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“Magical place, wonderful staff”

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Daintree EcoLodge & Spa
Ranked #1 of 1 Hotels in Daintree
Certificate of Excellence
London, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Magical place, wonderful staff”
Reviewed November 24, 2012

I recently took my partner to Australia for her birthday, and was so glad to have chosen this excellent hotel! We had read some reviews which suggest this hotel is not up to standard, well bearing in mind it’s in the middle of a rainforest I would have to strongly disagree with these opinions. On the way to Australia we stayed a Raffles, Singapore and next time I would fly straight past and head for Daintree!

The room was spotless, well looked after and perfectly comfortable. I must admit a hotel with no TV in the room seems odd for the first 5 minutes, but that was not why we had come to a beautiful natural location like this. The hot tub/spa on the veranda was open to the wilds so you get an amazing sense of being at one with nature.

We slept with all the windows open, just the screening protecting us from any bugs out there, and it did take a while to get used to the night time chorus but what a refreshing change it was to the blue light sirens of London we’re so used to! I only lost sleep because I wanted to stay up and listen to the wonderful sounds.

The food at the Julaymba restaurant was a superb execution of modern Australian fusion. Great thought and care had obviously gone into every dish and the knowledgeable staff provided world class service.

This is not just another hotel, it’s an experience and once you get that and relax into it, you will begin to realise you are in one of the most beautiful, peaceful places on the planet.

The accommodation, food and service were all first class, hats off and many thanks to all the staff who made our stay such a memorable one.

Room Tip: Choose a spa room!
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TheFoodCurator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcoDaintree, Director of Sales at Daintree EcoLodge & Spa, responded to this review, November 25, 2012
Dear "Magical place, wonderful staff"

Thank you so much for taking time to write your feedback here on Tripadvisor. It means a lot to us.

Hearing such very positive feedback about our lodge and our staff is music to our ears and we will make sure to share your comments with the whole team. It is also lovely to hear that you dared to tap into this great and amazing experience that we offer, without the modern gadgets of TV’s and in-house movies. The rainforest is something that should be experienced and not just seen on a documentary. I am sure you agree with that!

I hope that when you need to get away from the hustle and bustle of London for a short time, you can close your eyes and think back to your time spent with us in the rainforest.

Look forward to seeing you back with us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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519 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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English first
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 23, 2012

Daintree exceeded my expectations, which were already very high from their web site. The room was beautiful; the massage was excellent; the Aboriginal-guided walk with Amy was fascinating. The environment was very nicely social; I had a lot of good conversations with the guests and with the new managers Mike & Kim. I've never stayed at a place quite like this, and I only wish we'd spent more time there. The seemingly-high cost of the room was offset by the included meals, making it a much better deal than it might appear at first; and in any case, worth every penny spent.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcoDaintree, Director of Sales at Daintree EcoLodge & Spa, responded to this review, November 25, 2012
Dear "Three days in the tropical treehouse"

Thank you so much for taking time to write your feedback here on Tripadvisor. It means a lot to us.

It is great to hear that we succeeded in meeting and even exceeding your expectations. Based on your comments I hear that you took time out for the unique activities that we have to offer. This is the best way to experience the lodge and what we are all about and to get you really ‘addicted to the rainforest’.
We hope to see you back with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Beach, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 12, 2012

Wow its been 3 weeks since our stay on 20 - 21 October. It was an absolutely awesome experience which we think about daily. I would love to thank Lisa, Natalie, Ronnie and Mark for making our stay unforgettable. Lisa who with her magic hands and energy for our amazing spa treatments melted layers away. Natalie whose love of food and very cool music made our drinks and meals a joy. Natalie makes the most amazing cocktails from local ingredients. Mark whipped all the yummy food we devoured over our stay. One husband who has traveled with work over the years, actually went to the kitchen to compliment Mark "which is a first ever". The way that the local food was prepared was Divine. Ronnie the new boy on the team and the Ops Manager was so helpful and thoughtful you would have thought he was local plus he got the Bledisloe set up for us to watch(happy husband :-)) The location and accommodation was comfortable and very relaxing. Soaking in the spa on the balcony with a book and bottle of red was like been in heaven. Listening to the wonderful noise of nature soothing. This visit has made us aware of the natural beauty that the Daintree offer plus once the wonderful services provided for by the Lodge but mostly the great staff I have mentioned who bring it all together. Thanks to you all for making our stay special. Karen and Craig xx

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcoDaintree, Director of Sales at Daintree EcoLodge & Spa, responded to this review, November 25, 2012
Dear "AWESOME Experience"

First we would like to thank you for takig the time to write your feedback here on TripAdvisor. Being a small, privtely owned business this is a very important tool for us.

