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“Nice Hotel, Great Location”

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DoubleTree Cleveland East/Beachwood
Ranked #6 of 15 Hotels in Beachwood
Atlanta, GA
Level 6 Contributor
123 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Nice Hotel, Great Location”
Reviewed June 8, 2013

Hotel was clean, staff friendly. Of course great chocolate chip cookies. It was in a great location right off of 480. Near shopping and restaurants. Restaurant and nightclub in the hotel. Easy to get to other points of interest in Cleveland off of 480. It is about 20 minutes from downtown. Excellent breakfast bar.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tigers8932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 10, 2013
Dear Guest:

Thank you for sharing your kind remarks about our hotel here on TripAdvisor. I am glad that you enjoyed your stay with us. You pointed out some of the grat things about our hotel and the local area. Northeast Ohio is a gem! and yes....the cookies are THAT good! We look forward to having you as a guest again soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
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English first
Rome, NY, United States
Level 6 Contributor
174 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed June 8, 2013

The hotel staff was superb! Pleasant, friendly and willing to assist. Bryan, in the restaurant is the best!!! He defines what a true professional waiter is. It was our pleasure to have him as our waiter.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank OldBull2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 10, 2013
Dear Guest:

Thank you for your very nice comments about our hotel and about Bryan! I am glad to hear that you enjoyed your visit with us. I will pass along your comments to Bryan with my thanks as well. We look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmond, Oklahoma
1 review
Reviewed June 2, 2013

This hotel is by far one of the best we have ever stayed at. Everyone there treated us as if we were the only ones there. I had a few questions about the room and they send a very nice gentlemen to answer my question. I would say that the cookies are the best part but, all of it is the best part. I would highly recommend this place. Thanks to everyone there for making us feel special!!

Room Tip: Maybe one close to the pool? It wouldn't matter at this hotel. I always like the 1st floor but...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 3, 2013
Dear Guest:

Wow...thank you for a great review! We all here at the DoubleTree Cleveland East Beachwood watch TripAdvisor for the next review. I know the team will not be disappointed by your nice comments - the will be thrilled! The cookies are great aren't they?!? I see you are from the OKC area - best wishes for your family in the recent storms, we hope all is well.
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Wethersfield, Connecticut
2 reviews
Reviewed May 31, 2013

Good hotel. Room great: clean, furnished with iron, coffee maker, and hair dryer. In-room bar extremely expensive. Staff wonderfully kind and helpful. Crowded lobby and difficult check-in, undoubtedly because three events were going on -- a feature of this hotel. The elevators were packed, but probably because guests remain unaware of two more elevaators that are available right around the corner. Note that there is no coach transport from Hopkins Airport to this hotel. Shuttles operate only from hotels closer to the airport. Taxis are the only choice unless you rent a car. The cost is fixed at $60 + a MANDATORY 13% gratutiy, so RT was $140, regardless of the number of people.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank flaxseedbread
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 3, 2013
Dear Guest:

I appreciate you taking time to share your comments about your event at the DoubleTree Cleveland East Beachwood. We are always happy to be the host hotel for weddings - it can be such a great experience and everyone is in such a festive mood! We wish the best to the newlyweds and hope to see them again soon! Oh - and that you for pointing out the additional elevators....the builders did "hide" them a little huh?
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BOSTON, United States
1 review
Reviewed May 29, 2013

I highly recommend this hotel because of the Excellent Staff at all levels in all areas!! I am usually not this enthusiastic about Hotel/Motels, but this is an earned exception. It's clean, cost reasonable and the food is SUPERB - an earned adjective! Don't just read this - try it for your self.....the walls are thin but a very minor distraction given their total SERVICE LEVEL!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bessie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 3, 2013
Dear Guest:

Thank you for your very kind comments about our team at the DoubleTree Cleveland East Beachwood! I am glad that we were be able to be of service to your during your trip. Our team here regulary checks TripAdvisor and will be very excited about your nice remarks. We hope you come back again soon!
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Cambridge, Massachusetts
Level 4 Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 15, 2013

I recently stayed at the Doubletree in beachwood for my sister's graduation from a nearbye college. The staff was incredibly friendly, and remembered us from past visits. The rooms were comfortable and generally of a good size.

The hotel itself felt a bit sprwaling and required long walks down awkward cooridors to get to the area where we were staying. Also we had issues with noise due to another guest celebrating another graduation. The staff did deal with the problem, but our visit was still a bit tainted. There was also a prom in the hotel one night we were there, as well as a crazy bar scene at restaurant in the evening.

Overall it was a fine hotel, but had a lot more 'activity' than we would have wanted on a short busy trip. But the cookies were delicious.

  • Stayed May 2013, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdamERWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 3, 2013
Dear Guest:

Thank you for sharing your experience at our hotel here on TripAdvisor. I am sorry that the activity in the hotel was somewhat overwhelming during your visit. We were happy to host a large number of graduates families and have received several notes from guests saying 'goodbye' since their now college grads will be moving away and they will not be back. We celebrate along with you on the great step that your sister has taken and wish her well in the future. And remember all that Cleveland has to offer....you might find new reasons to visit again!
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Beachwood, Oh, United States
Level 5 Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 15, 2013

We stay in this hotel every time while visiting Cleveland for family events. The location is proximate to the Legacy Village and convenient. The breakfasts are delicious, and the kitchen staff is well trained. The pool is good for the summer trips. In general, it is a very good hotel for a reasonable price.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Inna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 3, 2013
Dear Guest:

Thank you for being a loyal patron to the DoubleTree Cleveland East Beachwood. I also thank you for the nice comments about our staff. They all look at TripAdvisor regularly and will be pleased at your comments. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Cleveland East/Beachwood

Property: DoubleTree Cleveland East/Beachwood
Address: 3663 Park East Dr, Beachwood, OH 44122-4315 (Formerly Hilton Cleveland East/Beachwood)
Phone Number:
Location: United States > Ohio > Beachwood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 15 Hotels in Beachwood
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
Number of rooms: 404
Official Description (provided by the hotel):
Come enjoy Cleveland, Ohio and the Hilton Cleveland East Beachwood Hotel in Beachwood, Ohio. With 404 recently renovated rooms, large event facilities, and indoor and outdoor pools, we are a perfect choice for all! ... more   less 
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Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
DoubleTree Cleveland East/Beachwood Ohio

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