We booked a 3 bedroom apartment, on arrival the outside looked fabulous, Upon entering, it still seemed ok, then we went out for a while and came back in the evening, where we were greeted with cockroaches everywhere. To late to see management as the office was shut. Spent the night keeping our children comfortable and free of roaches. Saw management the next morning, where we were informed that they knew there was presence of roaches in the unit and had had pest control in and that there would be some activity. These roaches were not dying until we hit them with bug spray. We were dismissed from management in regards to this,so I spent my own money to make our stay bearable by spraying ourself. The only compensation offered was a free ice cream to our children, management did not come near us for the entire time we stayed. We are disgusted with the service, the only decent thing about the accomodation was the water view. We were disgusted that they even kept the booking once they new of the cockroach problem.
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