We tried to find accomodation at short notice and booked at Majorca Isle Penthouse #51
We did not object to the price at the time of booking and were happy to pay what was asked (Had the unit been up the scratch)
We found that the pool (part of the penthouse) was green and obviously not maintained
The unit itself had the most basic kitchen utensils the glass table was smeared and not clean
The leather lounge was so dirty that dirt trensferred to light coloured clothes
the interior was generally dilapidated door frames split where doors had been forced open front door chime brolen and parts missing
Flat screen TV screen either smeared with dirt or scratched.
We tried to talk to the manager at the time of departure but she was on the phone and asked us to send an email regarding our issues. We did this on the 2nd Jan and have not had an acknowledgement or a reply.
We may have been unlucky but please look before you buy . The building has been recently refurbished on the outside. We are regular visitors to the Sunshine Coast and it is far and above the worst experience we have ever had with accomodation
- Official Description (provided by the hotel):
- Fully self-contained spacious 1,2 & 3 bedroom apartments. 2 & 3 bedroom units have 2 bathrooms Opposite the beach flagged area with full size tennis court, heated pool, sauna & spa, games room, children's swing area. Wi Fi, secure parking.Short stroll to cafes restaurants, boutiques, clubs, bowls and library. ... more less
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