This hotel is unpretentious with friendly helpful staff and nice lay out. We had just come from a supposed 5 star which was hugely disappointing in many ways and it was reassuring to have such a positive experience on the 3rd day of our travels around south England. I had a fabulous pedi with Megan at the Spa and even had a hand massage while we waited for the heated booties only feet to work their magic. The food in the brasserie Reflections was reasonably good too although we kept it simple with a burger and chips. The spa area is very relaxing with dimly lit soft ambience and two whirlpools with huge pool. If there is one negative it is just that the changing areas and spa area could have been quite a bit cleaner especially given the standards in the rest of the hotel.
Finally for those who consider sleep quality to be the most important thing in a hotel it was first rate here- warm fluffy duvets and soft clean linen and every detail in the room felt new and modern. Strongly recommend this and if sleep is important just add a quiet room request in the reservation. Staff really try to accommodate always...
- Official Description (provided by the hotel):
- Set on 170 acres of stunning private gardens and parkland, Alexander House Hotel in Sussex is both a boutique retreat and an unsurpassed destination spa hotel near London, UK, the heart of South England's countryside. With tastefully designed, luxurious bedrooms, award winning Utopia Spa and a 3 AA Rosette restaurant, Alexander House Hotel is ideal for a weekend luxury escape in Sussex countryside and is a perfectly appointed private function venue, wedding venue near London and business events venue. ... more less
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- Also Known As:
- Alexander House & Utopia Hotel East Grinstead
- Alexander House And Utopia Spa
- Alexander Hotel Utopia
- Alexander House Hotel & Utopia Spa East Grinstead, West Sussex, UK