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“The worst dining experience in Australia”
Review of Green Room - CLOSED

Green Room
Price range: $12 - $35
Cuisines: Australian, Contemporary, Wine Bar
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Outdoor Seating, Reservations
Reviewed September 19, 2009

Unfortunately I think this restaurant is suffering because it is one of only two now open in Yungaburra and it thinks it can provide truly awful service serving up mediocre food at inflated prices.

My wife and I have visited Australia three times and are always impressed with the level of service and value for money, quality food delivered.

The Eden House was the exception. We waited nearly an hour for our main course and that was after prompting the staff. When the meals arrived my wife's watery lasagne was completely lost in the bottom of the bowl, much more the size of a starter than a main course, and my 'homemade' chicken pie, which was no better than I could have bought at the local take away, was served with a small scoop of potato and a few wilted spinach leaves. In addition although we ordered garlic bread to be served with the main course it was delivered well in advance when we pointed out the error it was taken away to be delivered after we had finished our main course. Neither meal was any where near worth the money we paid.

We were provided with complimentary deserts which went some way to making up for the problems but as to being asked if we wanted coffee, well I think the staff had given up by then.

We are not really big eaters but this is the first time we have walked away from a meal feeling hungry

If you are only in Yungaburra, a charming village well worth a visit, one night then go to Nick's restaurant, if you are there for longer then go to Nick's again.... and again.

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank DrasanWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edenhousegm, General Manager at Green Room, responded to this reviewResponded September 22, 2009

Thank you to the reviewer for taking the time to share their experience, although obviously we are disappointed to hear that their impression of Eden House was negative.
Unfortunately, on the Saturday night that the reviewer dined Eden House was the only restaurant open in Yungaburra, and our efforts to accommodate as many of the visitors to our village as possible meant that our restaurant’s resources were stretched. It is regretful that the reviewer, as one of our last diners, endured an unusually long wait and at this stage, I can only offer our sincere apologies again. Our staff on the night were acutely aware of the delay, and we hope that the reviewer enjoyed their complimentary desserts that were offered by our restaurant supervisor in recognition of their wait.
The comments regarding our meal quality, size and price comes as a surprise, as regular feedback from our guests suggest that our portions are very generous, and our prices are lower than any other restaurant in the local vicinity (including Nick’s). Our kitchen team has received numerous awards for our country style cuisine, and we are proud of our reputation for sourcing the best in local produce. All of our meals are prepared in our kitchen from raw ingredients, including our pasta for the lasagna and pastry for the chicken pie. We are sorry that the reviewer felt let down by our homemade, country style food, and assure readers that this is a very rare view of our food.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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