My girlfriend, daughter and I drove all night from Kansas City to visit family in the area. I called this hotel in the early morning and spoke to Sanjay, and he let us check in at 8:30 AM. This courtesy was much appreciated, and well beyond normal expectations.
Upon arriving in our room, we noticed the window wouldn't shut all the way, and the phone wasn't working. However, upon visiting the front desk, they sent a maintenance person up to our room who fixed the issues right away.
Each employee we encountered was polite, made eye contact and said hello. Requests for extra towels were greeted with a smile.
Breakfast quality was above average, with fresh hot cinnamon rolls, biscuits and gravy, eggs, sausage, several different kinds of cereals, breads and fruits. The free breakfast saved us a lot of money each morning.
Our only disappointment is that the pool is advertised as "heated," but was in fact ice cold.
We would stay here again.
- Official Description (provided by the hotel):
- Located near North Dayton, OH, Brookville Holiday Inn Express invites you to come and experience a hale and hearty stay at our facility. Whether on business or leisure we strive to accommodate your every possible need during your stay with us.Our hotel is conveniently positioned on I-70, exit 21, close to Dayton International Airport (DAY), Eaton, Greenville, Lewisburg Ohio and Richmond, Indiana and immediate to Dayton Airport Expo Center, Hara Arena, Dayton Convention Center, Henny Penny, Eldora Speedway, US Air Force Museum, Procter & Gamble, North American Nutrition Company, Parker Hannifin, Green Tokai and other companies nearby.We also offer complimentary airport shuttle to and from the Dayton International Airport.We offer hot Express Start breakfast featuring delicious warm cinnamon rolls and specialty items like cheesy omelets, sausage gravy, biscuits, waffles & pastries!Our beds feature new pillow top mattresses & Simply Smart Bedding. Our Simply Smart bathrooms feature the Kohler multifunctional shower head, a curved shower rod for more space in the shower, and larger bath towels! Whether you plan to work out in our fitness center, enjoy the year-round indoor heated pool, or take advantage of our complimentary wireless Internet access & business center, Holiday Inn Express Brookville looks forward to seeing you soon! ... more less
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- Also Known As:
- Holiday Inn Express Brookville Hotel Brookville
- Holiday Inn Brookville