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Reviewed February 20, 2012

We arrived after lunch and had to wait whilst our room was made ready. We were given complimentary tea/coffee and shown the house/grounds whilst waiting. On arrival the door man came out to great us - he had reserved a parking space for us. The house is nice and the room restful. The spa was a bit dark (too dark) and the Jacuzzi developed quite a foam topping once switched on. Evening food was OK although they had run out of gluten free bread (remedied by the maitre d' who went to buy some for the following day). The hotel is peaceful and quiet.

Room Tip: Request a room overlooking the front or sides of the grounds as those at the back overlook the kitchens and refuse collection area
  • Stayed: February 2012, traveled as a couple
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Thank BudgetTraveller80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2012

We arrived after dark so did see the house / grounds. However, on arrival the door man came out to great us - he had reserved a parking space for us. The house is nice and the room delightful. The spa was a bit dark (too dark) and the Jacuzzi developed quite a foam topping once switched on. Evening food was OK. The hotel is peaceful and quiet. Great location / hotel for a night prior to flying from Gatwick.

  • Stayed: January 2012, traveled as a couple
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Thank Andrew081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2012

My girlfriend and I wanted a nice relaxing weekend before the birth of our baby and chose the Alexander. And oh boy did it deliver. We did not lift, wait or break a sweat all weekend. Everything was faultless, the worse bit was leaving Sunday afternoon. Do yourselves a favour go!

  • Stayed: January 2012
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Thank Barradays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2012

This is a perfect choice for a relaxing spa break. The rooms are very comfortable and the spa was well equipped. The grounds are also beautiful and it feels a million miles away from the bustle of London. Definitely recommend it.

  • Stayed: July 2011, traveled with friends
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Thank Harbourbridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2012

Where do I start?
On arrival we were met by a charming man, who carried our bags to the reception. Once booked in the gentleman gave us a guided tour of the hotel, and once we reached our room, he made sure we were happy then he went and retrieved our bags.
The room was fantastic (deluxe twin), although was extremely hot, even when we turned our radiator down, it still stayed hot. The beds were very comfortable and the linen was spotlessly clean. The bathroom was huge, with two sinks, double head shower and large bath, with plenty of clean towels.
In the room there is everything you need, iron, ironing board, a hairdryer which wasn't fixed to a wall, shampoo, conditioner etc. There was a good selection of teas, coffee and hot chocolate, two bottles of water, and fresh fruit.
The Spa facilities were superb, although the signage for the pool, steam room and sauna could have been better, (steam room and sauna are located in the changing rooms. It wasn't until we were about to leave did we find the relax room.
If you have any skin complaints etc, make sure the girl has read your health form; my girl hadn't and put massage oil on my foot which irritated my eczema. Back message was so relaxing, and the products they used for the facial were fabulous - we even bought some products before we left.
The young girl (Hayley) in the Reflections bar was a dream, very friendly and had a sense of humour. The young man working behind the bar, made our evening very enjoyable, and talked us through several of the spirits they have in stocked, we even sampled some, making the evening hard to remember - but fun.
We ate in the Reflections bar at night, and although we went over our £35 limit was well worth it - the food was superb.
Breakfast was a good selection, the scrambled eggs are heavenly.
All in all very impressed with staff, location and hotel, would definitely go back.

  • Stayed: February 2012, traveled with friends
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1  Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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