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“so sorry we had to leave!! Amazing staff ! Great rooms !”

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Berlin Grande Hotel
Ranked #1 of 4 Hotels in Berlin
Certificate of Excellence
Spencer, Ohio
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“so sorry we had to leave!! Amazing staff ! Great rooms !”
5 of 5 bubbles Reviewed October 11, 2012

Stayed here memorial day and again Oct. 4,5, other family members have stayed here 4 more times !! We can't say enough how wonderful the staff makes you feel like your at your best friends home !! The hotel is -much more- then what you would expect for a good nights stay !! Karen the manager and her staff are the best!! You just know when you check in this is going to be good !! You get warm cookies and coffee while you check -in !! The pool and jacuzzi are so nice!! The breakfast was a nice surprise !! Been to others can't really say I remember them !! This one you remember!!! Bob & Connie Gibson , Spencer , Ohio, Stuart & Connie Reid, Medina, Ohio, Kevin & Sharon Pierce, Medina, Ohio, Phil & Jan Reid, Cinnci, Ohio, Barbara Gibson, New Port Richie, Fl, Gary Gibson, Brunswick, Ohio, Barbara Losh, Phoenix, Az, and on and on ,etc, etc, etc, We like this place, very much !!

Room Tip: Check the pics on there web page , they have a room for everybody !!!!!!
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  • Stayed October 2012, traveled with family
    • Value
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Helpful?
Thank BobnConnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, October 16, 2012
Hello Everyone, thank you so much for sharing your wonderful recommendation of our hotel and staff. We enjoyed meeting you and your family and enjoyed doing our part to make sure that you had a comfortable relaxing stay. Thank you for your continued patronage and we look forward to seeing everyone again.... may you all have a joyful holiday season!!
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1,944 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
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English first
Ohio City, Ohio
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 7, 2012

Just got back from BGH and had a wonderful stay. My family of 4 drove up to amish country for the one night, to just get away and enjoy some beautiful fall scenery. I didn't realize when we embarked on our journey my favorite part of the trip was going to be the BGH. Staff was very friendly, room was so comfortable (2 queen family suite). I love area of the amish country but am not a true fan of country decor that you find at many of the other inns and lodges. This place is so modern you feel like you're in a top notch urban hotel until you look out the window and see the rolling hills and farms. The pool and hot tub is inviting and beautiful and the breakfast was good too. Highly recommend.

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
Thank tracihar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, October 9, 2012
Good morning and thank you for your great comments. I am delighted that you enjoyed our hotel, decor and the surrounding countryside. Thank you again for the recommendation.
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Zanesville
1 review
5 of 5 bubbles Reviewed October 5, 2012

We stayed at the Grande last weekend, and I must say that it was a great place. The staff was extremely friendly, the room was clean, and the location is top notch! It is right in the middle of Berlin, so you are within walking distance to most of the shops. The live theaters are in Walnut Creek and Sugarcreek, so we had to drive to those, but it was worth the trip! Especially the Amish Theater in Walnut Creek. Thanks Berlin Grande for a wonderful stay.

  • Stayed September 2012, traveled with friends
    • Value
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Helpful?
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, October 9, 2012
Hello, you're very welcome. Our staff truly goes above and beyond expectations. Thank you for choosing our hotel and sharing your positive experences with other travelers.
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Wooster, Ohio, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed October 4, 2012

My husband and I stayed at the Berlin Grande in February and it exceeded our expectations in every area. We travel often and frequently debate on which hotel we've stayed at that has been the best. This one wins in every area. The rooms are beautiful, new and clean. The beds are comfortable. The bathrooms are amazing - we love the high ceilings! The toiletries are organic and smell wonderful. The staff was extremely friendly and helpful. The breakfast was delicious. The room was very quiet even though the hotel was full. I can't say enough good about the Berlin Grande! We plan to return here whenever we visit the Amish area.

  • Stayed February 2012, traveled as a couple
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Helpful?
Thank Lauren A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, October 9, 2012
Hi, we feel blessed that we exceeded your expectations. Thank you for sharing your recommendation of the Berlin Grande Hotel with everyone on tripadvisor. We look forward to welcoming you to Ohio's Amish Country in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 24, 2012

wonderful 2 night stay; staff was very friendly and accommodating/attentive; room was beautiful- one of the cleanest, most attactive, spacious rooms we have stayed at in a number of years. Amenities such as refrigerator, microwave and granite countertops made this "not your average hotel room". The bed was extremely comfortable; making it hard to want to rise in the morning, but then again, the delicious complimentary breakfast did await us.
The balcony was a welcome and pleasant site overlooking the countyside. Would not hestitate to stay here again (hopefully for a longer period of time!) and enjoy the shops in town within walking distance.

