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“Great service--very friendly staff.”

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Berlin Grande Hotel
Ranked #2 of 5 Hotels in Berlin
Certificate of Excellence
Reviewed June 2, 2011

Very attractive hotel, only a year old. Staff were very friendly and helpful with info about local area. Reasonable rates. We'll be back.

  • Stayed: May 2011, traveled as a couple
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Thank worldclasx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this reviewResponded August 4, 2011

Thank you for you kind review and taking the time to post it. We're very excited that you enjoyed your stay with us, as well as taking advantage of our staff's knowledge of the area. We believe that part of guest services is being knowledgeable about the area. We look forward to hosting you again while you're in the area.

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2,442 - 2,448 of 2,461 reviews

Reviewed May 22, 2011

A friend and I stayed here on our way through Ohio. We were very impressed with the friendly atmosphere and the decor. The beds were very comfortable and the room was very large. Everything was extremely clean. The price was exceptional for the rooms and we were very pleased. Staff was great. Location was excellent to the town of Berlin and all the shops. We did hear guests above us and beside us in the bathroom but that didn't last long. We would definitely stay here again!

Room Tip: I would suggest top floor
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  • Stayed: May 2011, traveled with friends
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1  Thank Lovemybichons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this reviewResponded August 4, 2011

Thank you for taking the time to write such a positive review for our hotel. We're so pleased that you enjoyed your overall stay with us. We are sorry you experienced some noise from the guests around you, we will be updating our soundproofing in the upcoming months to ensure our guests enjoy the privacy, peace and quiet that they expect when staying with us. Again thanks for the review and we look forward to serving you again in the future.

Karen Troyer
Belrin Grande Hotel

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Reviewed May 20, 2011

First time I've ever given a hotel 5 stars. We got 2 queen beds and the room was huge. Every room has a balcony. Big bathroom and wonderul shower head. Flat screen TV. It was just wonderful. Breakfast delicious.

  • Stayed: May 2011, traveled as a couple
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1  Thank Snickerdoddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this reviewResponded August 3, 2011

Thank you for taking the time to give us a review. We're so inspired by positive uplifting reviews for our hotel that we do everything possible to provide all of our guests with the friendliest service and best accomodations possible. Have a Beautiful Summer and we look forward to serving you in the future.

Karen Troyer
Berlin Grande Hotel

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Reviewed May 18, 2011

Nice clean hotel with excellent staff and service.

Room Tip: Get a corner room with a view.
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  • Stayed: May 2011, traveled with friends
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Thank tk1tp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this reviewResponded August 4, 2011

Thank you for your review. We strive for excellence in cleanliness and service, so your feedback is appreciated. We look forward to serving you in the future

Karen Troyer
Berlin Grande Hotel

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Reviewed May 15, 2011

We spent the weekend with our Model T Club and everyone had a great time. There were about 30 in our group. I didn't have any complaints and I didn't hear any from anybody else. They even gave us the use of a conference room Saturday night.

  • Stayed: May 2011
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Thank jncsnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this reviewResponded May 18, 2011

We enjoyed having your group us this past weekend. Fascinating Model T's. We are looking forward to hosting your group again in 2012. Thank you for taking the time to write a review for us.

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Reviewed May 14, 2011

This was a beautiful hotel experience! You would expect to have a country style hotel in Amish Country, but this is a slightly upscale modern style place in the middle of heaven. The staff goes above and beyond to make you feel at home and comfortable! Ms. Troyer was very pleasant and helpful. The rooms were very clean with nice little ameneties included. Fresh fruit waters, coffee and tea is available all day. The breakfast is continental style and you have alot to choose from, not just bagels and toast. You can make a fresh waffle. Little cartons of milk, yogurts, fruit, breakfast bars muffins and breads. I would highly recommend this place! Enjoy your trip to Amish Country!

Room Tip: Ask for the room overlooking the garden.
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  • Stayed: April 2011, traveled as a couple
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Thank larpa02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this reviewResponded May 18, 2011

I am so glad you enjoyed every aspect of your stay with us. Thank you for the kind comments. We hope to be able to serve you in the future here at the Berlin Grande.

Sincerely,
Karen Troyer
General Manager

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Reviewed May 6, 2011

My husband and I stayed at the end of April for a little getaway. We stayed in the jacuzzi room, which was absolutely wonderful. Just a couple of things --- room does not look as big as the picture (altough quite large), toilet is behind the door of the bathroom,(of course), and the only window in the room is the balcony door, which is located off of the "bedroom" area so the livingroom area of the room is kind of dark. Overall, the hotel is a year old and still seems new!!! Very clean hotel and the housekeeping staff, especially the executive housekeeper, Melissa (I think that was her name --- sorry if not cause you were great!!!), are wonderful and extremely pleasant and accomodating. Karen, the GM and also worked the front desk, was also extremely pleasant. The breakfast was wonderful!!! Fresh baked cinnamon rolls and muffins and fresh fruit, along with waffles and quite a variety of other goodies. The pool was a little too cool for me, but nonetheless it was very nice and the hot tub in the pool area was very inviting. The bed was one of the most comfortable beds I've ever slept in, so don't believe anyone who says they didn't get a good nights sleep. Perfect area and hotel for a relaxing and quiet getaway.

Room Tip: Try the packages - sometimes less expensive
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  • Stayed: April 2011, traveled as a couple
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Thank Debbie29940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this reviewResponded May 18, 2011

Thank you for taking the time to write a review for our hotel. Our cleaning staff here is second to none, and is in fact, lead by our Executive Housekeeper, Melissa. Thank you again for your time and consideration in writing a reveiw for us.

Best,
Berlin Grande Staff

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Additional Information about Berlin Grande Hotel

Address: 4787 Township Road 366, Berlin, OH 44610
Phone Number:
Location: United States > Ohio > Berlin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Berlin
Price Range: $106 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Berlin Grande Hotel 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
The Berlin Grande Hotel is the newest hotel in Berlin,in the Heart of Ohio's Amish Country. Our 102 room hotel features large spacious rooms, indoor heated saltwater pool, meeting facilities, a business center, 24 hr fitness room, free internet and long distance to our guests, a friendly supportive staff and spectacular views of the surrounding countryside. ... more   less 
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Also Known As:
Berlin Grande Hotel Ohio

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