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“Nice stay in Amish country”

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Berlin Grande Hotel
Ranked #1 of 4 Hotels in Berlin
Certificate of Excellence
Pinehurst, NC
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice stay in Amish country”
Reviewed September 25, 2011

Stayed two nights at this hotel mid-week. Front desk was very polite and helpful. Breakfast was a little above average, it actually had fresh fruit and not the canned that you usually find and local pastry that was wonderful. We had a king suite with fireplace. The room was very clean. My only con would be the actual room design. The room was huge but, had a lot of wasted space. Upon entering the room, you had a large living area with small sofa and chair and small kitchen area with two bar stools and a table. A huge amount of floor space in this room. You then walked around a wall for the bed. This area was very small. The closet and bathroom was to the right when you entered the main living room. There was no light by the small closet and it seemed a little odd to walk thru the living area at night to get to the bathroom. The bathroom had a huge counter that could have easily held two sinks but only had one. All in all though a very nice room and would recommend.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MountainOrBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, May 7, 2012
We're happy you enjoyed your stay with us. While we are unable to do anything about the overall room design, we can look into improving the light in the living and closet area for our guests. Thank you so much for taking the time to review our hotel and give us your opinions on how we can improve our hotel. We always appreciate feedback so that we can provide the best accommodations possible for our guests.
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2,121 reviews from our community

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Rating summary
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (129)
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English first
North Ridgeville, Ohio
Level 3 Contributor
4 reviews
Reviewed September 17, 2011

We have stayed at Berlin Grande Hotel on 5 occasions now and loved it every time! The hotel is beautifully furnished with beautiful Amish furniture and just a year old. The setting is perfect on the edge of downtown
Berlin so both town and country view. The breakfast buffet, which is included, has everything one could want including a personable employee. All the employees aim to please and are most attentive. Last year we held a family gathering there which was absolutely perfect.
The pool and whirlpool are clean and seldom crowded.

We have stayed at a number of hotels in Amish area and this is, by far, our favorite!

Room Tip: We prefer the rooms facing the courtyard with view of rolling fields.
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank dshrelyea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 12, 2011

Very nice and clean hotel. The front desk staff is very nice and helpful. The breakfast in the morning is wonderful. Within walking distance of shopping and restaurants.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aunttela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, May 7, 2012
We are very lucky to have the staff that we do. They truly enjoy their jobs and make our guests' comfort their number one priority. Thank you for taking the time to review our hotel and enjoy all of the wonderful weather spring and summer brings.
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MN
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 10, 2011

A group of four ladies really liked this hotel on our Amish Country visit to Berlin. It is new and very modern. The service was personal and the room was super comfortable. We liked the little balcony off our room and the breakfast was well put together (I was able to enjoy it on a outdoor back patio). We'll come here again.

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank zagole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, May 7, 2012
Good Afternoon, thank you so much for taking the time to review our hotel. We're so glad that you enjoyed the modern amenities that our hotel offers. We look forward to seeing you again. Enjoy all that Spring and the coming Summer have to offer.
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Berea, Ohio
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 6, 2011

My wife and I stayed 1 night over Labor Day weekend. The Berlin Grande in decidedly not what you expect in Holmes County, in a very good way. If you are looking for Amish Country charm (i.e., the traditional B&B) in your lodging, the style of this hotel might not be your best option. But, if you are looking for a modern, new, clean, and stylish option, I cannot recommend this hotel more.

We had a gorgeous 2 room suite, with a kitchenette, granite counter-tops, dining table, 2 flat screen tvs, and a mucho-comfortable king bed. Loved everything about the room. Staff was also very efficient in responding to my complaint about the noise coming from some kids running around upstairs. The free breakfast was delicious -- malt waffles, Amish pastry, breakfast sandwiches, and the usual continental options. Picture a Hampton Inn lobby breakfast, but much tastier and amid fancier surroundings.

We will definitely return the next time we find ourselves in this part of Holmes County.

  • Stayed September 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jhyman144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, May 7, 2012
Hello, thank you for your generously positive review of our hotel. We are very glad that you enjoyed your room and the complimentary continental breakfast that we provide all of our guests. We are also happy that our staff was able to take care of your noise complaint to your satisfaction. Thank you again for taking the time to review our hotel. We'll be here to welcome you back if you ever find yourself in our neighborhood again.
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Lederach, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 30, 2011

We reserved a block of rooms for our extended family for a local wedding. The hotel was excellent. We all (20+) rooms were completely happy with the beautiful rooms and the service during our weekend stay. The breakfast was above, and beyond and we loved having coffee and iced lemon water at any time. Everyone was very friendly and helpful. Thank you!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank happywedding_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, May 7, 2012
Good Afternoon, you're very welcome! We are very pleased that your entire group enjoyed their stay with us here at the Berlin Grande. We enjoyed having all of you stay with us and hope you can make it back to visit Ohio's Amish Country again. Thank you for taking the time to review our hotel on Tripadvisor. Many Blessings to you and your family.
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Pittsburgh, Pennsylvania
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 26, 2011

We very much enjoyed our stay at the Berlin Grande.

Positives: New hotel, big rooms, king-sized bed, and an in-room fridge. I especially liked the shower. it was huge, good water pressure, etc. The establishment is about 2 blocks off of the main street through Berlin, and is walkable to the shops, etc. Free Wifi, too. Plus the price for the room was only maybe $20-30 more than a crappy motel off an Interstate.

Negatives: Only negative I have to offer is that the free continental breakfast, though free, was rather unremarkable. Especially the coffee.

But, hey, if your hotel stay's only blemish is a sub-par FREE breakfast, things aren't that bad, right?

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SteelerPensFan4387
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, May 7, 2012
Hi, We are glad you enjoyed the room and most of the amenities that we offer here at the Berlin Grande Hotel. We are sorry that you considered our Complimentary Continental Breakfast unremarkable, we are continuously taking suggestions and making improvements to make our breakfast satisfying for our guests. All of our guests are welcome and encouraged to fill out their Comment Cards with specific complaints and/or suggestions and hand them into the front desk at check out. We take those comments and suggestions and use them to make improvements so that everyone can enjoy their stay with us. Thank you so much for taking the time to write up this review for us. Hope to see you back....
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Additional Information about Berlin Grande Hotel

Property: Berlin Grande Hotel
Address: 4787 Township Road 366, Berlin, OH 44610
Phone Number:
Location: United States > Ohio > Berlin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Berlin Grande Hotel 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The Berlin Grande Hotel is the newest hotel in Berlin,in the Heart of Ohio's Amish Country. Our 78 room hotel features large spacious rooms, indoor heated saltwater pool, meeting facilities, a business center, 24 hr fitness room, free internet and long distance to our guests, a friendly supportive staff and spectacular views of the surrounding countryside. ... more   less 
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Also Known As:
Berlin Grande Hotel Ohio

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