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“Will not be back!”

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Howard Johnson Inn Cleveland Airport
Ranked #4 of 4 Hotels in Brook Park
Colorado Springs
1 review
“Will not be back!”
Reviewed June 29, 2013

Double charged for our room, keys didn't work, was given a room that had not been cleaned... It was 10 pm! Breakfast had cereal, old mini doughnuts, and stale hard bagels. Watered down juice. We work for an airline and we will not recommend this to other travelers or on our airline website for other employees...

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Shelly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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489 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
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English first
Caneyville
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 20, 2013

front was well maintained. Lady that checked us in was not friendly. Our room was on the back side. Landscape was overgrown and not maintained. Pool didn't look as though it had seen water in quite a while. Our room was on ground floor next to pool and 2 doors down from housekeeping room. Carpet on floors were not clean, ceiling in bathroom, plaster was just hanging down. You could hear everything in other rooms and outside. The air conditioner competed with the air planes on sound and won. I would have ask for another room but after 10 hours on road , 5 without A/C in auto, I was too tired to move. Breakfast was all cold foods except if you wanted to toast a bagel. Housekeeping was up bright and early working because they woke us up rolling the carts around at 7. On the good side , beds were clean and bathroom was clean. The young lady that was at the desk the next morning was very friendly. Would not stay here again and would not tell any one else too.

Room Tip: not on back side or ground floor.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Howard Johnson Inn Cleveland Airport

Property: Howard Johnson Inn Cleveland Airport
Address: 16644 Snow Rd, Brook Park, OH 44142-2767
Phone Number:
Location: United States > Ohio > Brook Park
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 4 Hotels in Brook Park
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Inn Cleveland Airport 2*
Number of rooms: 99
Reservation Options:
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Also Known As:
Howard Johnson Cleveland Airport Hotel Brook Park
Howard Johnson Brook Park
Cleveland Airport Howard Johnson

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