The Saturday after Thanksgiving we held a surprise engagement party at Bay Lanes for my daughter and her fiance. Everyone had a great time and Mark couldn't have been more helpful and nice. He called me back when he said he would and followed up just before the event. We closed the place down and Mark even helped with the clean up. My kids grew up going to Bay Lanes and I can say these new owners have done a great job fixing up the place and their customer service is just fantastic. I recommend booking Bay Lanes for any party for any age and you will be guarenteed a great time and fantastic service!