Unfortunately, our experience was not as positive as we would like it to have been. We were expecting a restful and relaxing stay but were awakend about 6:30am by yapping dogs. Joe (the owner) apparently brings the dogs up each morning and then collects them again in the evening - he lives offsite. The dogs have their own 'bedroom' directly above the bedroom we had, with the access stairs outside our window. The dogs not only barked at a Bush Turkey nesting in the garden, they also barked at the rubbish truck, busses going past and aparently numerous other things as well.
We didnt complain after the 1st morning, believing it to be a one-off, but when the dogs started barking constantly and running up and down the stairs and around in circles in the room above our heads the second morning, again starting about 6:30am, we weren't very happy!
The Arabella web site falsely claims "Our resident concierge will gladly assist..." - there is no resident concierge. The cook who prepared our breakfast however was very friendly.
Another claim on the web site "bed dressed in the finest luxury linen" also falls short.
Realistically, a star rating of '4' is much more accurate than '4.5' (it is definitely better than a 3.5). There wasn't much road noise and the décor and atmosphere, on a cold night in front of the wood heater were very nice. It is a shame the stay was spoiled by the yapping dogs.
- Official Description (provided by the hotel):
- The Arabella Guesthouse is a luxury, boutique guesthouse/Bed and Breakfast, situated in Buderim, on Queensland’s Sunshine Coast, a mere hour’s drive north of Brisbane.Your assurance of service and splendour, luxury and comfort, the Arabella is your home away from home. Our well appointed, luxurious suites boast the finest linen, pillow-top queen size beds, reverse cycle air-conditioning and stylish decor. Imported Charlotte Rhys pamper products for your personal use in your bathroom. A luxury environment assures the Arabella guest of a memorable stay in a serene, private environment, geared to cater to your needs and overwhelm your expectations.To ensure that your trip remains hassle free, we offer a comprehensive concierge and business solutions service. Free WIFI is complimented by our business solutions centre where your courier, mailing and general communication needs can easily be attended to. Our resident concierge will gladly assist with your personal queries and requirements. ... more less
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