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“Comfortable and Pet Friendly”

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Berlin Grande Hotel
Ranked #1 of 4 Hotels in Berlin
Certificate of Excellence
Columbus, Ohio
Level Contributor
160 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Comfortable and Pet Friendly”
Reviewed January 26, 2014

My wife and I recently stayed one Saturday night with our dog. Our pet friendly room was on the first floor and had an outside entrance which was perfect for taking our dog in and out. The room itself was very clean and had a nice layout. The free breakfast included in the room rate was wonderful. It is easy to take it back to your room or eat it in the dining area. The location is hard to beat, its located right in beautiful Berlin. You can shop all day and then relax is this clean, comfortable hotel. On top of it all the prices are very reasonable.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank U646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, January 28, 2014
Good Morning and Thank you for taking time to give us such a great review. I'm so glad you enjoyed your stay and that your pet could stay too. All our pet friendly rooms are on first floor which makes them convenient for our guests staying with pets. Thank you again and we look forward to hosting you again.
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2,066 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
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English first
Youngstown, Ohio
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 7, 2014

This is a wonderful place to stay. Very welcoming. The rooms are enormous. The fresh baked cookies and unlimited coffee, tea, and hot chocolate in the lobby are very nice. They always give you a coupon for something free in the area. That is very smart. More places should do that! It is just up the hill from a wonderful restaurant. Breakfast was ok. Could use a few more options that are healthy. Pool is very nice and clean and the workout room is nice too. This was our second visit and will certainly be back.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, January 9, 2014
Good Afternoon and thank you for again choosing to stay at the Berlin Grande Hotel. We appreciate your comments and suggestions. We are always looking for ways to improve and receiving your feedback helps so much. Thank you and have a great 2014!
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Barberton, Ohio
Level Contributor
74 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed December 22, 2013

Just returned, fabulous stay. Gingerbread house in lobby, great holiday deals as 79 per night for december. Great food in the area. Wonderful place to stay before christmas. Rooms are huge, clean, flat screen televisions with wet bar. Always a friendly staff and enjoyable time.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank traveldoctor40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, December 25, 2013
Merry Christmas to your family! Our Gingerbread house was donated by the Little Cottage Company here in Berlin for us to use during the Cookie Tour of Inns 2013. We had so much fun with it and I'm glad you were able to enjoy it as well. Thank you for your time in giving us great feedback. We look forward to hosting you in future!
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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 2, 2013

This is about the 6th time we have stayed here and love it every time. Nice rooms, wonderful breakfast, enjoyable pool, and wonderful staff. Can't wait until our next trip (hopefully it wont snow the next time we come).

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank motownwv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, December 3, 2013
Thank you so much for choosing to stay with us time and time again. We appreciate our guests and love that you give us feedback.
I hope for your shopping convenience we don't have snow for your next visit, even though it was beautiful. Have a Merry Christmas and we look forward to hosting you again!
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Batesville, Indiana, United States
1 review
Reviewed November 14, 2013

I have taken my 2 small dogs with me on 2 other occasions several years ago and it was such a bad experience that we always find sitters for them. On our trip to Berlin, Ohio I couldn't find a sitter so I researched pet friendly hotels in Berlin area and came across The Berlin Grande Hotel. I was assured by the Director of Sales that it was a clean and comfortable room, even though it was "pet Friendly". Imagine my surprise when we arrived to a beautiful and clean room. The front desk personnel were nice, pleasant and helpful. We will definitely stay here every time we are in the area, with or without our pets. We loved it.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wanda V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, November 15, 2013
Good Morning, Thank you so much for giving us a chance to share our hospitality with you. Our pet-friendly rooms are designed just like our other Standard/Deluxe rooms, which means you get to experience the same great amenities as everyone else. The only specific item about them is they are on first floor so you have easy access to taking your pet outside. Thank you for taking the opportunity to give us a fantastic review and we look forward to welcoming you back with or without your pets.
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Mount Gilead, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 12, 2013

Second time staying here. Hotel is spotlessly clean, and modern. Very nice breakfast included in the price. Very comfortable bed with great bedding. The standard room is very nice, with granite counter/bar, microwave, mini fridge and sink. Bathroom also has nice granite and large shower with glass door. So much better than typical tub/shower combos found in most rooms. Staff is friendly and knowledgable. Great location in Berlin, close to everything. Only complaint, as other have noted is the noise. It was crazy how noisy it was. Could hear every door slam, ice machine usage, people walking above, etc. Just seems like such an odd thing for a place this nice. May consider staying elsewhere next time because of this factor alone. Wanted to sleep in and be lazy in the morning, but the noise prohibited this from happening.