It is a joy to hear the positive and wonderful feedback you give about our lodge and our staff. When our guests leave feeling like you did we have achieved what we set out to do.
We hope to see you back with us in the rainforest soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 4, 2012

Stayed here 29th & 30th October 2012 for a special treat for my birthday. We came here with no expectations and opened ourselves to the indigenous beliefs of the property. There really must be something special in the water here. We felt so at ease with a such a sense of calm that we had never experienced before. It's true there are no TV,s or radios and Internet connection can be poor. If you need that you have come to the wrong place. Rooms are clean and you can open all the windows (all are fully screened) this really makes you feel like you are apart of the rainforest.
A special shout out to Nat, for her friendly service and making my special birthday night memorable....best Expresso Martinis!
Also a big thank you to Lynda in the Wellness centre for introducing me to the joy of a head massage, body scrub and Visy shower. I am coming back for more!

Thanks to all for making our stay special

SC

Stayed October 2012, traveled as a couple
Helpful?
2 Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcoDaintree, Director of Sales at Daintree EcoLodge & Spa, responded to this review, November 25, 2012
Dear "Special birthday treat amazing"

It is a great joy for us to hear such nice and positive feedback about our lodge and the people we have working here. We will make sure that the staff you mention will hear about your great feedback.
I believe we have yet another couple that are now addcited to the Daintree and hope to see you back with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 31, 2012

Food was great but took so long to come given that we arrived at about 1.45pm and said we wanted lunch. We were very hungry and became annoyed when service took so long, even to get our first drink. Once our food did arrive we were asked 5 times if everything was alright by various staff. Too late for all this attention! Plus such interruptions just get in the way of our conversation. Tune in to your customers more!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank tufone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcoDaintree, Director of Sales at Daintree EcoLodge & Spa, responded to this review, November 4, 2012
Dear "Dumb restaurant service"

First of all, thank you for taking time to offer us feedback on Tripadvisor. It is unfortunate to hear however that you did not recieve the service you expected. I am still glad that you enjoyed the food.
We do take our feedback seriously and will discuss the areas you have pointed out to improve and better our standards and service levels.

I hope that when you visit us next time the service will impress just as much as the food.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 31, 2012

We stayed here recently on a 4 night voucher deal which was reasonable for the standard of the accomodation. If we had of paid the full rack rate we would have been extremely disappointed. The room was clean and tidy though has a somewhat tired appearance on first impressions with very basic furniture. We found the bed very uncomfortable and the pillows poor quality,we mentioned this to the house keeping staff and we were promptly supplied with a topper for the bed and some extra pillows which made a significant difference. The shower recess and toilet area in our banyan was small and there is no shelving for toiletries in the shower. The spa on the balcony could do with more privacy from the next door cabin, the shelving used for screening is not very effective. Not sure why there is timber venetians on one side and not the other. Although these are minor its the finishing touches to 5 star accomodation you expect. We were impressed with the mosquito and bug proofed rooms, we didn't see nor hear one in our room the whole stay, the micromesh used works well. The pool area is very dated and could do with a sprucing up, it wasnt very inviting.
We ate at the lodge restaurant on our first night and we didn't return for dinner again during our stay.The food we ate was ok but overpriced, and certainly not in the fine dining category, and some of the choices on the menu were not available on that evening. Breakast was good, plenty of choices.
We spent a few hours at the Sea Temple in Port Douglas and this truly is 5 star, however in my opinion nothing compares to the unique experience the Eco lodge provides it's just a shame it has become tired and outdated and not the 5 star accomodation as advertised.
Recommendations: Mossman gorge 11/2 hr guided tour with Cameron was excellent, informative and authentic as the Indigeonous guide was born and raised in the gorge.
Janbal Art Gallery in Mossman.
Drive to Cape Tribulation - spectacular coast line where rainforest meets the ocean with beautiful clear turquoise water, truly magical!

