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All reviews camp kitchen bird life boat ramp caravan park the main street the river powered site walking distance clean amenities great spot water front ferry crossing ski boats drive through sites amenities block close to town bird poo
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Reviewed January 8, 2020

We loved our stay in one of the Riverfront Cabins. It's been years since we have been back and the first thing we noticed was how clean, neat and tidy the cabins were, everything was in working order. The complete park was kept very clean too. Prior to our stay I did read the reviews and would absolutely disagree that the Park's New Management are rude! We found them to be nothing but polite, friendly and professional. Ensuring that guests adhere to park rules (which previous management were more relaxed with) doesn't make for rude management it shows that they have the best interest in all guests to ensure everyone feels safe and that they have enjoyable memorable stays. Paying attention to park rules should apply to all guests, check in times are normal as per any accommodation. We will be back sooner than later!

Room tip: There are cabins for small or large groups, riverfront and lagoon views too!
Date of stay: January 2020
    • Value
    • Cleanliness
    • Service
1  Thank D6177QZmariak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2019

Under new management =
under TERRIBLE management!!!
We have been going to mannum caravan park for years....
-Always had been able to book the riverfront cabins without issue - not this time. (I got huffed and puffed at over the phone)
-Always had been able to check in early and check out late if the cabins allowed it - not this time. (We arrived at 1050am and were so rudely told to come back at 12. Even with no one staying before us and no one booked in after us - the locals had confirmed it)
-Why have a riverfront cabin when the skis cannot be parked there, not even in sight from the cabin)
- Always been able to have a good time relaxing at night with family on the deck - not this time! (Checked up on to ensure quiet time was being adhered to.)
- Bunk beds were not made, sheets left in our cabin for us to make them ???
- Awful customer service.
- I highly recommend looking elsewhere, I certainly will not be returning in fact, the treatment that I received, I should be refunded!!! This is not a family friendly environment!!
The receptionist should look for a new job!

Date of stay: December 2019
Trip type: Traveled with family
1  Thank VicKarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2019

Words can not express how disappointed we are. For many years we have been coming to this park however now the New Management team are terrible and absolutely rude. They tell lies, change there minds and walk into your cabin without knocking. Told us to park our ski boat and jet ski in one area only to come a few hours later to tell us to move because we didn’t listen when she even wrote it down on a map. Previous management would be more than accommodating for any request. Arrived at 10:30 am to see if we could go in just to stay on the bank before our rooms were ready to be told to come back at 12. Mind you we called the day before and had been told we could come by 11 and it would be ok as the cabins were not booked the night before. This park has had the reputation of being able to get in early and leave late and by early I mean 10:30am and out by 1/2pm. If a cabin or site was needed the day on check out as long as we cleared out we could still stay the day and enjoy the luxury of using the facilities and riverside. Not anymore your got to be out by 10am.
We called and requested sites we book to be next to each other to be told by a rude and abrupt women that we can no longer make those requests. A whisper rule from 10pm seriously am I back on school camp? These people go around and check everyone is quiet. Also we have always booked riverside cabins to allow for our jet skis and ski boat to be parked close by. Not anymore. No parking in front of cabins. There are many permanent sites and you can always tell people would make it there home or shack by dressing it up with party lights and decorations. All gone! Very plain and simple sites it’s like they have either left or have been told to change. I’m not sure who owns this park but these managers do not understand customer service and the experience they should be offering. They are so rude and from the past few terrible reviews I 100% have to agree with them. Your better off doing a day trip to mannum or hiring a shack at mannum waters. Places like this one support the local business bringing in customers. Unfortunately if no one stays places like the local pub, bakery and supermarkets loose out too all because of a rude women trying to change something that wasn’t broken.

Date of stay: December 2019
Trip type: Traveled with family
1  Thank Joseph-Ant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2019

We have Always come here for a beautiful stay on a weekend for the past 15 years never ever again!!!! Staff are rude and now an unenjoyable place to stay. We work so hard and to go somewhere on a relaxing weekend to be treated so badly. The new management are rude it is now privately run so they have there own rules. Even being told by other families that lights out at 10 p.m We are a family with young children and were very disappointed, now will be looking somewhere else to stay.

Date of stay: November 2019
Trip type: Traveled with family
Thank Tonidellow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2019

Phone booking went well with friendly staff . On arrival about 10.30am , told by 2 (two) abrupt and rude ladies , to go out and come back after 12 noon . Reason stated was staff were still cleaning up our site. Did as instructed like little kids , came back and checked in by abrupt staff . At site was greeted by a mat surface (which was fine) covered in small tree bits,leaves and the like .Was informed by a close camper that no staff had been in that area that morning (they fibbed for some reason) I had also booked in for two groups in cabins and another van site . All reported to me that they found the staff in the office rude , abrupt and not very helpful .

Room tip: go else where
Date of stay: November 2019
    • Value
    • Rooms
    • Service
Thank Ivan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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