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“They did it again! I was treated as a king!”

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Howard Johnson West Fargo
Ranked #5 of 6 Hotels in West Fargo
GreenLeadersSilver level
North Las Vegas, Nevada, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“They did it again! I was treated as a king!”
Reviewed June 15, 2012 via mobile

I'm back and Sam and Rita as well as staff, could not do enough to make my stay GREAT!
My room is clean and it smells good and I'm a smoker.
When I return I'll be staying here in West Fargo with Sam and Rita.
Thank you for a pleasant stay.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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286 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Apple Valley, California, United States
1 review
Reviewed May 31, 2012

The owners, Sam and Rita, run a tight ship and went the extra mile to make my stay pleasant and productive. (I was there on business for six weeks.) Their staff is experienced and conscientious.

I read the other reviews and a few of them mentioned problems, but my experience was wholly positive. I found everything clean and well-organized.

The amenities, such as the pool, hot tub, and complimentary breakfast were better than I expected for a moderately priced motel. There are several decent eating establishments, as well as fast food, within easy walking distance.

A Post Office and Library are also nearby. A guest washer and dryer are on premises and internet access is available for those without wi-fi equipped computers.

Room Tip: If you have instructions (such as "do my room last") for the housekeeping staff, be prepar...
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  • Stayed April 2012, traveled on business
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Helpful?
Thank MarkReadPickens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cohasset, Minnesota
Level Contributor
3 reviews
Reviewed May 9, 2012

This was are 2nd time staying at this hotel . Nice , clean, quite, big rooms and friendly staff . We felt very safe and the guests staying there were very friendly . Good price and location .They also take dogs so we brought are 85lbs golden and her crate which fit perfectly in are 1 bedroom . Check it out !

  • Stayed May 2012, traveled on business
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Helpful?
Thank Bonnie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
153 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed May 9, 2012

What a wonderful hotel! The room was spacious and clean, as was the bathroom. The bed was comfortable and there was a chaise in the room as well. Free breakfast in the morning was great too and even included eggs! Free parking is always a plus as well. Thanks for a wonderful stay, I would definitely return!

  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank depechegirl02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Fargo
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 8, 2012

I stayed at the Howard Johnson on May 7th and it was AMAZING!!!!!! The breakfest was excellent, I loved the pool and the price was good for what they had to offer. I also loved the room I stayed in because it was clean and I had no problems whatsoever.

  • Stayed May 2012, traveled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Paramjit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 6, 2012

My family stayed there last night and found bed bugs on both beds in room 226 at 2am before going to bed. The person at the front desk didn't do anything or care to do anything, except call the cops because apparently causing a disturbance. What do you expect when you just found bed bugs?? We checked out and got out of there, left to find a new room completely on our own. They didn't even give us the name of another hotel to stay at and we had to demand a phonebook. The front desk person refused to contact the office manager so I guarantee you they didn't do anything about it after we left. I have never once had a problem at a hotel, but this was a nightmare and makes me never want to travel again.

  • Stayed May 2012, traveled with family
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Helpful?
5 Thank Kristine6776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gupta08, Manager at Howard Johnson West Fargo, responded to this review, May 8, 2012
The following response is respectfully submitted. First and foremost it should be noted that this isolated incident has been taken very seriously by the staff and management of The Howard Johnson. Our guests, past and future, should not be alarmed as there is no bed bug problem at The Howard Johnson.

Although an isolated occurrence, anytime a guest is not satisfied or not comfortable for any reason it becomes a top concern for all of us at The Howard Johnson, as guest satisfaction and comfort remain our number one priority.

Regarding the incident in question the room was immediately taken off-line; a staff evaluation was conducted, followed by a thorough professional examination. It was not until management was 100% certain that the room was suitable for occupancy that it was returned to inventory. As an experienced and conscientious hospitality professional this incident is both frustrating and alarming, as we host thousands of guests each year, consistently providing exemplary service and comfort. We unequivocally apologize for the inconvenience and discomfort this guest experienced and once again, we would like to assure you that The Howard Johnson does not have a bed bug problem. We take every step including staff training and implementing professional preventative programs to insure our guests’ comfort.

Employees of The Howard Johnson are firmly committed to guest satisfaction and the guest experience. We would like to personally invite you to experience this for yourself.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these West Fargo hotels

Manitoba
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 21, 2012

We stayed here one night with our GS dog and the owners couldn't have been nicer. The room was a great size with 2 beds that we had no trouble fitting the large dog crate in the room with tons of room to move around. The room was clean and quiet.The hot tub was good and the breakfast area was great too!! They have a laundry area which was great to use. There is lots of green space area to walk pets. Was a wonderful stay and we will definitely stay there again.

  • Stayed April 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaniMac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Howard Johnson West Fargo

Property: Howard Johnson West Fargo
Address: 525 Main Ave E, West Fargo, ND 58078-1929 (Formerly Americas Best Value Inn West Fargo)
Phone Number:
Location: United States > North Dakota > West Fargo
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in West Fargo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson West Fargo 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Howard Johnson Inn - West Fargo Hotel West Fargo
Days Inn West Fargo

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