Checking in was a problem...receptionist on the phone taking reservations..I waited at least 20 minutes..then she wouldn't take my CC. Because name didn't match drivers license-Exactly( nickname/ part of full name) but my picture was on both! 2 pictures...both the same. She had to delay further to call manager. I have used this CC all over the world and this was a first. I was there 3nights and room was only partially cleaned. I can't say enough about Ashley on the desk Sunday night. She was so kind &helpful to me returning my rent a car and hotel shuttle driver also great.. They were both fabulous! The best thing about this hotel.
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- Also Known As:
- Best Western Airport Inn And Suites
- Best Western Airport Hotel Brook Park
- Best Western Brook Park
- Brook Park Best Western