I was really looking forward to staying at Bungalow Bay as they advertise their 'resident koalas' being there.. I read this as them actually being around the hostel site but no you have to pay to go into the wildlife park- completely mislead you!
We were given the key to our cramped hot room to discover ants all over the bed it was absolutely disgusting! We went to reception and they put us in another room which was fine until the ants started appearing (THOUSANDS of them) we had to use all our insect repellent to kill what we thought was most of them but no they just kept on and on appearing, we had to keep our food bag (which was fully sealed) inside our room as we were checking out at 5am and the ants managed to get into everything, we had to chuck our food bag and the majority of our food too. I cannot explain how many there were, and I understand we are in the middle of the woods I expected to see ants and other bugs but not to the extreme these were, it was like something from a horror movie, all over the floor, all over our personal belongings and all in our beds.
For what we paid we certainly did not expect to be sharing our bed with ants, there is even a sign on the bedroom door saying not to be afraid of the ants they just want to share the room with us - is this some kind of sick joke. Even the staff have said they haven't lasted more than a week staying there because of the bugs.
We went and spoke to the nice lady behind the bar who offered to move us to ANOTHER room but we had already moved once, and we were so tired from spending our evening trying to get rid of the ants that we didn't see the point moving again at 10pm. But she gave us a complimentary drink each and couldn't apologise enough.
I have never ever wrote a review before but I felt I needed to as the hostel has so many good reviews and I feel this is misleading.
If you are fine sharing your bed with ants then this is the place for you, We couldn't even eat our dinner in the dining area because the ants were all over the table!! But we spoke to so many people who said Base hostel was much better.
- Official Description (provided by the hotel):
- The stunning landscape of this island on the Great Barrier Reef makes this destination truly distinctive & attractive to the eco conscious traveller. Bungalow Bay focuses on delivering a Australian Experience complete with boutique wildlife sanctuary ... more less
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