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“Friendly and Accomadating” 4 of 5 bubbles
Review of DoubleTree Cleveland East/Beachwood

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DoubleTree Cleveland East/Beachwood
Ranked #7 of 15 Hotels in Beachwood
Cranston, United States
1 review
“Friendly and Accomadating”
4 of 5 bubbles Reviewed June 17, 2013

I stayed at this Doubletree on a business trip June 9th through June 13th 2013. Clean and accomodating hotel and the bed was super comfy after a long work day. The only thing negative to say was that the bartending staff seemed a but surly. They didn't smile and seemed annoyed. This was noticeable by many of the customers, not just my workmates and myself. Other than that, the other staff were just amazing!

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lori-Ellen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 19, 2013
Dear Guest:

Thank you for your review of our hotel. I am glad that you enjoyed your visit to Beachwood and hope that you will come again soon. I am sorry that you felt our bar staff was not very accommodating. We will certainly address this. As you indicated, our entire team intends to be warm and inviting. When we miss that mark, I appreciate someone letting us know so that we can work on it. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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679 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
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English first
Iowa City, Iowa
Level Contributor
133 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed June 16, 2013

i visited a Porsche dealership known for supplying parts for 50-year old cars - and I needed a room. I chose the Double Tree because it is part of the Hilton chain and because it was located close to the place I needed to visit. I'm glad that I chose this hotel. The room was spacious, clean, and modern. There was free parking, free WiFi and a bar plus a restaurant - everything I needed! The room had a refrigerator and a safe.
If you need a room in the Cleveland area -consider this one.

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MovinOn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 17, 2013
Dear Guest:

We are very happy that you choose the DoubleTree when making a visit to Porsche of Beachwood. They have alway been great neighbors to have! Thank you for sharing your experience here on TripAdvisor, we really appreciate it. I hope that you were able to use the complimentary shuttle to and from the dealership during your stay. We look forward to hosting you again on your next service visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senoia, GA
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed June 16, 2013

I stayed here for a conference, but the hotel's warm cookies and EXCELLENT breakfast (dozens of choices, and a manned omelet station) will ensure I look forward to coming back.
The rooms were nice and clean, and the staff were very accommodating to our large group.
And they give you warm cookies and cold water whenever you ask.

Room Tip: There's apparently a loud bar party on Friday nights so try to get a 3rd or 4th floor room. The...
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CherylCrT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 17, 2013
Dear Guest:

So glad to hear that you enjoyed your visit....and the answer: NO ONE CAN RESIST the COOKIE! But who would really want to?? Thank you for posting your review here on TripAdvisor, we really appreciate the feedback. I took a moment to review your profile since you a Senior Contributor to the site and I saw that you got the opportunity to really invest some time in experiencing Cleveland area. We hope to have you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macon, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed June 13, 2013

This is one of if not the best Front Desk staff operations ever experienced. DeBorah Hunt along with Toni Battiste and Shirleda Hatcher will make your stay at Beachwood one for the record book! If you get a chance to stay at this location...do not miss out!

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 14, 2013
Dear Guest:

Thanks for the great comments regarding our team - we love hearing those things! I know the ladies you mentioned were all excited to see their names highlighted like this. We do believe that our people make all the difference, and we are thankful that you recognized this. We hope that you return soon. Thank you for being a loyal guest!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wyomissing, United States
1 review
5 of 5 bubbles Reviewed June 9, 2013

The service you receive from the staff is second to none. We have done many meetings as well as just standard nights stay, the experience is always good. The meeting rooms areexcellent the food is good. Excellent location in the Cleveland area.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 10, 2013
Dear Guest:

Thank you for taking time to write about your experience at the DoubleTree Cleveland East Beachwood. We are all thrilled that your accomodations and meetings have exceeded your expectations. We look forward to seeing you again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
123 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed June 8, 2013

Hotel was clean, staff friendly. Of course great chocolate chip cookies. It was in a great location right off of 480. Near shopping and restaurants. Restaurant and nightclub in the hotel. Easy to get to other points of interest in Cleveland off of 480. It is about 20 minutes from downtown. Excellent breakfast bar.

  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tigers8932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 10, 2013
Dear Guest:

Thank you for sharing your kind remarks about our hotel here on TripAdvisor. I am glad that you enjoyed your stay with us. You pointed out some of the grat things about our hotel and the local area. Northeast Ohio is a gem! and yes....the cookies are THAT good! We look forward to having you as a guest again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, NY, United States
Level Contributor
144 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed June 8, 2013

The hotel staff was superb! Pleasant, friendly and willing to assist. Bryan, in the restaurant is the best!!! He defines what a true professional waiter is. It was our pleasure to have him as our waiter.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank OldBull2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 10, 2013
Dear Guest:

Thank you for your very nice comments about our hotel and about Bryan! I am glad to hear that you enjoyed your visit with us. I will pass along your comments to Bryan with my thanks as well. We look forward to welcoming you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Cleveland East/Beachwood

Property: DoubleTree Cleveland East/Beachwood
Address: 3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
Phone Number:
Location: United States > Ohio > Beachwood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in Beachwood
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
Number of rooms: 404
Official Description (provided by the hotel):
Come enjoy Cleveland, Ohio and the Hilton Cleveland East Beachwood Hotel in Beachwood, Ohio. With 404 recently renovated rooms, large event facilities, and indoor and outdoor pools, we are a perfect choice for all! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com and Priceline so you can book your DoubleTree Cleveland East/Beachwood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
DoubleTree Cleveland East/Beachwood Ohio

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