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Comfort Inn Splash Harbor
Ranked #1 of 4 Hotels in Bellville
Certificate of Excellence
Hamburg, New York
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“awesome place to stay”
5 of 5 bubbles Reviewed August 28, 2010

these people know how to treat there guest very accomadating friendly. waterpark is great
the resturants and the store are very close will be back again, the food at the diner car next door will have you hurtin from all the food they feed you

  • Stayed August 2010, traveled with family
    • Value
    • Location
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Helpful?
Thank jimbuf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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233 reviews from our community

Traveler rating
    109
    58
    27
    15
    24
See reviews for
154
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Any
English first
Bellville, Ohio
1 review
5 of 5 bubbles Reviewed August 18, 2010

We travel quite a bit with our two children. The children are 2 and 7 years of age. The pool was fantastic for the kids. The two year old could splash around in the pool without having to hang on to her. The seven year old can play in the bigger pool and with it being four feet deep by the slide, I can watch both at the same time. The room was quiet and the staff was one of the friendliest bunches of people I have ever seen in a hotel. The value was pretty good for the stay.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank markmollohan90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, Indiana
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed July 21, 2010

This is a nice, clean, quiet hotel... but don't get the whirlpool room unless you are the kind of couple that has 0 privacy or are going alone! I was completely shocked to see that this room included a jetted tub in the shower, and they'd simply cut a large opening in the bedroom wall! So, if you go in the bathroom and shut the door, you only have two white cloth shower curtains between you and the sleeping area! For me, the toilet may as well have been on a stage. And getting ready quietly? Ha! At least the tub (which really is NOT two person) was a relaxing place for a bath.

Otherwise, the room was spacious and clean, a nice long countertop, an outdated "wet bar"... the usual.

Splash Harbor was a disappointment for me because the pool does not exceed 4' in any location and the water is extremely warm - I don't mind all the kiddos but I like to SWIM! My husband loved it. The environment they've made is great, though, and this would be fun for kids. There is one slide and then a large splash pad. I'm sure the adults-only hot tub is great (it was large) but we were too sun burned to use it.

Only other complaint was I didn't see an elevator and we had a lot of stuff to haul up and down the stairs. The staff was very friendly and breakfast was the usual assortment. I like the location. Try the putt putt next door!

  • Stayed July 2010, traveled as a couple
    • Value
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Helpful?
1 Thank mewowz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed June 3, 2010

The fun began when we asked friends where to book during our stay at Mid-ohio raceway. Two couples suggested this place because of the water park for the kids. Each reserved their rooms for $99/night.

When we called to make a reservation (one week in advance) we were quoted a price of $129/night. Upon negotiation, we were suddenly able to book for a "special discount" of $117/night. The hotel was unwilling to honor the prices our friends were quoted and refused to discuss it further. Regardless, the check in process was quite an adventure.

Upon arrival, we witnessed twenty minutes of a family's struggle to check in using a debit card. Apparently, this hotel requires a $120 deposit "in case you smoke in the room or steal anything." The deposit can be put on your debit card, but no less than three signs at the front desk indicate it will take days or even weeks to get your deposit back. The hotel will also accept cash as a form of deposit. For those wishing to pay with a debit card BEWARE OF THIS POLICY!!!! We finally left and went to lunch while the family struggled to find a way to comply.

When we returned, we were able to check in successfully and assigned a room on the second floor. Of course, there are NO ELEVATORS in this hotel. We had to lug a toddler, our luggage and personal belongings through a dirty stairwell to our room. While walking to the room, we noticed several religious posters on the hallway walls. This was a little odd for a Comfort Inn and family hotel.....more on this later.

When we found our room, the first surprise was that the door lock did not work. The second was that the door was either misaligned or had been shaved down to reveal a 1" (not kidding) gap on the latch side. Effectively, you could look out of the room through the gap below the broken lock. Needless to say, this was not exactly ideal for a toddler and our families security.

The room was far below average. Linens were old and stained, the furniture was tattered and the decor was outdated. Clearly this had not been renovated since the early 1990's. Oddly enough, the bible was right in the middle of the desk along with another religious magazine. The air conditioning had been turned off - presumably to save money. As a result, the room was hot and musty. It smelled more like a barn than a hotel room, inspiring my toddler to ask - who pooped in here? The $120 "security deposit" would have been more than enough to buy everything in this room three times over and still leave a profit.

While sitting in the lobby waiting for friends to assemble for dinner, I decided to read one of the magazines nicely stacked on the table. There was nothing which did not have a religious name or message on it. I began to feel like I was in church. This was very odd. Once again, this was a Comfort Inn - Splash Harbor, not a private no name hotel.

