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“Great place to stay”

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Grand Mercure Apartments Magnetic Island
Ranked #5 of 5 Hotels in Magnetic Island
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383 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Perth, Australia
1 review
Reviewed October 24, 2012

Having stayed in Port Doulas for a week we travelled down with freinds to finish of our holiday on Magnetic Island.We chose to stay at the Accor Grand Mercure Apartments on the Saturday night and got an excellent deal on a 2 bedroom apartment with ocean views
as an accor club member. Once we checked in and seen the view from our outdoor area overlooking the pool and ocean we decided to have a bbq that night and take in the fantastic views from our outdoor area.We found the staff very helpful and the apartment very well equiped and spotlessly clean.The Grand Mercure apartments do not have a restaurant but we were aware of that and the rest of the island is reachable by local bus or car. We would definately stay here again on a short term basis.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Tony_Lynn_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Far North Qld
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 21, 2012

stayed one night only due to work commitments. Stayed in a two bedroom apartment overlooking the pool and the marina. Reception staff were very helpful on arrival and the maintenance man responded to our request for a new gas bottle for the webber "q bbq", within 5 minutes. Rooms were well equipped , clean and very spacious. The view from the apartment was to die for. There was no restaurant on the premises but because of the view, we decided to go to the local IGA to replenish our food supplies and have a BBQ. Did not want to leave, one night was certainly not enough and are looking forward to going again. Would recommend these apartments.

Room Tip: ask for ocean view room
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jang0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 6, 2012

We stayed at the Mercure Bright Point for a Wedding on the island! We came over early on the ferry as the wedding was in the morning and was told that if housekeeping had finished our apartment that we could get an early check in. Well when we arrived we got charged an extra $50, on top of the already $250 we had paid for the room, which I think was a little expensive anyway!

At this point we were quite annoyed but then the lady at reception continued to charge us an extra $64 for ferry transfers to and from the island that were suppose to be included in the price of the room and were also arrange by them to begin with! Something dodgy going on I think! Maybe times are tough, I don't know! Make sure you know what your paying!!!!

Now to get to the apartments! They were quite clean and spacious, although they locked off an apartment room so it couldn't be used! We had two single beds in our room when we walked in, we are a couple so they had to change this! No bath mats, bare minimum in toiletries and the blinds don't even stop the light coming in from outside, it may as well been daylight in our room! Beds were comfortable!

Milk tea and coffee were supplied but to a bare minimum! There was a coffee cup in our bin which wasn't from us so I guess they didn't clean it!

They seem to charge the earth but can't even provide the simple things to make you comfortable!

Won't be staying again, very disappointed!!!!!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kroulstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Launceston, Australia
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 30, 2012

Our apartment was large, comfortable and provided great views. Enjoyed the closeness to the sea, and the rock wallabies! Little noise from neighbours. Nearest pool closed due to maintenance;no complaint there; at least maintenance is happening .

VERY surprised to find, no cafe/restaurant in the complex!
As others have noted, its not very clean; got the feeling that the cleaners didnt really make much effort for a very long time. Main winge; receptionist at our check-in was HOPELESS; kept a number of us waiting for a completely unacceptable time. And she was wearing probably the most unsuitable dress ever made for a receptionist; surely she realised how revealing it was ? Overall the impression was that guests were really a nuisance....................how do these people get into hospitality with a lousy attitude?

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Mercure Apartments Magnetic Island

Property: Grand Mercure Apartments Magnetic Island
Address: 146 Sooning St, Magnetic Island, Queensland 4819, Australia (Formerly Mantra One Bright Point)
Location: Australia > Queensland > Magnetic Island
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Magnetic Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Mercure Apartments Magnetic Island 4*
Number of rooms: 70
Official Description (provided by the hotel):
With the character of Magnetic Island reflected in its distinctive architecture, Grand Mercure Magnetic Island offers a secluded sanctuary, with oceanfront accommodation comprising of four buildings nestled around tropical landscaped gardens. Grand Mercure Magnetic Island offers a selection of deluxe one, two and three bedroom beach house style apartments designed to take advantage of uninterrupted views of the Coral Sea and enhance the natural space and lighting with sliding door panels, louvered walls and breezeways and private balconyies. ... more   less 
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Also Known As:
Accor Grand Mercure Apartments Hotel Magnetic Island
Mantra One Bright Point Hotel

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