The staff at Alexander house give you first class service as soon as you arrive. The location is peaceful and is set in immaculate surroundings. For each guest that has never been to the hotel before, you are given a guided tour, so you are fully aware of each area of the hotel.
The room I was in was in the old part of the building. I have to say, the room was outstanding - it was in it's own little area and I have never stayed in a hotel where I wasn't woken by other guests, lifts, doors slamming or chambermaids!
The food was delicious and although the wine was pricey, you could tell you were drinking a decent bottle of wine!
The therapists were professional and treated each guest as an individual. The cards they hand you regarding the products they have used, was a good idea - but there was no hard sell & the products were reasonably priced.
I would recommend booking treatments in advance to ensure you get what you require. There is a quiet room where you can sit and read or sleep after treatments but with large groups, this can get quite noisy.
The changing rooms have an attendant in them ensuring this is clean & tidy and the water facilities ie jacuzzi, pool etc can cater for a number of people.
I only wished I could have stayed for longer!!
- Official Description (provided by the hotel):
- Set on 170 acres of stunning private gardens and parkland, Alexander House Hotel in Sussex is both a boutique retreat and an unsurpassed destination spa hotel near London, UK, the heart of South England's countryside. With tastefully designed, luxurious bedrooms, award winning Utopia Spa and a 3 AA Rosette restaurant, Alexander House Hotel is ideal for a weekend luxury escape in Sussex countryside and is a perfectly appointed private function venue, wedding venue near London and business events venue. ... more less
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- Also Known As:
- Alexander House And Utopia Spa
- Alexander House & Utopia Hotel East Grinstead
- Alexander Hotel Utopia
- Alexander House Hotel & Utopia Spa East Grinstead, West Sussex, UK