We stayed for two nights in August at Saturna in the larger studio. The place has a fantastic artistic bent, and a very unique feel. It was well set up, and the spa was excellent. We loved the firebox and incredible warmth it gave out.
The only complaint we have is that things such as hand soaps, dishwashing liquid and a few 'replaceables' had all run out. I called the owner twice, left a voice message and sent a text message, but got no response for our entire stay, so we had to go without which was highly annoying.
The bed was much too soft for my liking, but each to their own I guess.
Overall, an enjoyable stay, just lacking a bit of attention to detail by the owners which was a detraction.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nov 27, 2013
Hi Alex,
Thanks so much for staying with us.
We're glad that you had a good stay. It makes us happy that you like the amenity we have created there. We feel there's a little bit of us in there.
We're so sorry you found the consumable items exhausted during your stay.
Could we ask if you left a note or a guest response in our guest comments book?
We haven't received any feedback to this end from our manager/cleaners and we will follow up and ensure this doesn't happen in the future.
We are also sorry we didn't receive or respond to your calls or message regarding the issue as we are very much interested in ensuring our guest amenity.
We hope you return again.
kind regards
Cherie and Dave
Saturna
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.