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“Our 6th visit and we'll be back”

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Island Palms Resort
Canberra
Level Contributor
111 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Our 6th visit and we'll be back”
Reviewed October 25, 2011

The best feature/s of the resort are the fabulous Managers John and Sheena who excel in customer service and good efficient management. The resort itself is 12 x 2 bedroom, full kitchen, 2 bathroom units, all up 1, 2 or 3 flights of stairs. Each bedroom has an ensuite, making having guests comfortable with the built in privacy. The units are well maintained and constantly being upated. The air conditionng when needed is efficient. All rooms look over the pool into the gardens.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Pat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 13, 2011

A very warm welcome awaits you at Island Palms. The warmest welcome - apart from the glorious sun at the end of a very long winter for us Sydney folk - came from Sheena and John who are the perfect hosts. We could kick ourselves for missing the informative Monday night drinks, nibbles and welcome party they host by the pool each week.

Magnetic Island (aka "Maggie") is the strangely beautiful but cash-strapped poor relation to most of the asset-rich islands up north. That just suited us just fine. We're not into big resorts or paying vast amounts of money only to see mud-flats at low tide from a mega-expensive room. It's nice to stay in a place like Island Palms where you feel OK about your sandy feet (no carpet and you will hate the shout-at-you but practical floor tiles) in your spacious 2 bedroom/2 bathroom apartment and happily borrow bags from the bucket at the bottom of your stairwell to take to the supermarket & bottleshop just around the corner. We had aircon in lounge and 2 bedrooms and were lucky enough to score a new dishwasher in unit 6. All was spotless. This is a time-share place thrown open to the public and being constantly upgraded. The heated pool is fab.

It took a couple of days for the charm of Maggie to win us over. The attractive palm-lined beach across the road from Island Palms is full of dead coral .Footwear, or a good eye, is recommended for your daily walk or swim. After day 1, I did think - hmmmm? have I made the right choice?

Maggie's a weird place. It's like someone got a Monopoly board full of cards and just threw them over the island, avoiding most of it, which is National Park. The smart new ferry terminal is at Nelly Bay with a new breakwater, a resort and cafe and some swanky apartments overlooking the marina. There is a big IGA supermarket but no bank (however, a machine in IGA) and you have to go off in all directions to find whatever else you need. So catch the bus!!

With ferrys arriving every hour from Townsville from early morning to late in the evening the bus service is crucial to Maggie. It is superb - no grumpy old buggers stamping on the brakes when old dears try to negotiate the passageway. Instead, tropically clad gents of a certain age cheerfully remove you of small amounts of dosh ($6.70 for an all day pass) and happily pick you up and drop off where you desire on their convoluted route around the island. Destinations are limited but seemingly endless: Nelly Bay and hinterland (PO, supermarket,bank,bottle shop, pharmacy) Picnic Bay (nice pub/ interesting little museum/gorgeous but strangely empty beach) Arcadia (big pub, newsagent, as well as lovely Alma Bay just a couple of mins walk away) and Horseshoe Bay (fabbo beach, great pub, small supermarket, good watersports). The bus is often packed, so it pays to be there on time or be the object of the bus drivers fun.

We took advantage of Island Palms car hire offer and hired a 4WD for a day to negotiate really bad roads to beaches you can't get to with local car hire. Highly recommended. Otherwise, there is heaps to do - we walked our legs off. The Forts Walk is well worth it - we were rewarded by a pod of whales heading south.

Maggie is daggy, as is Island Palms which is locked in a timewarp of maybe 30 years ago but it's so beautiful and so friendly. Every single person we met there was having a wonderful time - even the locals. I loved how so many locals said they were "going to Australia" (aka Townsville) - isn't that special? So go guys - be quick! It may be turned into something really exxy before you know it.

Room Tip: We liked unit 6!
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
12 Thank eadygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 18, 2011

I stayed here with a friend and loved it. The Resort apartments are constantly getting upgrades (eg. all bathrooms updated in the last year or so) and the rooms are immaculately clean so don't let the outside of the resort fool you, it may not be the newest resort on the island but it was a great place to stay. Managers are friendly and helpful. The beach is across the road and the resort has a pool. Magnetic Island was a surprise, beautiful beaches and hardly a person on them. The island is like a hidden treasure. The most stress we had was choosing where to have lunch and dinner.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank AussieBenean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moama
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 12, 2011

Great location, beach across the road, supermarket and restaurents close. Mix up with booking a hire car-double booked, but hosts John and Sheena gave excellent customer service. They definately took that extra step and went beyond their expected duties.
They arranged a weekly, meet the other guests afternoon, which was relaxing, friendly and enjoyable. John talked about various tourist attractions, walks, and places to eat.
Would definately stay again.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank debc6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed June 20, 2011

We stayed at Island Palms in May 2011 with our 2 children aged 6. The resort has a great pool, tennis and table tennis and a good location. Our only negative comment was that the rooms need a little updating, also everybody's smoke alarms kept going off, ours went off even when we weren't cooking anything and we heard others going off every mealtime!

A highlight was seeing the sunset at West Point, if you hire one of Island Palms own Suzukis you can drive the road there and spend some time watching the sun on the stunning beach.

I can really recommend this island for a non-resort beach holiday with a bit of local colour!

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank MelbourneAnglo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 29, 2011

Island Palms Resort, John and Sheena make timeshare well and truely worth it, with the resort rooms recently upgraded with new, quiet air-conditioners and upgraded bathrooms this second exchange visit was even better than our first stay 3 years ago . The resort location is ideal, close to Nelly Bay. It has a nice beach area straight across the road and has a bus stop conveniently located in front of the resort makes getting around the island very easy. The pool and BBQ areas are well maintained and a pleasure to use. In relation to the resort managers - John and Sheena - they are extremely friendly and help to make your holiday stay a wonderful experience, they are very willing to help with any questions you may have of the island and local attractions/sites to visit and can even book local tours for you. We say keep up the good work guys it is appreciated! See you in a few years for another dose of Island palms magic!!
Darry Pam and Nicole Adelaide

  • Stayed March 2011, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank EnzoAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiverton, United Kingdom
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed December 11, 2010

The accommodation is well located near the ferry and on the beach. The rooms are huge and very clean and very well equipped.Fantastic pool and BBQ area close to shops and restaurants. John & Sheena could not have treated us better. Great value. Highly recommended.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JRB55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Island Palms Resort

Property: Island Palms Resort
Address: 13 The Esplanade | Nelly Bay, Magnetic Island, Queensland 4819, Australia
Location: Australia > Queensland > Magnetic Island
Amenities:
Beach Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #8 of 18 Specialty Lodging in Magnetic Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Island Palms Resort 4*
Number of rooms: 12
Official Description (provided by the hotel):
Island Palms has been providing quality Magnetic Island accommodation for almost 30 years. Our large 2 bedroom, 2 bathroom, air-conditioned, fully self-contained apartments provide very comfortable accommodation for up to 6 occupants. Enjoy our very attractive outdoor swimming pool (heated in the winter months for your comfort), play half-court tennis or table tennis, stroll along Nelly Bay beach which is only 150m from the apartments. If you are after a fun filled family holiday or a peaceful couples getaway, Island Palms is the perfect Magnetic Island Accommodation for you. ... more   less 
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