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Homewood Suites Cleveland-Beachwood
Ranked #2 of 15 Hotels in Beachwood
Certificate of Excellence
Reviewed November 28, 2013

Homewood Suites has everything one could ask for while being away from home. The rooms have a kitchen with a range, microwave, and refrigerator. A complimentary bag of microwave popcorn and hot beverages are presented on the kitchen table. If you would like other items to cook during your stay there is a pantry by the front desk that has a nice range of items for a reasonable price. The hotel staff is always friendly and willing to help.

  • Stayed: November 2013, traveled on business
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1  Thank Connoisseur72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha K, General Manager at Homewood Suites Cleveland-Beachwood, responded to this reviewResponded December 4, 2013

Dear Connoisseur77,

Thanks for the great review. I’ll let the staff know that you noticed their efforts. I’m sure they’ll be excited to hear the feedback. They work very hard to make sure no detail is overlooked. Please come back and visit us again sometime, we’d love to see you again!

Sincerely,

Alisha Koby
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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444 - 450 of 610 reviews

Reviewed November 27, 2013

Very, very pleased with my stay. You couldn't ask for a better place. Rooms were great, the staff very pleasant the whole atmosphere was great. I would highly recommend this place which I already have to several people and my employer. The lobby was so homey. The rooms contained a refrigerator, stove, microwave, sink, dishwasher and all dishes and appliances needed. It also had a sofa, coffee table and desk. It was a minature condo. When you walk in the kitchen was off to the side and it was walking right into a livingroom.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Debbie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha K, General Manager at Homewood Suites Cleveland-Beachwood, responded to this reviewResponded December 4, 2013

Dear Debbie D,

It is very nice to hear that our rooms are as spacious as condos. We take pride in what we offer in our rooms and we want our guests to feel as comfortable as possible during there stay. Thank you so much for taking the time out of your day to give us such a great review. I am excited to share this with my staff, it is nice to see that there hard work is paying off. Look forward to seeing you again when your travels bring you to the Beachwood area.

Sincerely,

Alisha Koby
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2013

We truly enjoyed our stay, friendly staff, great location, clean and it makes you feel HOME away from home. The Hotel offers a wonderful breakfast buffet, eggs, potatoes, turkey bacon etc. but also Oatmeal, fresh fruit, yogurt and you can make your own waffles.... YUM!
We received a courtesy voice mail from the front reception, when we left our do "not disturb sign" in the door.... that was truly nice. We were able to get new towels at 11:30 pm at night.
The hotel has music playing throughout, that gives you a wonderful ambiance. However I would suggest to turn the music down in the dinning area, since they also offer 2 big screen TV's with local news and it's hard to hear... other than that highest rating from us. We loved it and will return!!!!

Room Tip: All rooms are wonderful, you can't go wrong.
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  • Stayed: November 2013, traveled with family
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1  Thank MrsTeenaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha K, General Manager at Homewood Suites Cleveland-Beachwood, responded to this reviewResponded December 4, 2013

Dear Mrs. Teenam,

I wanted to personally thank you for the kind words you had to say about our hotel. Our staff prides themselves in providing a clean, comfortable and overall enjoyable experience. The hot oatmeal is one of my favorite items on the breakfast menu.The staff will certainly appreciate your comments about their friendly demeanor and I know they truly enjoy chatting with the guests and meeting new people. Feedback such as yours is what makes our job rewarding, and we do hope you’ll come back again when your travels bring you to the Beachwood area!

Sincerely,

Alisha Koby
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013

the service was great beautiful warm welcome hotel great location has breakfast clean hotel friendly staff free parking . great area for shopping . may great area to visit can wait to go back . full kitchen . great housekeeping service . i call for a bed sheet and i got them in 2 minutes.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank 158awildas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha K, General Manager at Homewood Suites Cleveland-Beachwood, responded to this reviewResponded November 27, 2013

I appreciate you taking the time out of your day to send some flattering comments our way. I’m going to forward this right over to all of my staff to let them know how great they’re doing. I wanted to personally thank you for the kind words you had to say about our hotel. Our staff prides themselves in providing a clean, comfortable and overall enjoyable experience. I hope you come back again soon!

Sincerely,

Alisha Koby
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2013

great customerservice at front desk rooms clean and neat , internet , 24 hour store ,pool great hotel all around excellent value for your money location restuarant all around great customer service on telphone when booking the hotel

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Kimberly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha K, General Manager at Homewood Suites Cleveland-Beachwood, responded to this reviewResponded November 27, 2013

Dear Kimberly S,

Thanks for the great review. I’ll let the staff know that you noticed their efforts. I’m sure they’ll be excited to hear the feedback. They work very hard to make sure no detail is overlooked. Please come back and visit us again sometime, we’d love to see you again!

