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Berlin Grande Hotel
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Reviews (2,673)
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All reviewsamish countrybeautiful hotelcinnamon rollspool and hot tubholmes countygreat place to staywithin walking distanceenjoyed our stayfarmstead restaurantrooms are largebreakfast was deliciouswe've stayedbreakfast barfirst floorfresh fruitstaff was friendlywaffles
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Reviewed August 29, 2012

We visited this hotel for our anniversary and stayed one night. From the check in to the check out this was one great hotel! We booked through Expedia and had no issues, was checked in a few minutes. We walked up the beautiful staircase to our room and enjoyed! The room was very large with a nice bar and stools to enjoy your morning coffee or snacks. We also had a nice balcony with a view out to the front of the property. The bathroom was very large with a really nice glass shower enclosure. We went to dinner and shopped and came back to the room to enjoy some local wine and cheese. There was always fresh, delicious coffee in the lobby along with Seattle's Best coffee in the room. We had breakfast in the morning at the buffet, and how nice it was! We enjoyed fresh fruits, muffins, cakes, yogurt and Bob Evans breakfast sandwiches. They also had waffles but we couldn't eat anymore! There is absolutely nothing wrong with this hotel other than the curtains above the air conditioner were only sheers, and that's the window that looks towards the bed, so be prepared for the morning sun!;-) We will definitely stay here again, was close to the downtown shopping and an all around great deal!

  • Stayed: August 2012, traveled as a couple
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Thank LovinMexico7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this reviewResponded October 3, 2012

Hello, thank you for taking the time to post this wonderful review. We have black out curtains behind the sheers on all the windows, however once in a while they get pushed back where they are not noticed by our guests. Thank you again for sharing this wonderful review and we look forward to seeing you again

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Reviewed August 29, 2012

This is the perfect place to stay if you're visiting Amish Country. Number one is that the location allows you to walk basically anywhere you want around town, shipping, dining etc. Number 2 is that you genuinely feel like you're at home. The people who work there are so kind...very helpful! There are fresh baked cookies, water, fruit and coffee there around the clock, which is quite nice. Number 3 is that the setting of the lobby area feels like home... There is a living room, stairs that look like they belong in a home, open air feel..a game area, computers with Internet access etc. Number 4 is that the lobby is stocked with pamphlets and travel info for visiting the area... Very nice! Number 5 is the rooms are HUGE! They have a balcony too. The rooms have a small kitchenette area, fridge, sitting area, and are spacious!
Number 6 is that there's a wonderful restaurant next door within walking distance. The pool is nice, a little small, but very nice, new, and clean. The staff here are excellent... All so friendly! If you're planning a visit to Amish Country, this is really a perfect place to stay!

  • Stayed: August 2012
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1  Thank Amberlovestravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this reviewResponded October 3, 2012

Hello, it's so nice that you shared your fabulous review of our hotel with others, thank you, we truely do appreciate it. Thank you for choosing the Berlin Grande for your stay here in Ohio's Beautiful Amish Country.

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Reviewed August 21, 2012

We have stayed at this hotel many times and love it! I cannot express how wonderful the staff is that works here. They do everything they can to accommodate your needs. Not only is the hotel beautiful and the breakfast wonderful they also get an A+++++ in customer service. I have to give a special thank you to Jaime, hotel employee, she was wonderful and friendly and helped us with our requests. Thanks Berlin Grande Hotel for being the best!!

Stayed: August 2012, traveled with family
Thank onyxlizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this reviewResponded October 3, 2012

Hello, thank you for your patronage as well as your wonderful recommendation. Our staff are a group of wonderful people that have a passion for what they do and love to make our guests feel at home and comfortable. Have a blessed Autumn.

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Reviewed August 21, 2012

My wife and I stayed with our dog at the Berlin Grande in a pet friendly room for just one night; despite the short stay,we left feeling we had just had the most satisfactory hotel stay in recent history.
All of the staff we met were engaging and most helpful. This hotel was designed by someone who knows what hotel guests need and want; the room included outstanding amenities including a small kitchenette, an electric outlet at table top level between our queen beds, a night lite that made it easy to move around at night but without a glare toward the beds. The bathroom was spacious and the building and decorating materials in the room are top grade. The continental breakfast fare was excellent with a full-time attendant.

The "pet friendly" label often is a warning that you are about to get a well used room. In this case we found ourselves on the first floor with a patio door leading directly to the parking lot and the spacious dog walking area. The patio also served most convenient to access our car which we parked within 20 feet of the patio door. Getting bags in and out of the room was a breeze. Again the room was nothing short of amazing.

We look for an opportunity to again visit the Ohio Amish country and another stay at this hotel.

  • Stayed: August 2012, traveled with family
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2  Thank Don C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this reviewResponded October 3, 2012

Hi, we are delighted that you enjoyed your stay with us, thank you for taking the time to share your great recommendation. We look forward to welcoming you and your dog back to Ohio's Amish Country.

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Reviewed August 17, 2012

A great luxury hotel for the price.Friendly staff,clean facilities.Complimentary breakfast was good.
The Fireplace suite is spacious with a great shower and a small balcony.Located close to just about everything in Berlin and Walnut Creek. The Amish Country Theater is only 2mi. away. Definite must see.

  • Stayed: August 2012, traveled as a couple
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Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this reviewResponded October 3, 2012

Good Morning, thanks for sharing such a great recommendation of our hotel. I agree, Amish Country Theater is a good addition to our area. Have an awesome day!

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