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“great staff, service and food”

Kuranda Hotel Motel
Ranked #22 of 48 Restaurants in Kuranda
Cuisines: Australian
Restaurant details
Lennox Head, Australia
Level 5 Contributor
50 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“great staff, service and food”
Reviewed June 2, 2014 via mobile

Nice location with friendly staff and great food and the best of kuranda great room for kids and places for adults to relax.

Visited June 2014
Helpful?
Thank kazmac22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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93 reviews from our community

Visitor rating
    19
    23
    21
    14
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Ballan
Level 6 Contributor
182 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
“Average”
Reviewed May 27, 2014

As my title says, it is just average.
Average service and average food. A little less than average wait times.
When our meals arrived they missed the gravies on two orders. We asked the girl for them but she only brought one back and rushed off, so we didn't worry about the other.
We probably should have walked up the street first to see what else was available but it is the first thing you see when you get off the skyrail and the balcony looked inviting. In my honest opinion, I really wouldn't recommend this place and I do not say that often.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Beckinoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“What a hole”
Reviewed May 15, 2014 via mobile

Staff were rude, and food was a long wait and came out cold. There are plenty of other options a short walk down the street I would give this hotel a miss.

Helpful?
Thank adam b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Australia
Level 4 Contributor
15 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Fawlty Towers in Kuranda”
Reviewed April 10, 2014

Today's lunch at Kuranda Hotel Motel was quite possibly the worst dining experience I've ever had. Six of us (including Kuranda locals and visitors) early for a weekday lunch and placed our order at 12 noon. Eighty minutes later there's no still no food, despite regular queries. The other tables were similarly placed and the delays in fact brought the patrons together as the various tables swapped stories on how long our respective waits had been. We were finally told by the waiting staff that they were about to start cooking our order at 1.20pm! When the meals finally arrived in dribs and drabs over a 15-minute period, the food was appalling quality. My fish and chips was possibly the worst I've ever had. I felt sorry for the waiting staff who kept on smiles and apologies when dealing with a clearly inefficient kitchen. If staffing was an issue, we should have been warned at the outset or perhaps have been offered some bread or drinks as a goodwill gesture. However, I agree with the previous post that the management apparently doesn't want return business - but just to fleece tourists (and in our case, locals also)!

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank GWP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romsey, United Kingdom
Level 1 Contributor
4 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Walk on by”
Reviewed April 9, 2014

Surly staff unable to accurately take order from the menu then lost docket so long delay. When it arrived half the required ingredients were missing. They know no-one's coming back so don't give a XXXX (as the UK advert for a well know Australian Beer puts it).

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Edaphos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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