This place is one of the most shadiest places I have ever stayed and unfortunately twice. When i first reserved this place, I told my company's name and asked them if they had corporate discount, they said the normal price is 89.99$ and they will give me a discount of $10.00 to $79.99. I reserved the place only to know that they offered at 79.99$ for everyone online. That was very shady. The first stay was not a bad experience.
The second time I had reserved the same hotel for two days. I booked the same hotel since I wanted a small kitchen where I can cook and I did not find another place of same rate. This time i reserved this place online for two days. However, my trip got shortened and I needed only one day. When I called them to cancel one day, they said if I cancel just one day the price of the other day will go up by 10$. That is the first time I hear something that crazy. I canceled both the days and rebooked for one day for a NON-SMOKING ROOM online for the same price. When I reached that place, I figured out that I was given a smoking room. My wife had asthma problems and we could not stay there. The hotel receptionist was extremely arrogant and never bothered to help us. VERY VERY UNETHICAL. Thankfully the Homestead hotels is managed by same management and they were willing to take us in for the same price.
I will never ever go back to this place and I highly recommend everyone to stay off this place.
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- Also Known As:
- Extended Stay America Beachwood
- Extended Stay Beachwood
- Beachwood Extended Stay
- Extended Stayamerica Cleveland Beachwood
- Extended Stay America - Cleveland - Beachwood - Orange Place - South Ohio