Sincerely,

Alisha Koby
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2013

My husband and I recently had an unplanned stay at the Homewood Suites by Hilton in Beachwood, Ohio. We had a one-bedroom, 2-queen bed suite. All we can say is that this is a wonderful hotel! Linda (front desk) is courteous and kind, and presented herself as a true customer service professional. It is very apparently that she genuinely enjoys her job.

Overall, the hotel was clean, however, there were a few suspect stains in the restroom, and the bed linens were worn in spots.

Our one-night stay was pleasant and the bed was comfortable. The suite is spacious and reminds one of being in a small apartment rather than a hotel. Full kitchen amenities are included (microwave, full-sized fridge, electric cook top. Great place for an extended stay. The bedroom is extremely large, although a larger television would be in order (too small for the large space). The room includes a ceiling fan. The bathroom could have been larger, but was modern and had everything we needed.

The hotel is just a short trip to I-271 and easy access to the east or west suburbs or downtown Cleveland. It is a safe areas with plenty of nearby restaurants and shopping. Just minutes from Beachwood Mall and 20-minutes east of Great Northern Mall.

All though we missed the complimentary manager's reception, we did enjoy a fresh, full complimentary breakfast the next morning which offered eggs, fruit, french toast, waffles, coffee, juice, etc.

We have stayed at other hotels in Beachwood, Ohio and this is definitely the best. We highly recommend the Homewood Suites by Hilton in Beachwood.

Room Tip: Higher floor. Hotel has nice gym and business amentities, although we didn't have an opportunit...
See more room tips
  • Stayed: November 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
1  Thank Trish H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha K, General Manager at Homewood Suites Cleveland-Beachwood, responded to this reviewResponded November 13, 2013

Dear Trish H,

Thank you for giving us 2 reviews about our hotel. I am very exctied to share this comment with Linda. She takes alot of pride in her work and I am glad that you noticed her efforts. Please come back and visit us again sometime, we’d love to see you again!

Sincerely,

Alisha Koby
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2013

My husband and I recently had an unplanned stay at the Homewood Suites by Hilton in Beachwood, Ohio. We had a one-bedroom, 2-queen bed suite. All we can say is that this is a wonderful hotel! Linda (front desk) is courteous and kind, and presented herself as a true customer service professional. It is very apparently that she genuinely enjoys her job. Overall, the hotel was clean, however, there were a few suspect stains in the restroom, and the bed linens were worn in spots. Our one-night stay was pleasant and the bed was comfortable. The suite is spacious and reminds one of being in a small apartment rather than a hotel. Full kitchen amenities are included (microwave, full-sized fridge, electric cook top. Great place for an extended stay. The bedroom is extremely large, although a larger television would be in order (too small for the large space). The room includes a ceiling fan. The bathroom could have been larger, but was modern and had everything we needed. The hotel is just a short trip to I-271 and easy access to the east or west suburbs or downtown Cleveland. It is a safe areas with plenty of nearby restaurants and shopping. Just minutes from Beachwood Mall and 20-minutes east of Great Northern Mall. All though we missed the complimentary manager's reception, we did enjoy a fresh, full complimentary breakfast the next morning which offered eggs, fruit, french toast, waffles, coffee, juice, etc. We have stayed at other hotels in Beachwood, Ohio and this is definitely the best. We highly recommend the Homewood Suites by Hilton in Beachwood.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
1  Thank Trish H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha K, General Manager at Homewood Suites Cleveland-Beachwood, responded to this reviewResponded November 13, 2013

Dear Trish H,

I want to thank you for taking the time to provide thoughtful feedback about our hotel. We take guest comments very seriously as they are the basis for improving our hotel and service level. I can’t tell you how nice it was to see your glowing review about our hotel. The staff will certainly appreciate your comments about how much you enjoyed our amenities at our hotel. Feedback such as yours is what makes our job rewarding, and we do hope you’ll come back again when your travels bring you to the Beachwood area!

Sincerely,

Alisha Koby
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Cleveland-Beachwood

Address: 25725 Central Pkwy, Beachwood, OH 44122-7309
Phone Number:
Location: United States > Ohio > Beachwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Beachwood
#2 Romantic Hotel in Beachwood
#3 Business Hotel in Beachwood
Price Range: $126 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Cleveland-Beachwood 3*
Number of rooms: 125
Official Description (provided by the hotel):
Our Beachwood, Ohio hotel, just outside of Cleveland, is a recent all-suite addition to the Hilton family of hotels. Whether visiting the Cleveland / Beachwood area for an extended stay or for just a few nights, our hotel is a great base to discover local attractions, from fun-packed family days to sporting and cultural venues. Every morning guests wake to our complimentary Suite Start hot breakfast. In the evenings Mon-Thurs, guest can also relax and enjoy our Welcome Home Reception, featuring a light meal and drinks. The Homewood Suites is located only 20 minutes from downtown Cleveland and 30 minutes from Hopkins International Airport. ... more   less 
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Also Known As:
Homewood Suites Cleveland-Beachwood Hotel Beachwood
Homewood Suites Beachwood
Homewood Suites Cleveland-Beachwood Ohio

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