Check out was the final process that brought me to write a review. While spending time in the pool area, we went to the front desk to request a late check out. The posted time was 11am and there were NO EXCEPTIONS. We were told that only Choice preferred members were allowed to have a late check out. Since we were not members, we had to "vacate by 11am or be charged for another night at 11:01am" Seriously? I have traveled the world and stayed in hotels in over 20 countries. NEVER, ever have I been told to "get out or else" when requesting a late check out. In some cases, hotels even offered to charge a nominal fee for a stay as long as 4pm. we simply wanted to enjoy some time with our toddler in the pool without rushing to meet an 11am check out.

Here are some suggestions for potential guests:

1 - If you are planning a religious retreat, stay here as you will not need any additional reading material.

2 - Bring a credit card or cash since you cant stay here without it.

3 - This is the most expensive night you can spend in a dump I have come across yet.

Some suggestions for the Comfort Inn Splash Harbor:

1 - Keep your opinions to yourself, the world is not interested in your opinions on faith and does not need to be inundated with propaganda when staying in a Comfort Inn.

2 - Pray for clean rooms, working locks and a staff that understands how to effect them. Your present plan is not working successfully.

3 - When you base your rates, pick one and stick with it. Combined with the other factors that make your facility unsatisfactory, this is an insult.

4 - If you have problems with theft, smoking and vandalism in your rooms, deal with the offenders not the general public. Putting bibles on your desk will not discourage trouble-makers.

AVOID THIS HOTEL AND BOOK THROUGH AN ONLINE SERVICE TO AVOID THEIR SILLY FEES.

Fortunately, we found a Fairfield Inn and moved there the next morning.....no charge late check out until 2pm:)

  • Stayed May 2010, traveled with family
    • Value
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Helpful?
8 Thank thx_designer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
1 review
5 of 5 bubbles Reviewed April 13, 2010

Came in with small children. It was the perfect place for small kids-not too busy that you couldn't see them where ever they were. Clean and a great breakfast! Would recommend to anyone!

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank jln14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parma, Ohio
1 review
5 of 5 bubbles Reviewed March 12, 2010

planned a family mini- break with my husband and our 3 young kids 3, 4, and 5 yrs old. Had a great time. When I called to make reservations the staff was friendly and informative and told us that check in was at 3 but that we could come as early as noon to swim, we would just have to use the changing rooms. We did arrive early about 1:30 and they said that our room was ready and that we could just check in. I was impressed by the cleanliness, every nook and cranny was spotless in our room, the pool area was well kept and the lots of dry towels. They had laundry facilities on site and a decent breakfast in the mornings- the kids loved making waffles. The price was very reasonable and then they offer $20 coupons as well. Our room included a fridge and microwave. We went wed-friday and it was not over crowded. The pool area offers an areas for small kids - easy to supervise with the water under 6 inches and sprinkle and spray area, and both a family and adult hot tub that we all enjoyed, and a larger pool area with basketball hoops and big floating raft, and a favorite of my kids was the big red slide which they thoroughly enjoyed. They offered swim goggle and floaties in the gift shoppe at really great prices, which my kids really wanted before we left but were hard to find as it is only beginning of march. At the desk that have bike rentals, and a short drive from some small attractions, our favorites were the indoor carousel and the bible museum. All in all it was clean, decent and affordable and great for a few days of family fun and relaxation.

  • Stayed March 2010, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank mstdgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johnstown, OH
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed January 25, 2010

do not recommend this hotel if you have children over the age of 6-8 years. The pictures are not accurate at all. The place was just ok. It is an older place and looks its age. The rooms were just ok. Easy to get to and a few fast food places close by. The waterpark is extremely small and the water is no deeper than 1 foot. So- you can't swim in it either. After looking at the details and the pictures, we felt as if we were deceived. We were not pleased at all and told the staff. We were reimbursed for our money and we decided to drive a little way to Great Wolf Lodge (which was about the same price). We highly recommend Snow Trails!! and Great Wolf Lodge if you are looking for a waterpark!!

  • Stayed December 2009, traveled with family
    • Value
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Helpful?
3 Thank family_love_2_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Splash Harbor

Property: Comfort Inn Splash Harbor
Address: 855 Comfort Plaza Drive, Bellville, OH 44813
Phone Number:
Location: United States > Ohio > Bellville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Bellville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Splash Harbor 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Inn Splash Harbor Hotel Bellville
Comfort Inn Bellville
Splash Harbor Comfort Inn
Bellville Comfort Inn
Comfort Inn Splash Harbor Bellville, Ohio

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