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“Little Disappointed”

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BEST WESTERN Falcon Plaza
Ranked #2 of 5 Hotels in Bowling Green
Certificate of Excellence
Xenia
1 review
“Little Disappointed”
3 of 5 bubbles Reviewed January 24, 2013

We chose a non-smoking room with an outside enterance. When we entered the room it smelled of cigarette smoke and there were two ash trays on the table next to the phone. While we were putting our clothes and toiletries away we noticed that the dust ruffle around the bottom of the bed was caked in mudd. This didn't give a warm and fuzzy feeling. I was also disappointed to learn that there was only one vending area for ice and snacks.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
Thank WALTER B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole C, Front Office Manager at BEST WESTERN Falcon Plaza, responded to this review, February 25, 2013
Hello!

On behalf of the staff here at the Best Western Falcon Plaza, I would like to apologize for having not met your expectations of our facility. I would also like to offer you a discount on your next stay with us, should you decide to give us another chance to accomodate you. Please feel free to call with any questions; I look forward to the opportunity to assist you personally.

Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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332 reviews from our community

Traveler rating
    131
    132
    49
    10
    10
See reviews for
152
47
22
60
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Any
English first
Minneapolis, Minnesota, USA
1 review
4 of 5 bubbles Reviewed January 17, 2013

Based on posted reviews, I did not expect much from this hotel other than a cheap rate. My son (in town for an admissions interview) and I were pleasantly surprised. The room was large, clean, fairly comfortable, in a great location and the service we received was excellent. The breakfast was adequate and was available until 11. If we return to the area, we will absolutely come back to the Falcon Plaza.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank ART S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elgin, Illinois, USA
1 review
5 of 5 bubbles Reviewed December 26, 2012

Our family has used this hotel consistently whenever possible since our daughter has been attending Bowling Green State University the past 4 years. This location has always provided good service, clean rooms and prompt attention to our needs.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Best Western

Helpful?
Thank SUE W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed October 1, 2012

This property is in a great location across the street from the BGSU campus and near lots of local and chain restaurants. The staff is very nice and friendly. The breakfast in the morning is very wholesome - eggs, sausage, pancakes, yogurt, breads, bagels, muffins, fresh fruit, oatmeal, juices, and coffee. Each evening/night, there are fresh cookies in the lobby for guests to enjoy as well.

There is a nice workout room and whirlpool on the property. The hours for both of these are long so whether you like to go in the morning or later at night, you'll be able to do so.

The rooms seem to be in the process of slowly getting updated. There are new flat screen TVs in each room, new marble surrounds and counters in the bathroom area, and new sheets and duvets. However, not all the rooms have new mattresses - ours was one of those such rooms. Our mattress was hard and flat and you rolled into the middle of the bed. But, our friend who was down the hall had a new mattress that was very plush and comfortable. When checking out I asked how to get one of the rooms with new mattresses and she said to just ask at check-in so next time, we will certainly do so.

The hotel is in a safe part of town. Even with it being homecoming weekend, it was very quiet and protected. The only issue was the lack of parking because so many people just park and leave their cars there even if they are not staying on property.

The hallways and exterior of the property could use a good refresh (the paint is dull, the hallway carpets look old and worn but still clean, etc.).

Overall, it was a great stay and we would most certainly come back again whenever we visit BGSU.

Room Tip: Be sure to ask for a room with a newer mattress.
See more room tips
  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank SEtravelerguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Mill SC
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 bubbles Reviewed August 22, 2012

We stayed here for one night. The staff at the front desk was very nice and that area of the hotel looked okay. I should have listened to the majority of reviews and not stayed here. I will never go back again. Our room was not just old, but very stained. The carpet made the bottoms of our feet black even in the small amount of time of going barefoot. The bathroom smelled of urine. It was nicely updated, it just smelled badly. I used a washcloth to wipe around the floor and that helped. Eew. The room was a good size but the beds were very uncomfortable and obviously old. I've never been to a hotel where the sofabed was more comfortable than the beds. The sleeper sofa seemed very small. The benches were heavily stained. It was so disappointing. We visit BG yearly and hadn't stayed here in 15 years. It needed updated then and it doesn't look like anything but the bathroom had been updated in the mean time. The carpeting leading down the halls was loose and needed to be cleaned. We didn't eat the breakfast because it was super packed and there were no tables. Luckily McDonalds in right next door. Would never recommend. The two stars are because the staff was nice and check in/out was quick.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mom3boyssc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed August 14, 2012

I stayed here for one night to attend my son's Buckeye Boys State graduation. It was very conviently located near Bowling Green University campus. The front desk ladies were very nice. I found the room to be very clean & comfortable. I would stay here again.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScubamomPlusson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Falcon Plaza

Property: BEST WESTERN Falcon Plaza
Address: 1450 E Wooster St, Bowling Green, OH 43402-3260
Phone Number:
Location: United States > Ohio > Bowling Green
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Bowling Green
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Falcon Plaza 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western Falcon Plaza Hotel Bowling Green
Best Western Bowling Green
Bowling Green Best Western
BEST WESTERN Falcon Plaza Bowling Green, Ohio

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