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Hampton Inn & Suites Cleveland-Beachwood
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Reviews (766)
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All reviewsfront deskbahama breezeroom was cleanwould definitely stay here againthe breakfast areaeasy accesscomplimentary breakfast isoff the highwaygreat place to stayrestaurants and shoppingvery nice hotelfresh fruitother hotelsnice staystaff was friendlyconvenient locationwaffles
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716 - 721 of 766 reviews
Reviewed July 31, 2011

My boyfriend and I had a very comfortable stay while attending a wedding. The gym was great - I got in a few wonderful workouts and appreciated their snack area afterward. The room was clean, the beds were comfortable and the staff was friendly. We never heard any other rooms and had PLENTY of parking open to us.

We were only there for a couple of nights, but it was a nice stay at a reasonable price and we enjoyed a few of the nearby restaurants. Much nicer than staying close to the airport, but you're not far from the freeway either so accessibility is wonderful.

  • Stayed: September 2010, traveled as a couple
    • Value
    • Sleep Quality
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1  Thank NC1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akoby8, General Manager at Hampton Inn & Suites Cleveland-Beachwood, responded to this reviewResponded August 2, 2011

Thank You for taking the time to give us a review regarding your stay here at the Hampton Inn & Suites in Beachwood, Ohio. We value our guests and want them to have a pleasant and memorable experience with us, which is why we appreciate you giving us great reviews. It is comments and reviews such as yours that help us to maintain the excellence we are always striving to achieve. I’d like to personally thank you for staying with us and your loyal patronage and hope that you will continue to stay at our facility when your travels bring you to the Beachwood area. Once again I thank you for taking the time to give us a review and look forward to serving you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2011

Very, Very clean and great breakfast included!!! Pool and gym area look good also, but didn't get a chance to use.
Only a few minutes to downtown Cleveland, and plenty of good places to eat within walking distance.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
1  Thank Fixer155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akoby8, General Manager at Hampton Inn & Suites Cleveland-Beachwood, responded to this reviewResponded July 31, 2011

Thank You for taking the time to give us a review regarding your stay here at the Hampton Inn & Suites in Beachwood, Ohio. We value our guests and want them to have a pleasant and memorable experience with us, which is why we appreciate you giving us great reviews. It is comments and reviews such as yours that help us to maintain the excellence we are always striving to achieve. I’d like to personally thank you for staying with us and your loyal patronage and hope that you will continue to stay at our facility when your travels bring you to the Beachwood area. Once again I thank you for taking the time to give us a review and look forward to serving you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2011

Just stayed here with husband and son in 2 queen bed so-called suite. The sink was oPen to the room so very likely to disturb sleeping pp while showering and blow drying hair in morning. The breakfast was lackluster. We came back to not finished room at 330pm twice. It was 95 degrees out and would like to have showered w/o waiting. All of us have allergies that kicked into high gear with Clorox smell in linens. Hard to have a good sleep with sheets and comforter that smell that way.

  • Stayed: July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Ryla_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akoby8, General Manager at Hampton Inn & Suites Cleveland-Beachwood, responded to this reviewResponded July 27, 2011

Thank You for taking the time to give us a review regarding your stay here at the Hampton Inn & Suites in Beachwood, Ohio. We value our guests and want them to have a pleasant and memorable experience with us, which is why we appreciate you giving us reviews to help us improve our hotel. It is comments and reviews such as yours that help us to maintain the excellence we are always striving to achieve. I’d like to personally thank you for staying with us and your loyal patronage and hope that you will continue to stay at our facility when your travels bring you to the Beachwood area. We apologize for the smell of the linen and that you did not receive your Housekeeping services when you requested it. We are working on improving our team to better serve our guests. Once again I thank you for taking the time to give us a review and look forward to serving you again in the future.

Alisha Koby
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2011

We were in Cleveland to attend a wedding and the group reservations had been made here. It is convenient to the highway, in a park of motels, but we did have trouble finding it due to the lack of signage once off the highway. Lobby was clean and nicely decorated, and the front desk staff was helpful and pleasant. Our room was a bit small but clean, with fluffy bedding, lots of pillows and a comfortable mattress. My main quibble with housekeeping was the paucity of towels, and I twice left notes requesting more towels but none appeared. The ones provided were kind of skimpy and we would have liked more. Perhaps the help did not read English. Lobby breakfast was certainly adequate with many choices but the staff needs to stay on top of replenishing items as they are consumed. Gym was small but also just fine for a weekend stay. Indoor pool was lovely but would have really liked an outdoor pool, especially in July.
All in all, I would definitely stay here again. Hampton Inns do a very nice job and fulfill their purposes.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Thank writegirl18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akoby8, General Manager at Hampton Inn & Suites Cleveland-Beachwood, responded to this reviewResponded July 20, 2011

Thank You for taking the time to give us a review regarding your stay here at the Hampton Inn & Suites in Beachwood, Ohio. We value our guests and want them to have a pleasant and memorable experience with us, which is why we appreciate you giving us great reviews. It is comments and reviews such as yours that help us to maintain the excellence we are always striving to achieve. I’d like to personally thank you for staying with us and your loyal patronage and hope that you will continue to stay at our facility when your travels bring you to the Beachwood area. Once again I thank you for taking the time to give us a review and look forward to serving you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2011

The room was what you would expect at a Hampton, it just didn't smell fresh. It seemed stale and the linens weren't bright white, kind of dim. The wireless internet signal was pretty weak on the second floor but was fine sitting next to the pool. The TV had very few channels to choose from.

  • Stayed: July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank lcshea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akoby8, General Manager at Hampton Inn & Suites Cleveland-Beachwood, responded to this reviewResponded July 12, 2011

Thank You for taking the time to give us a review regarding your stay here at the Hampton Inn & Suites in Beachwood, Ohio. We value our guests and want them to have a pleasant and memorable experience with us, which is why we appreciate you giving us great reviews. It is comments and reviews such as yours that help us to maintain the excellence we are always striving to achieve. I’d like to personally thank you for staying with us and your loyal patronage and hope that you will continue to stay at our facility when your travels bring you to the Beachwood area. Once again I thank you for taking the time to give us a review and look forward to serving you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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