Stayed one night, never again. Very poor customer service by ALL staff. Poor manners and "don't care" attitude. Paid just over $140 for a room that was called a king suite (found out later on the invoice).....& the room included breakfast. Thought we were in for a real treat & we'd spoil ourselves as we never get to do this.
Our room was right above loud music that started late & went on. tv was tiny & up high on the wall, not that we were there to watch tv but you couldn't really see it anyway & we are not vision impaired. The room was pretty average, shower was right in front of the toilet (very tiny room/space) & only had a curtain that wasn't long enough therefore impossible not to get water on the floor around the toilet. The room price included "the big breakfast" but you weren't allowed to swap your meal choice for a healthier option..... all other breakfast options were a lot cheaper than the big breakfast so it wasn't like they were losing money or like we were trying to be greedy. Can't emphasise enough how non caring the staff were, even the Manager. We don't travel a lot but have stayed in places a lot less expensive that ran rings around the Hotel Victor in every way. We have both been in the hospitality industry for years & cringed at this!! ALSO - the so called large bed was two single mattresses put together with a bit of a cover over the top. All in all it was a terrible night's sleep & stay.
- Official Description (provided by the hotel):
- The Hotel Victor offers 33 quality rooms with ensuite facilities. All rooms offer a secure & comfortable environment for business or pleasure travel.The Hotel Victor is located in the heart of Victor Harbor overlooking Encounter Bay and Granite Island. Sandy beaches, golf tours, spectacular scenery, wildlife and a multitude of attractions and activities are all close at hand. ... more less
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- Also Known As:
- Hotel Victor Victor Harbor, South Australia