  • Stayed September 2012, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank ellend40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, October 2, 2012
Hello, thank you for posting this wonderful review of our hotel, we appreciate reading what all of our guests think of our hotel and that you've shared your experiences with the folks on TripAdvisor... We can't wait to welcome you back to our hotel and Ohio's beautiful Amish Country.
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Marion, Indiana
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 5, 2012

I would highly recommend this hotel. It's has all the ammenities of a high end hotel for a great price. We like the contemporary design and looks to be a fairly new property. We had a king room and the bed was very comfortable. The bathroom has glass shower doors instead of the usual shower curtain. We didn't use the fridge, microwave or coffee maker but having them available for a longer stay would be nice. The staff were very helpful and friendly and we felt welcomed as soon as we arrived. The breakfast area was large and we enjoyed the Jimmy Dean sandwiches along with the usual breakfast choices. It is conveniently located to town within walking distance.

  • Stayed August 2012, traveled as a couple
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Helpful?
1 Thank Diana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, October 2, 2012
Thank you for posting this great review for our hotel on TripAdvisor and letting us know that you enjoyed your stay with us. We are happy you felt welcomed as soon as you walked in our front doors.
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Westland, Michigan
2 reviews
5 of 5 bubbles Reviewed September 1, 2012

I HIGHLY recommend staying at the BGH! The rooms are cozy, super clean, spacious and affordable! Perfect for the romantic get away or a family stay. I promise you will be impressed!

The beds are extremely comfortable (definitely not your average hotel utility mattress) and the pillows are like sleeping on a cloud (You can even buy a pillow to take home from the front desk!) The room has a granite L-shaped kitchenette counter with bar sink, dorm-size fridge, coffee maker, and microwave. The sitting area has a comfortable club chair and ottoman, a generous sized flat screen tv and there's also a balcony with 2 chairs for a bit of fresh air. And did I mention how s p a c i o u s the rooms are?! A family of 4 in a double queen room, no problem!

The front desk staff was always cheerful and friendly. The lobby always had fresh Wallhouse coffee (an excellent local roast from Sugar Creek, OH), ice cold lemon water, a bowl of fruit and fresh baked cookies.

The complimentary continental breakfast offers more choices than I have on any given day in my own kitchen. Jimmy Dean breakfast sandwiches, belgian waffles, bagels, cinnamon rolls, muffins, hard boiled eggs, yogurt, granola, cereal, fresh fruit (not just apples & oranges!), juice, milk, coffee.

Some people have complained about noise in past reviews. We didn't experience any problems during our 2 nights. Occasionally I heard a door close down the hall. I would expect that in any hotel. It was infrequent and not disruptive in any way. It was actually the quietest hotel I've stayed in.

Another reviewer posted a complaint about the window above the ac unit only having sheers and the sun coming through in the morning. Initially I thought the curtains didn't close either, but on closer inspection there are blackout curtains tucked away behind the sheers with a wand. Pull the wand and voila...darkness. Sleep as late as you want in your cozy bed!

My one and only suggestion would have been to include a roll of paper towel in the kitchenette. I wanted to wash my travel coffee mug out but didn't want to use a bathroom washcloth. How trivial is that. It wouldn't be necessary but if I HAD to suggest an improvement, that would be it.

Seriously. Stay HERE. You won't be disappointed.

  • Stayed August 2012, traveled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennifer d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, October 3, 2012
Hello, thank you for sharing such a fabulous review of our hotel , we appreciate you taking the the time to post it for us. We always enjoy getting feedback on our hotel from our guests. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Berlin Grande Hotel

Property: Berlin Grande Hotel
Address: 4787 Township Road 366, Berlin, OH 44610
Phone Number:
Location: United States > Ohio > Berlin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Berlin Grande Hotel 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The Berlin Grande Hotel is the newest hotel in Berlin,in the Heart of Ohio's Amish Country. Our 78 room hotel features large spacious rooms, indoor heated saltwater pool, meeting facilities, a business center, 24 hr fitness room, free internet and long distance to our guests, a friendly supportive staff and spectacular views of the surrounding countryside. ... more   less 
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Also Known As:
Berlin Grande Hotel Ohio

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