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“first hand experience Friday 9/21- Sunday 9/24 2012” 5 of 5 bubbles
Review of Berlin Grande Hotel

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Berlin Grande Hotel
Ranked #1 of 4 Hotels in Berlin
Certificate of Excellence
Buffalo, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“first hand experience Friday 9/21- Sunday 9/24 2012”
5 of 5 bubbles Reviewed September 24, 2012

wonderful 2 night stay; staff was very friendly and accommodating/attentive; room was beautiful- one of the cleanest, most attactive, spacious rooms we have stayed at in a number of years. Amenities such as refrigerator, microwave and granite countertops made this "not your average hotel room". The bed was extremely comfortable; making it hard to want to rise in the morning, but then again, the delicious complimentary breakfast did await us.
The balcony was a welcome and pleasant site overlooking the countyside. Would not hestitate to stay here again (hopefully for a longer period of time!) and enjoy the shops in town within walking distance.

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ellend40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, October 2, 2012
Hello, thank you for posting this wonderful review of our hotel, we appreciate reading what all of our guests think of our hotel and that you've shared your experiences with the folks on TripAdvisor... We can't wait to welcome you back to our hotel and Ohio's beautiful Amish Country.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,868 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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English first
Marion, Indiana
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 5, 2012

I would highly recommend this hotel. It's has all the ammenities of a high end hotel for a great price. We like the contemporary design and looks to be a fairly new property. We had a king room and the bed was very comfortable. The bathroom has glass shower doors instead of the usual shower curtain. We didn't use the fridge, microwave or coffee maker but having them available for a longer stay would be nice. The staff were very helpful and friendly and we felt welcomed as soon as we arrived. The breakfast area was large and we enjoyed the Jimmy Dean sandwiches along with the usual breakfast choices. It is conveniently located to town within walking distance.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Diana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, October 2, 2012
Thank you for posting this great review for our hotel on TripAdvisor and letting us know that you enjoyed your stay with us. We are happy you felt welcomed as soon as you walked in our front doors.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westland, Michigan
2 reviews
5 of 5 bubbles Reviewed September 1, 2012

I HIGHLY recommend staying at the BGH! The rooms are cozy, super clean, spacious and affordable! Perfect for the romantic get away or a family stay. I promise you will be impressed!

The beds are extremely comfortable (definitely not your average hotel utility mattress) and the pillows are like sleeping on a cloud (You can even buy a pillow to take home from the front desk!) The room has a granite L-shaped kitchenette counter with bar sink, dorm-size fridge, coffee maker, and microwave. The sitting area has a comfortable club chair and ottoman, a generous sized flat screen tv and there's also a balcony with 2 chairs for a bit of fresh air. And did I mention how s p a c i o u s the rooms are?! A family of 4 in a double queen room, no problem!

The front desk staff was always cheerful and friendly. The lobby always had fresh Wallhouse coffee (an excellent local roast from Sugar Creek, OH), ice cold lemon water, a bowl of fruit and fresh baked cookies.

The complimentary continental breakfast offers more choices than I have on any given day in my own kitchen. Jimmy Dean breakfast sandwiches, belgian waffles, bagels, cinnamon rolls, muffins, hard boiled eggs, yogurt, granola, cereal, fresh fruit (not just apples & oranges!), juice, milk, coffee.

Some people have complained about noise in past reviews. We didn't experience any problems during our 2 nights. Occasionally I heard a door close down the hall. I would expect that in any hotel. It was infrequent and not disruptive in any way. It was actually the quietest hotel I've stayed in.

Another reviewer posted a complaint about the window above the ac unit only having sheers and the sun coming through in the morning. Initially I thought the curtains didn't close either, but on closer inspection there are blackout curtains tucked away behind the sheers with a wand. Pull the wand and voila...darkness. Sleep as late as you want in your cozy bed!

My one and only suggestion would have been to include a roll of paper towel in the kitchenette. I wanted to wash my travel coffee mug out but didn't want to use a bathroom washcloth. How trivial is that. It wouldn't be necessary but if I HAD to suggest an improvement, that would be it.

