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“Family Reunion !!!”

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Embassy Suites by Hilton Cleveland - Beachwood
Ranked #4 of 15 Hotels in Beachwood
Certificate of Excellence
NEWPORT NEWS,VA., United States
1 review
“Family Reunion !!!”
5 of 5 bubbles Reviewed July 30, 2014

We visited the Embassy Beachwood... The week of 23 -27 JULY 2014... Our Family reunion was held there. The entire Staff as well as the food was excellent... Every member of our Family truly enjoyed - their time spent at this Hotel. I will give the Hotel and Staff a ten (10) plus rating. And the Park East Restaurant - located in the Hotel... Is truly off the chart...Par excellent.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jonathan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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582 reviews from our community

Traveler rating
    294
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Marion, Ohio
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 27, 2014 via mobile

Very nice Embassy. The staff was very very nice and accommodating. The only complaint would be is that there was only one bartender for the "Managers Reception". You had to stand in line for 10-15 minutes to get a drink because of the amount of people in line. Room was spacious, bed comfortable. The made to order breakfast is a huge plus and is one of the main reasons we choose to stay at Embassy Suites.
All in all, very nice and we will return.

Stayed July 2014, traveled as a couple
Helpful?
Thank sandgscott04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio, United States
1 review
5 of 5 bubbles Reviewed July 25, 2014

Very nice friendly experience with a very helpful staff. I have taken a shuttle service a lot they will also help me a lot to go new places and pick up and drop off service is also quite on time. I have stayed alone but the staff treat me like a family and help me in every way

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Deborshrie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zionsville, Indiana
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed July 23, 2014

We stayed at this hotel on our way north as part of our summer road trip. We have a large family. We like to stay at the Embassy Suites because of the extra space it affords, but with five kids we still need two rooms. The hotel was clean and the staff were friendly, but they did not accommodate our request to have two adjoining rooms. We were given two presidential suites (which were very large and nice and clean) but they were not adjoining and were down the hall from each other. We have a wide spread in ages in our kids and adjoining rooms really help with kid containment - two adults are preferred! We do understand that the hotel cannot always honor the request for adjoining rooms - but did make the request more than a month before our arrival and in a location that seems to cater mostly to business travelers, it seems like it could easily have been taken care of. The staff were apologetic, but that doesn't help when you are down a parent putting three toddlers to bed. The Manager's drinks in the evening were terrible. The wine was undrinkable and the beer was flat. The snacks were lackluster to say the least. The breakfast in the morning was quite good and there was a good flow so that there were no long lines. While the hotel was fine, it was the little things that left us disappointed.

  • Stayed June 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Alison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Level Contributor
250 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed July 22, 2014

This is a nice hotel in a good somewhat business park neighborhood. A mile or so from lots of places to eat, and major interstate exchanges. I really liked the gym at this hotel. Free breakfast is nice. In-room coffee is very bad, so take a hat, and go down to the buffet first thing to get good coffee, and go back, get ready, and then go eat breakfast.

  • Stayed July 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JACoppo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington, United States
1 review
4 of 5 bubbles Reviewed July 21, 2014

This is a lovely hotel in Beachwood OH, with convenient access to the Cleveland area. Close to the highway (I could see I-271 from my window) but not close enough to be bothered by the noise. The lobby, complementary breakfast area, and suites were pleasantly decorated and clean. I enjoyed having two rooms - one bedroom and one living area each with their own television. I also made use of the complimentary WiFi. I was also very happy to have an in-room coffee maker capable of brewing two small travel mugs at once. My only complaint would be that the housekeeping crew was not always refilling the supplies for the coffee pot and I had to forego the in-room coffee on two of the five nights during my stay due to lack of creamer and sugar in my room. I was able to get some coffee from the breakfast area but would have preferred to have it as soon as I woke up.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 20, 2014 via mobile

I am happy to recommend this location of the Embassy Suites. The friendliness of everyone really stood out. Maybe the aforementioned staff member stands out as unwelcoming because the contrast is go great between her and EVERYONE else who works there. William at the front desk and Leah with the banquet staff were two of the nicest staff ever. They really seem to enjoy helping guests and solving problems. The security guard kept the pool area safe for child and adult guests alike. He got the underaged out of the hot tub in a very friendly, good-natured way. Breakfast was phenomenal with great omelette chefs and breakfast room attendants who kept the tables bussed. There was a lot going on my weekend there, a wedding and at least two family reunions but the staff here were pros and I had absolutely no complaints. Good job guys. I will definitely come back.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5752Lori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Cleveland - Beachwood

Property: Embassy Suites by Hilton Cleveland - Beachwood
Address: 3775 Park East Drive, Beachwood, OH 44122
Phone Number:
Location: United States > Ohio > Beachwood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Beachwood
#3 Family Hotel in Beachwood
#4 Romantic Hotel in Beachwood
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Cleveland - Beachwood 3.5*
Number of rooms: 216
Official Description (provided by the hotel):
Welcome to the Embassy Suites Beachwood Hotel featuring spacious two-room suites, complimentary cooked-to-order breakfast and a complimentary Manager’s Reception 7 days a week. We are conveniently located near many local attractions including the Maltz Museum of Jewish Heritage, Great Lakes Science Center, Rock and Roll Hall of Fame, Greater Cleveland Aquarium and downtown Cleveland Ohio. ... more   less 
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Also Known As:
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland
Beachwood Embassy Suites
Embassy Suites By Hilton Cleveland - Beachwood Ohio

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