We stayed at Splash Harbor with a few other groups of family for a weekend at the water park. We spent 1 night there last year and decided to make it a weekend this year. It is a pretty small Comfort Inn, and it isn't by any means fancy. Last year we also had a problem with rooms not being ready at check in time - we had to wait until 6pm which was really inconvenient. This year we didn't have that problem, but while we hurried to get packed up and check out by 11:00am on Sunday, they said "oh, on Sunday you don't have to check out until 2pm." This would have been nice to know before we were packing up like maniacs.
The lobby area is OK and the breakfast room was nice enough, but the seating is really limited and there were so many people camped out in there (not eating at the time) that we ended up taking breakfast back to the room both mornings. Be aware that if you are on the second floor, there isn't an elevator - you are taking the steps!! (unpleasant surprise, especially since we were travelling with someone that needed a hip replaced!)
Last year when we went, there was a gate that separated the kiddie pool from the rest of the main seciton of the pool. This year it was missing. You can see visible dirt and things that you can tell just aren't wiped down on a regular basis.There was also a rope that sectioned off an area at the bottom of the water slide that was missing this year. (and trust me, there were plenty of people that got smacked because they stood at the bottom of the slide when people came down!) There are a couple fixed floating things in the pool that look like there is algae growing on the underneath side of them. (unfortunately we saw this right before we left! Ugh!!) There is definitely a lack of maintenance that we noticed from one year to the next. The hotel was filled to capacity on Saturday night and there were never enough hotel provided towels available, so take some beach towels!!
They don't staff lifeguards - just a "pool attendant" that pretty much is in charge of washing / drying towels. There were young adults tearing through the place knocking over little kids every step of the way - not a word was ever said by any of the pool attendants that we saw the entire weekend. They also ignored the fact that there were clearly people under age 18 in the adult hot tub (that specifies 18 and over). I don't know how on earth they can get away with not having lifeguards on duty.
There is a section of restrooms in the pool area that you can use after you check out (or before checkin) to change, etc, but the quality and cleanliness is really poor. I refused to go in there and always dragged the kids back to the room when they had to go.
The rooms are outdated. New this year was the microwave and fridge, which was nice to have, but they could really stand to do more of a face lift to the hotel. This was definitely a place that I didn't want the kids to take off their socks and run around barefoot in the room.
Our kids (ages 2 and 4) are real fish and love the water, so they had a blast. Being steps from a pool in the middle of winter was nice. The hotel is pet friendly with a limited number or pet designated rooms being available, and we did take our dog. No issues there. The size of the water park (really just a fancy pool, splash zone and a couple hot tubs) is nice for smaller kids because everything is contained to 1 room, so keeping track of them is fairly easy compared to what others that have gone to larger waterparks have told me!
If the cleanliness was there, we would go back. We will be going elsewhere for our mid-winter getaway next year.
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- Also Known As:
- Comfort Inn Splash Harbor Hotel Bellville
- Comfort Inn Bellville
- Splash Harbor Comfort Inn
- Bellville Comfort Inn
- Comfort Inn Splash Harbor Bellville, Ohio