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“Weddng in Cleveland at Hilton Double Tree”

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DoubleTree Cleveland East/Beachwood
Ranked #6 of 15 Hotels in Beachwood
Wethersfield, Connecticut
2 reviews
“Weddng in Cleveland at Hilton Double Tree”
Reviewed May 31, 2013

Good hotel. Room great: clean, furnished with iron, coffee maker, and hair dryer. In-room bar extremely expensive. Staff wonderfully kind and helpful. Crowded lobby and difficult check-in, undoubtedly because three events were going on -- a feature of this hotel. The elevators were packed, but probably because guests remain unaware of two more elevaators that are available right around the corner. Note that there is no coach transport from Hopkins Airport to this hotel. Shuttles operate only from hotels closer to the airport. Taxis are the only choice unless you rent a car. The cost is fixed at $60 + a MANDATORY 13% gratutiy, so RT was $140, regardless of the number of people.

  • Stayed May 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank flaxseedbread
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 3, 2013
Dear Guest:

I appreciate you taking time to share your comments about your event at the DoubleTree Cleveland East Beachwood. We are always happy to be the host hotel for weddings - it can be such a great experience and everyone is in such a festive mood! We wish the best to the newlyweds and hope to see them again soon! Oh - and that you for pointing out the additional elevators....the builders did "hide" them a little huh?
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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
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English first
BOSTON, United States
1 review
Reviewed May 29, 2013

I highly recommend this hotel because of the Excellent Staff at all levels in all areas!! I am usually not this enthusiastic about Hotel/Motels, but this is an earned exception. It's clean, cost reasonable and the food is SUPERB - an earned adjective! Don't just read this - try it for your self.....the walls are thin but a very minor distraction given their total SERVICE LEVEL!

  • Stayed May 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bessie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 3, 2013
Dear Guest:

Thank you for your very kind comments about our team at the DoubleTree Cleveland East Beachwood! I am glad that we were be able to be of service to your during your trip. Our team here regulary checks TripAdvisor and will be very excited about your nice remarks. We hope you come back again soon!
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Cambridge, Massachusetts
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 15, 2013

I recently stayed at the Doubletree in beachwood for my sister's graduation from a nearbye college. The staff was incredibly friendly, and remembered us from past visits. The rooms were comfortable and generally of a good size.

The hotel itself felt a bit sprwaling and required long walks down awkward cooridors to get to the area where we were staying. Also we had issues with noise due to another guest celebrating another graduation. The staff did deal with the problem, but our visit was still a bit tainted. There was also a prom in the hotel one night we were there, as well as a crazy bar scene at restaurant in the evening.

Overall it was a fine hotel, but had a lot more 'activity' than we would have wanted on a short busy trip. But the cookies were delicious.

  • Stayed May 2013, traveled with family
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Helpful?
Thank AdamERWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 3, 2013
Dear Guest:

Thank you for sharing your experience at our hotel here on TripAdvisor. I am sorry that the activity in the hotel was somewhat overwhelming during your visit. We were happy to host a large number of graduates families and have received several notes from guests saying 'goodbye' since their now college grads will be moving away and they will not be back. We celebrate along with you on the great step that your sister has taken and wish her well in the future. And remember all that Cleveland has to offer....you might find new reasons to visit again!
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Beachwood, Oh, United States
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 15, 2013

We stay in this hotel every time while visiting Cleveland for family events. The location is proximate to the Legacy Village and convenient. The breakfasts are delicious, and the kitchen staff is well trained. The pool is good for the summer trips. In general, it is a very good hotel for a reasonable price.

  • Stayed May 2013, traveled with family
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Inna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 3, 2013
Dear Guest:

Thank you for being a loyal patron to the DoubleTree Cleveland East Beachwood. I also thank you for the nice comments about our staff. They all look at TripAdvisor regularly and will be pleased at your comments. We hope to see you again soon!
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pittsburgh, United States
1 review
Reviewed May 9, 2013

The bedding is nice, rooms are clean and there is little noise transfer between rooms. The fitness room is quite small. The restaurant is mostly sea food. Staff is friendly - overall a nice place to stay

  • Stayed May 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Stephanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 3, 2013
Dear Guest:

Thank you for giving us some feedback on your stay. I am pleased that you enjoyed your visit to our hotel. Thank you for your comments as they are valuable bits of information that we use in our improvement processes. I would love for your to see the upcoming changes to the fitness room - it will be a big change! Thank you for pointing out that Porter's restaurant features some great seafood, but of course we offer a number of steaks and chicken dishes along with some light and casual fare as well. We all hope to see you again soon!
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Royal Oak
1 review
Reviewed May 6, 2013

I was a little concerned prior to my arrival that there was going to be a lot of changes to the hotel since it was changed from a Hilton to Double Tree. I was immediately proved wrong when I entered the hotel and was greeted by a very friendly staff and a warm cookie! Nice touch!

Room Tip: rooms on left side of building have better ac/heating units. You are able to run the fan constantly...
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  • Stayed May 2013, traveled on business
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Helpful?
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 3, 2013
Dear Guest:

I am glad to hear that you enjoyed the cookie! We are very excited about our change to DoubleTree by Hilton. It is defintely a great fit to the type of hotel that we already were and will continue to be. We have some updates coming this year and I am sure that you will be pleased on your next visit. Thank you for sharing your story!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, United States
2 reviews
Reviewed May 2, 2013

This hotel is always clean and is very efficient in handling the large groups our company books at this hotel. The workout room is well equipped. Pool is fabulous, especially in the summer. Check-in was efficient.

  • Stayed April 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Renel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert T, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, June 3, 2013
Dear Guest:

Thank you for taking time to share your experience at the DoubleTree Cleveland East Beachwood with the TripAdvisor viewers. I am very pleased to hear that you enjoyed your stay with us. You will be happy to know that very soon we will be upgrading the Fitness Center equipment. I hope that you will enjoy the updates! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Cleveland East/Beachwood

Property: DoubleTree Cleveland East/Beachwood
Address: 3663 Park East Dr, Beachwood, OH 44122-4315 (Formerly Hilton Cleveland East/Beachwood)
Phone Number:
Location: United States > Ohio > Beachwood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 15 Hotels in Beachwood
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
Number of rooms: 404
Official Description (provided by the hotel):
Come enjoy Cleveland, Ohio and the Hilton Cleveland East Beachwood Hotel in Beachwood, Ohio. With 404 recently renovated rooms, large event facilities, and indoor and outdoor pools, we are a perfect choice for all! ... more   less 
Reservation Options:
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Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
DoubleTree Cleveland East/Beachwood Ohio

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