After staying in hundreds of motels this one is among the worst. The attitude of the woman owner/or manager was definitely the worst I have come across. The motel prides itself on its steaks however my order of a medium-rare steak was served up as medium to well done. Credit due it was replaced with a good steak. That is where any credit due stops. When paying for a $38 steak you expect it to be served as ordered. My wife is not a big eater so often orders an entree for her main meal. She was served 6 small pieces of squid (frozen packet we suspect) for a cost of $16. Not the worst squid we’ve had but close. The woman (owner/manager) who served us in the restaurant was wearing thongs/flip flops which I’m sure WH&S would not be impressed with. The room, a little small but adequate. Unfortunately the motel feels the need to spray copious amounts of air freshener in the room which did not disappear the whole time (one night) we were there. Even with the windows open & the A/C on the smell did not go (too bad if you are asthmatic). Wall between our room & the next was just about paper thin. Throughout the night we could hear the guest in the next room snoring his head off. On checking out I mentioned these points just as passing comments to the woman who served us in the restaurant the night before. Her comment was “what do you expect me to do about it?” I said perhaps take my comments on board & try to make some improvements so other guest do not have the same experience. The reply was “I can’t do anything I’m only the manager”. I suggested that she could pass my comments on to them & she replied that they would not care. Also during the latter part of our discussion she told me she could do what she liked at the motel as she was the owner. I pointed out that a couple of minutes earlier that she said she was the manager to which she then got a bit flustered (did she lie to me?). By that time she had given me my receipt & I left in absolute amazement. In short it would appear the owners (or is it managers) have no interest in the traveling tourist as they have a very high occupancy rate (probably 100% most days) due to the resources boom that is going on in the area. Suggest stay elsewhere.
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