Room Tip: Although I didnt see inside the banyan (tree house), certainly for location No.12 id deeper iinto th...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Georgie05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcoDaintree, Director of Sales at Daintree EcoLodge & Spa, responded to this review, November 4, 2012
Dear "Amazing location...NOT 5 star!"

Thank you for taking time to give us feedback about your stay. We feel it is unfortunate that our accommodation and restaurant experience did not fully meet your expectations but feel good that you felt the magic and serenity the locations and rainforest can offer.
All feedback is important to us and we will take your comments to heart as this is the best way for us to evlove and improve our standards and service levels.
I hope to see you back in the rainforest again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia & England
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 30, 2012

We have just finished 4 nights at the Daintree Ecolodge. We have been to the Daintree region several times previously, but this was our first stay at the Daintree Ecolodge. Overall our stay was very relaxing, rooms were lovely, staff were really friendly (especially Natalie) & all helped out with our special dietary requirements. Food was great & reasonably priced considering the location & portion sizes were large (so much so that we would share a dinner with an extra side of vegetables). Spa treatments were excellent & well worth the investment. All-in-all we really enjoyed our stay.
We were a little concerned as to how it would be based on the some of the reviews on trip advisor which is why we felt the need to provide feedback ourselves. One point worth mentioning was that we paid around $300 a night to stay here, which is actually half the rack-rate for this accommodation. Most of the complaints or poor reviews seemed to be from people who were not happy with their stay based on paying full price.
At the price we paid, we were more than happy with our stay & would recommend it to anyone. Having travelled he world & stayed in dozens of 5-star hotels & accommodation, we personally wouldn't pay the full rack rate to stay here, even considering the location.

We hope that this review is helpful to others considering this accommodation & we thank the staff again at the Daintree Ecolodge for our lovely stay.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2rovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcoDaintree, Director of Sales at Daintree EcoLodge & Spa, responded to this review, November 4, 2012
Dear "Really lovely stay"

Thank you so much for taking the time to give us such a detailed and to the point feedback. From reading your comments I understand that you use Tripadvisor as a tool to research your accommodation options prior to staying as so many others do also. It is then great to get this type of feedback based on your own experiences.
We will make sure to tell Natalie about your positive comments.
We hope to see you back in the rainforest soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Daintree EcoLodge & Spa

Property: Daintree EcoLodge & Spa
Address: 20 Daintree Road | PMB 20, Daintree, Queensland 4873, Australia
Location: Australia > Queensland > Daintree Region > Daintree
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Daintree
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Daintree EcoLodge & Spa 3.5*
Number of rooms: 15
Official Description (provided by the hotel):
Daintree EcoLodge & Spa IS pure escapism. We invite you to relish romance, to respect ancient culture, and to celebrate each day restfully nestled within an ancestral destination for the healing of the spirit. The Daintree EcoLodge & Spa offers a variety of accommodation choices with welcoming and knowledgeable hosts. Retreat from the world in one of our 'bayans', a private tree house designed for two. A micro screened balcony offers stunning immersion within the rainforest, abundant with a thousand shades of green growing before your eyes. Inside, luxurious and thoughtful amenities are tailored to satisfy our guests' wishes. Resting over a lily filled lagoon is Julaymba Restaurant & Bar, a magical destination for unwinding in the ambience of deep forest. A daily menu draws inspiration from the tropical surrounds showcasing contemporary Australian cuisine while the Bar selection is curated to complement this unique dining experience. Our Wellness Spa is a sanctuary in which to serenely disconnect. A harmony of nature, nurture, wisdom and healing infuses a luxuriant treatment menu using the Li'tya pure Australian botanical range. While guests may choose never to leave our rainforest escape, Daintree EcoLodge & Spa is also the perfect base from which to explore the wonders of tropical Far North Queensland. This sun-kissed corner of Australia lures travellers from all corners, providing an exclusive opportunity to encounter adjacent World Heritage sites. Ancient rainforest and the magnificent Daintree River meet untouched coastal ranges and the calm, azure waters of the Coral Sea, home to the Great Barrier Reef. ... more   less 
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Also Known As:
Daintree Eco Lodge And Spa
Daintree Eco Hotel Daintree Village
Daintree EcoLodge & Spa Daintree Region, Australia

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