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“Customer Service Experts”
Review of Strath Motel

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Strath Motel
Ranked #1 of 2 Hotels in Strathalbyn
Certificate of Excellence
Reviewed October 10, 2013

We stayed here for two nights as we had a wedding in a nearby town.

Although I have been to Strathalbyn many times, I have never stayed in the town so decided to pick the Strath Motel. It was a toss up between this place another hotel and a few B'n'B's but I am glad I made the right decision to come here.

I booked over the phone with friendly Fiona and happily paid a deposit. I received a follow-up email with further details. I was even able to organise a late check-out of 12pm.

The Alan and Fiona are excellent hosts. We turned up at 8:30pm on a Friday night after flying in from interstate and driving to Strath. They waited for us arriving with no pressure to pay upfront (as most places insist) and after a long day, this was a refreshing welcome.

The rooms were very big, clean, comfortable and had everything we needed. It even had an outdoor pergola area where you could sit and relax. The towels were clean and fresh and the bed was comfortable. here is ample parking. The setting is very pretty.

The next day we missed our bus to the wedding as several buses had turned up for 3 different weddings. Alan kindly offered and drove us to our destination about approx 5km out of town. What a life saver!

These hosts are serious about customer service and have a genuine care for their guests needs and experience at the motel. Nothing was a problem! The location is on the edge of the two main streets and everything is within walking distance.

The only suggestion I have is maybe get foxtel or a movie channel!

We had a great time and was impressed by the level of service!

Room Tip: We stayed in No 3 and it was great! Not sure what the other rooms are like but I am sure they are a...
See more room tips
  • Stayed: October 2013, traveled as a couple
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Thank Katie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strathalbyn, Manager at Strath Motel, responded to this reviewResponded October 11, 2013

Thank you Katie for your kind words. At Strath Motel the culture is that every team member provides the guest with the ultimate level of customer service and to go above and beyond expectations. We are glad you enjoyed your stay and we hope to see you and Ty in Strathalbyn again. Alan & Fiona

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195 - 201 of 235 reviews

Reviewed September 30, 2013

My wife and I spent 3 nights here last weekend. The reception we received on check-in was absolutely fantastic. The manager was extremely frienly and all the booking details were managed entremely efficiently. Being given vouchers for free drinks at local eateries was a nice touch. The room was spaceous, clean and well equipped. We would definately recommend staying here to anyone!

  • Stayed: September 2013, traveled as a couple
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Thank Dieter_Sch_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strathalbyn, Manager at Strath Motel, responded to this reviewResponded October 2, 2013

Thank you Dieter for taking the time to review your stay at Strath Motel. We are so glad you enjoyed your extended weekend away and we hope to see you again soon.

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Reviewed September 12, 2013

We spent one night at the Strath Motel. The staff were very friendly and helpful. The room had a king sized bed and was very spacious with a large dinning table and comfortable lounge chairs. The room also had a private patio area. The bathroom had a full sized bath and was also spacious. The whole complex was clean, well presented and had a lovely garden area as well. Very pleasant place to stay.

  • Stayed: September 2013, traveled as a couple
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Thank Rosemary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strathalbyn, Manager at Strath Motel, responded to this reviewResponded September 13, 2013

Thank you Rosemary for reviewing your experience at Strath Motel on Trip Advisor. It is very pleasing to hear that the motel exceeded your expectations. The management at Strath Motel take great pride in providing great customer service and providing an extraordinary product for our guests to enjoy. Hope to see you at Strath Motel in the future.

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Reviewed August 12, 2013

We spent the night at the Strath Motel with a group of four. The manager was very friendly and happy. The rooms and bathroom were neat and tidy. The winter warmer breakfast deal was good. Over all a comfortable stay. Thank you

  • Stayed: August 2013, traveled with friends
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Thank creaturesofcomfort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strathalbyn, Manager at Strath Motel, responded to this reviewResponded August 14, 2013

Great to hear from another satisfied guest. We look forward to having you stay at the motel in the future.

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Reviewed August 3, 2013

We booked to stay here for one night on 20 July as we had a family birthday in Strath. Other family members booked 3 other rooms, one being a dog friendly room. Our room had a queen sized bed and 2 singles and was very spacious. The beds and pillows were comfortable allowing us a good night's sleep after a big night. The room has a good sized table and chairs for eating at if you did not want to go out, a bar fridge with some beverages on offer at reasonable prices and plenty of hanging space. There was ample room to place our overnight bags so they were out of the way and we were not tripping over them. There is a glass sliding door that opens out to a small balcony with table and chairs which is another good option for eating breakfast when the weather permits. The management here are very accommodating, friendly and welcoming. I had forgotten to mention the winter special seen on their website which gave you a free cooked breakfast however they were happy to oblige especially as we had so many rooms booked. We stayed in room 5 and had no problems with noise at all during our stay. In fact it was very quiet. The room and bathroom were very clean and modern. I would happily stay here again and recommend to others. It is a good value for money accommodation option in the area that is close to everything.

  • Stayed: July 2013, traveled with family
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Thank Jacqui S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strathalbyn, Manager at Strath Motel, responded to this reviewResponded August 4, 2013

So glad you and all your family members enjoyed their stay at Strath Motel. It was great to see that you could utilize our various types of rooms to suit your accommodation needs. (even the pet friendly room). Hope to see you again.

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Reviewed August 2, 2013

We stayed one night here and the welcome from reception was friendly and efficient. The room was large and comfortable with a nice outdoor terrace. Although a little out of town, it's in a good position . Highly recommended.

  • Stayed: July 2013, traveled as a couple
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Thank Christine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strathalbyn, Manager at Strath Motel, responded to this reviewResponded August 4, 2013

Absolute pleasure to have you visit our motel Christine. We certainly hope that you can make it back to Strathalbyn and Strath Motel in the future.

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Reviewed May 10, 2013

Probably one of the best motels we have stayed at anywhere, definitely in Australia.

The motel is a modern construction with rooms furnished to a very high standard. Bathroom excellent. Situated on the outskirts of town near a main road but without traffic noise. The office management staff were very pleasant and helpful. All things leaving us with the impression of a well run establishment.

If I had to quibble it is that wifi was an extra, but that appears to be the case in many places in Australia. Maybe as the cost of installation is recovered it will become an included item.

Even so that will not deter us from staying again.

  • Stayed: March 2013, traveled as a couple
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Thank njohnb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strathalbyn, Manager at Strath Motel, responded to this reviewResponded May 12, 2013

Thank you for taking time to review your stay at Strath Motel. We are glad you enjoyed your experience. The motel is now approaching its' 5th Birthday and every measure is taken to ensure that guest satisfaction is maintained at the high level we expect.

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Additional Information about Strath Motel

Address: 4 North Pde, Strathalbyn, South Australia 5255, Australia
Location: Australia > South Australia > Strathalbyn
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Strathalbyn
Price Range: $103 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Strath Motel 4*
Number of rooms: 23
Official Description (provided by the hotel):
Near new motel, all ground floor rooms, all king beds, Digital TV, microwave, toaster, bath & separate shower, tea & coffee facilities, bar fridge, iron/ironing board, outdoor balcony to each room. Close to cafes wineries, art trail, craft shops and lots more. ... more   less 
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