We were picked up at 8am from our accommodation, and enjoyed the 45 min drive up to Kuranda. Upon arrival and completion of the usual paperwork, we were kitted out with our helmets, matched up to our horse, and given a briefing on the basic ways to use our reins to communicate with our hourse. All our horses were impeccably behaved, a gentle tug would bring them to a stop, a slight nudge to get them going again.
Katie led our 3 hr ride through the rainforest, and did an amazing job. She kept an eye on us, made sure everyone in our 4 person group was comfortable, and chatted easily amongst all of us.
Part of the safety requirements was that we could not use our cameras or GoPro while we were riding (even if it the GoPro was being worn on our head/write, etc), and Katy made sure we had all the photos that we wanted during the break in the middle of the ride.
The helmets smelled quite sweaty - might be useful for them to get a good wash on a regular basis, but that would be the only complaint I had for the whole time that we were there.
Lunch was simple but plentiful, and the hosts gladly allowed us into the kangaroo enclosure to feed, mingle and get photos with the kangaroos. On the way home, they offered the opportunity to stop at a lookout over Cairns, which gave us some wonderful photo opportunities. We were flying home not long after horseriding, and they offered to pick up our bags, store them in the car, and drop us off at the airport on the way.
All in all, this sesms like a family business and a very well run one at that. Highly recommended!!!