Seriously. Stay HERE. You won't be disappointed.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jennifer d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, October 3, 2012
Hello, thank you for sharing such a fabulous review of our hotel , we appreciate you taking the the time to post it for us. We always enjoy getting feedback on our hotel from our guests. We look forward to welcoming you back in the future.
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Barberton, Ohio
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed August 29, 2012

We visited this hotel for our anniversary and stayed one night. From the check in to the check out this was one great hotel! We booked through Expedia and had no issues, was checked in a few minutes. We walked up the beautiful staircase to our room and enjoyed! The room was very large with a nice bar and stools to enjoy your morning coffee or snacks. We also had a nice balcony with a view out to the front of the property. The bathroom was very large with a really nice glass shower enclosure. We went to dinner and shopped and came back to the room to enjoy some local wine and cheese. There was always fresh, delicious coffee in the lobby along with Seattle's Best coffee in the room. We had breakfast in the morning at the buffet, and how nice it was! We enjoyed fresh fruits, muffins, cakes, yogurt and Bob Evans breakfast sandwiches. They also had waffles but we couldn't eat anymore! There is absolutely nothing wrong with this hotel other than the curtains above the air conditioner were only sheers, and that's the window that looks towards the bed, so be prepared for the morning sun!;-) We will definitely stay here again, was close to the downtown shopping and an all around great deal!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LovinMexico7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, October 3, 2012
Hello, thank you for taking the time to post this wonderful review. We have black out curtains behind the sheers on all the windows, however once in a while they get pushed back where they are not noticed by our guests. Thank you again for sharing this wonderful review and we look forward to seeing you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
118 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed August 29, 2012

This is the perfect place to stay if you're visiting Amish Country. Number one is that the location allows you to walk basically anywhere you want around town, shipping, dining etc. Number 2 is that you genuinely feel like you're at home. The people who work there are so kind...very helpful! There are fresh baked cookies, water, fruit and coffee there around the clock, which is quite nice. Number 3 is that the setting of the lobby area feels like home... There is a living room, stairs that look like they belong in a home, open air feel..a game area, computers with Internet access etc. Number 4 is that the lobby is stocked with pamphlets and travel info for visiting the area... Very nice! Number 5 is the rooms are HUGE! They have a balcony too. The rooms have a small kitchenette area, fridge, sitting area, and are spacious!
Number 6 is that there's a wonderful restaurant next door within walking distance. The pool is nice, a little small, but very nice, new, and clean. The staff here are excellent... All so friendly! If you're planning a visit to Amish Country, this is really a perfect place to stay!

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Amberlovestravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, October 3, 2012
Hello, it's so nice that you shared your fabulous review of our hotel with others, thank you, we truely do appreciate it. Thank you for choosing the Berlin Grande for your stay here in Ohio's Beautiful Amish Country.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, OH
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 21, 2012 via mobile

We have stayed at this hotel many times and love it! I cannot express how wonderful the staff is that works here. They do everything they can to accommodate your needs. Not only is the hotel beautiful and the breakfast wonderful they also get an A+++++ in customer service. I have to give a special thank you to Jaime, hotel employee, she was wonderful and friendly and helped us with our requests. Thanks Berlin Grande Hotel for being the best!!

Stayed August 2012, traveled with family
Helpful?
Thank onyxlizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, October 3, 2012
Hello, thank you for your patronage as well as your wonderful recommendation. Our staff are a group of wonderful people that have a passion for what they do and love to make our guests feel at home and comfortable. Have a blessed Autumn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flower Mound, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 21, 2012

My wife and I stayed with our dog at the Berlin Grande in a pet friendly room for just one night; despite the short stay,we left feeling we had just had the most satisfactory hotel stay in recent history.
All of the staff we met were engaging and most helpful. This hotel was designed by someone who knows what hotel guests need and want; the room included outstanding amenities including a small kitchenette, an electric outlet at table top level between our queen beds, a night lite that made it easy to move around at night but without a glare toward the beds. The bathroom was spacious and the building and decorating materials in the room are top grade. The continental breakfast fare was excellent with a full-time attendant.

The "pet friendly" label often is a warning that you are about to get a well used room. In this case we found ourselves on the first floor with a patio door leading directly to the parking lot and the spacious dog walking area. The patio also served most convenient to access our car which we parked within 20 feet of the patio door. Getting bags in and out of the room was a breeze. Again the room was nothing short of amazing.

We look for an opportunity to again visit the Ohio Amish country and another stay at this hotel.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Don C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, October 3, 2012
Hi, we are delighted that you enjoyed your stay with us, thank you for taking the time to share your great recommendation. We look forward to welcoming you and your dog back to Ohio's Amish Country.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Berlin Grande Hotel

Property: Berlin Grande Hotel
Address: 4787 Township Road 366, Berlin, OH 44610
Phone Number:
Location: United States > Ohio > Berlin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Berlin Grande Hotel 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The Berlin Grande Hotel is the newest hotel in Berlin,in the Heart of Ohio's Amish Country. Our 78 room hotel features large spacious rooms, indoor heated saltwater pool, meeting facilities, a business center, 24 hr fitness room, free internet and long distance to our guests, a friendly supportive staff and spectacular views of the surrounding countryside. ... more   less 
Reservation Options:
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Also Known As:
Berlin Grande Hotel Ohio

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