Room Tip: If you can get fourth floor away from elevator and ice machine, you may have a quieter experience.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trizzle42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, November 14, 2013
Good Afternoon, we appreciate your feedback. Our mattresses are locally made and can be purchased at Country Furniture, which is a local furniture store here in Berlin.
We have taken some measures to stop the noise inconveniences and will continue to do whatever we can to make our hotel an all-around great place to stay.
Thank you for taking the time to give us such a detailed review.
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North Port, Florida
Level Contributor
274 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed November 8, 2013

This was our first visit to this hotel. Check in was easy and the lady was very nice. We were pleased to find a large room(we had queen beds) mini fridge, microwave, flat screen tv and a balcony with a great view of the countryside. The beds were very comfortable. Our room was 416. The inside decor and feel is more modern. I would prefer something on the walls, its very bare. They have a nice counter top area that your able to sit at. The bathroom was also big with plunty of counter space. Everything was clean, except inside our nightstand. There were several dead bugs, must of just missed that. A few suggestions of things I didn't care for we're the overhead lights above the beds. They are very bright which isn't good for reading or trying to not disturb my husband who wants to sleep or watch tv instead. Would prefer a dimmer alternative. Also the curtains were not made to close. The set that does close are very thin white so in the mornings it gets very bright inside the room, I'm a light sleeper and both mornings it woke me up 2 hours early. Would like to be able to have thick curtains to block the light so it's easier to sleep. Another issue we had was all the noise both at night and in the mornings. Its very easy to hear people talking, walking in the halls and guests in other rooms. The other problem we had was our first night(we stayed 2 nights) we got a call from front desk saying that our room was booked for our 2nd night and they didn't realize it. I understand mistakes but was unhappy when the lady said they could only move us to the 1st floor rooms. She said nothing else was open except a suite and it would be an extra $20 a night. I was only unhappy because I felt if it was their mistake they should be more accommodating. So with no choice I said that was fine. Next morning we packed everything up and went to the lobby. I explained what happened and the ladies were unsure why and how it happened. One apologized and said it shouldn't of happened. They fixed the problem and said we can keep our original room. I was fine with the outcome and how they handled the issue. Breakfast was very decent for being free. You still have your basics but there's more then most places, specially hot foods and all the fruit options. The gym was smaller size, not a whole lot of space but was clean. We never used the pool but it also looked clean and a average size. The wifi had a great signal and had no problems loosing connection, which was important since we still needed it for work. The best part of the hotel for us was location. Very central to everything in amish country. We liked the restaurant next door which is in walking distance. Overall we were happy with the hotel, few little things but mostly minor. My biggest concern and top priority with a hotel is it being clean and also location. This hotel was great with both. I would probably consider staying here again and I think from other hotels with similar prices its a good choice.

Room Tip: Request a top floor room with country view!
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank icemodeled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, November 13, 2013
Thank you so much for taking the time to give your valuable feedback. We hear from our guests quite a bit that they love the microwave and fridge in the room. With us being in the midst of Amish Country which is known for great food and cheese factories, it kind of makes the kitchenette a necessity.
On your next visit to the Berlin Grande Hotel, be sure to ask one of our staff to show you how to darken the room. We have black out blinds that are behind the sheers in each room.
I am sorry about the confusion of moving rooms and am grateful it all worked out. Thank you again for the review and staying with us. We look forward to seeing you in the future.
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Additional Information about Berlin Grande Hotel

Property: Berlin Grande Hotel
Address: 4787 Township Road 366, Berlin, OH 44610
Phone Number:
Location: United States > Ohio > Berlin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Berlin Grande Hotel 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The Berlin Grande Hotel is the newest hotel in Berlin,in the Heart of Ohio's Amish Country. Our 78 room hotel features large spacious rooms, indoor heated saltwater pool, meeting facilities, a business center, 24 hr fitness room, free internet and long distance to our guests, a friendly supportive staff and spectacular views of the surrounding countryside. ... more   less 
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Also Known As:
Berlin Grande Hotel Ohio

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