experienced and we will pass on your kind words to the rest of the staff. Again, thank you for staying with us. We hope if business brings you back to Cleveland/Brunswick, we would love to accomadate you.
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Davie, Florida
1 review
5 of 5 bubbles Reviewed October 28, 2013

We had a wonderful stay, staff was friendly, and very helpful! Front desk manager did an outstanding job helping us and providing us with such hospitality.The grounds are beautifully maintained, the rooms are clean, comfortable and attractive. Great breakfast with many options to choose from.The hotel is also nearby several restaurants, shops! We will be back!!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityCustomerCare, Guest Relations Manager at Quality Inn Brunswick Cleveland South, responded to this review, November 14, 2013
Nancy P,

Thank you for your business and review. We trualty appreciate your stay and glad you enjoyed your stay with us. we look forward seeing you near future, looking forward to it. :)
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Fort Wayne, Indiana, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed October 21, 2013

I don't know what was going on the weekend we stayed but the room stunk bad and all the front desk did was give us a can of air freshiner and say here keep this. I guess they really didn't care that the room was not up to par they didn't even check the room out its like they knew already

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Randy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review, October 22, 2013
Randy S,

Thank you for your feedback regarding your recent visit at our hotel. I am deeply sorry for the unacceptable room condition you received. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Youngstown NY
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 17, 2013

Using a coupon we stayed at the Quality Inn in Brunswick, Ohio. Nicollette P. was exceptionally helpful, first by phone and later in person. the room was as good as some we've paid double the amount for in other motels. Even had a microwave and refrigerator! We could not have been more pleased.

Green Features: Caring for the environment is very important to me. I appreciate it when a facility takes extra care to do that.
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review, October 22, 2013
Thank you so much for your wonderful comments about our staff and our hotel. Please know that I will share your comments with our staff. This brings a smile to my face, as our ultimate goal is always to make sure that each guest has an amazing experience the moment they arrive on property. Our team will be excited to see this. We hope to welcome you back again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Brunswick Cleveland South

Property: Quality Inn Brunswick Cleveland South
Address: 1435 S. Carpenter Rd, Brunswick, OH 44212
Phone Number:
Location: United States > Ohio > Brunswick
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Brunswick
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Brunswick Cleveland South 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Newly renovated Hotel! Highly Rated Business & Leisure Hotel. The Quality Inn Brunswick is located approximately 10 miles from Cleveland Hopkins International Airport (CLE) & 20 miles from downtown Cleveland. Hotel offers a FREE HOT Deluxe Breakfast & Free Wi-Fi, Free Newspaper, Quality Serta Plush Bedding Collection! The Quality Inn Brunswick is Interior Corridors. Quality Hotel has Jacuzzi Suite & a King Suite with Micro/Fridge. All of our Double Bed include Micro/Fridge. All rooms have air-conditioning, clock radios, coffeemakers, Work Desk w/ chair, Free local calls, & Cable TV. Satisfaction Couldn't Be Simpler At Quality Hotels!! Make a Reservation Today! ... more   less 
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Also Known As:
Quality Hotel Brunswick
Sleep Inn Brunswick
Brunswick Sleep Inn
Quality Inn Brunswick Cleveland South Ohio

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