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“Excellent service ++”

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Starlight Motor Inn
Ranked #1 of 11 Hotels in Roma
Certificate of Excellence
1 review
“Excellent service ++”
5 of 5 bubbles Reviewed February 16, 2013

Great location, close to restaurants, supermarkets and shops. Ideal for travellers due to the petrol station right next to the motel. Evan though on the highway your not up all night listening to traffic. Friendly staff that ensure you to have a pleasant and peaceful stay. $140 a night for one person is a little pricey. Other then that, a great stay.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harrisonjj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IanB258, Owner at Starlight Motor Inn, responded to this review, May 3, 2013
Hi Harrison
Many thanks for your review. We are located on Warrego Hwy (bowen street) but I believe the solid brick construction certainly helps with road noise. We agree that our location is close to all the 'action' in Roma. Hope to see you again... Cheers Ian
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243 reviews from our community

Traveler rating
    190
    44
    7
    2
    0
See reviews for
55
61
12
86
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
1 review
5 of 5 bubbles Reviewed February 11, 2013

My son and I enjoyed our stay, my husband was able to relax in a lovely air-conditioned room with a comfortable bed and watch tv whereas usually he spends his day off in his truck. We had a lovely family week-end together. Would stay again.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IanB258, Owner at Starlight Motor Inn, responded to this review, May 3, 2013
Hi Annette
Many thanks for your kind words. Apology for slow response. We have just finished a refurb to all rooms, so if you stay with us again, I believe you will find the room even more comfortable / enjoyable.
Safe travels...Ian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tasmania
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed September 20, 2012

Our family of three stayed one night in a QS room ($160). This is a standard motel room with 1 queen and 1 single bed, small shower, tea & coffeee-making facility. The room was clean and comfortable. Early morning noise from heavy vehicle traffic would prevent most from sleeping-in. However, as we needed to be up early this was not a problem for us. We were surprised to find Roma to be such an expensive stop-over-- with meals (breakfast and dinner) for a family of 3 ~ $250. We made a bad decision by eating breakfast at the cafe across the road (Blue shed) which provided quantity but not quality for ~$40. The motel web page does not have on-line booking and this causes a degree of uncertainty about making a reservation. It took several emails over several days to confirm our reservation.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NE_Tassie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Main Beach, Australia
Level Contributor
508 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
3 of 5 bubbles Reviewed August 28, 2012

Very neat motel You can walk to town and has a great pub around the corner The rooms are a good size The accommodation is expensive for a motel room in a country town I guess the mining boom is pushing up all the prices

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JudyGraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
86 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed March 3, 2012

Our room was clean, relatively roomy & recently modernised. The bathroom has also been modernised. Shower has great pressure & (thankfully) did not have an annoying shower curtain. There is no opening window (glass bricks provide light) but the exhaust fan works a treat. Vanity, mirror & sink configuration is a little odd as it is incorporated into the kitchenette. That said its functional enough & did not effect the comfort of our stay.The Starlight is positioned on the Highway but traffic noise did not impact our stay. You'll enjoy a short stroll to the shops, local Hotels & dining options. We would recommend the Starlight Motor Inn.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deliah-loves-clothes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wagga Wagga
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed February 13, 2012

My friend and I stayed here on our way through QLD and found it to be a great place. When we arrived the lady at the front desk was great and really welcoming. The room was spotless and not old, it had a cosy homely feel to it, and the beds were super comfy. We would definitely stay here again if we come through the town, and I would recommend it to anyone.

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank apc90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed July 18, 2011

I booked a room at Starlight Motor Inn for two of my staff members on the 1st of July 2011, ( a task I complete on almost a daily basis booking flights and accomodation for my staff)
When I rang to confirm the day before their stay I was told that there was only one night booked and that I could only have the room for one night. I was advised that the owners were away on holidays, (thats fine everyone is entitled to a holiday,) but my problem was I booked for 2 nights and was told that there was nothing that could be done we have no rooms available and to take it up with Bruce (the owner and the person I made the original booking with) when he got back. The care taker did find another room in a Roma Motel for the 2nd night which was appreciated however: Why is it that I had to move in and out of 2 motels? It should have been someone else who booked after me? Is it because I am not a regular client?
I am not one to write reviews but in this case I felt the need too as I was extremely disapointed with the level of service that was provided to me over this issue.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Customer044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
starlightmotorinn, Owner at Starlight Motor Inn, responded to this review, July 20, 2011
We apologise that we made an error with your original booking. We have confirmed that this review has been made by the booking agent not the guest who stayed. We accept the criticism re booking error, but are pleased that the guest staying was found a motel room by our manager. This booking was the last booking made and the options mentioned re moving other guests were seriously considered but due to a high volume of guests staying on at that particular time, we were unable to relocate another guest. The comments re other aspects of the business re cleanliness, sleep quality did not come from the actual guests who stayed. Hence we feel are unfair as we are an extremely clean, comfortable and restful motel. We have actually contacted the guest who stayed and the guest was happy with the room. Apologies again for our original booking error.
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Additional Information about Starlight Motor Inn

Property: Starlight Motor Inn
Address: 20B Bowen St, Roma, Queensland 4455, Australia
Phone Number:
Location: Australia > Queensland > Roma
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Roma
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Starlight Motor Inn 3.5*
Number of rooms: 18
Official Description (provided by the hotel):
Starlight Motor Inn has 18 comfortable and spacious air-conditioned motel units. We are only 400m from the centre of town. Our rooms are light and airy, immaculately clean and tastefully decorated. Sleep soundly on either a Soft & low OR Medium / high pillow!! We agree with you, a Motel must have a choice of quality pillows. FREE Wireless broadband. We offer 7 day room service for dinner & breakfast. Other room features are ceiling fans, Foxtel, microwave, refrigerator and tea & coffee facilities. We invite you to enjoy genuine country hospitality combined with professional service. Come and give the Starlight a try, you won't be disappointed !! Hope to see you soon, Ian & Donna... ... more   less 
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